We are a locally owned and operated lawn care services company in Idaho Falls. Our primary goal is to provide each client with a variety of cost-effective lawn care service options which they can rely on.
T and T Lawn Care employees are specialized, and responsible, professionals that take great pride in each service task.
Called to reschedule a sprinkler winterization at 12:30 p.m. I needed to reschedule due to a new tree being planted recently and the tree needed the extra water at this time. The service had been scheduled for 5:00 pm the same day. The company charged my credit card a $45 rescheduling fee. I had to cancel the service and any future services with this company. This is a sprinkler service, this is not a Dr.'s office. It's not a life or death situation, and I was giving them plenty of time to schedule someone else and notify staff to not go to my house. When talking to staff about this, they were very short and unprofessional. I will never use them again. My credit card was automatically billed the $45 charge without my consent, so do not give them your credit card #.
Description of Work: Sprinkler Winterization
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
$45
Rochelle C.
12/2020
1.0
lawn service
 + -1 more
This was a bad experience. I spoke with Brittany told her I wanted the minimum work done as to avoid high prices. We have alot of trees and leaves are abundant. In past I have been charged 200 dollars for this service. I was not present when the workers showed to do the work but when I arrived home had seen they had been there. I noticed that all of the leaves under the trees and bushed remained, but I wasnt concerned because I had told Brittany just to have them do the main part of the lawn....and then the bill arrived a month later.. it was 352.00 dollars. I was stunned and called immediately to question it. She actually responded and said the cost was 452 but they took 100 off. So that would actually mean the workers spent 12 hours on my lawn?? In no way did anyone spend 12 hours. If they had then there would not have been a leaf in sight. Beware of the honesty and integrity of this business. They'll take what they can!
Description of Work: leaf cleanup
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
5.0
$352
Albert R.
11/2016
1.0
lawn service
 + -1 more
Was told by the company in following year that the repair was done incorrectly that employee wasn't aware that it was his company that did it. They than denied it was them and said someone else did it. I cancelled my service because they lied directly to me and than after I cancelled they billed me for a treatment that wasn't done to retaliate.
Description of Work: Repair work for leaky sprinkler system
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
Anne O.
09/2016
5.0
lawn service
 + -1 more
Responded quickly to provide estimate, scheduled work in timely manner. Workmen were professional and completed work as requested. I will use this company again.
Description of Work: Mowing and yard clean up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Mark F.
06/2016
5.0
lawn service
 + -1 more
unknown
Description of Work: Communication was great and the work was excellent
Rating Category
Rating out of 5
Yes, I recommend this pro
Laura W.
07/2015
5.0
lawn service
 + -1 more
unknown
Description of Work: Multiple crews came out. They mowed the 1.3 acres in our yard, sprayed for weeds in grass , hand weeded the flower beds, repaired the sprinklers, and treated the weeds in the flower beds. They also sent a team out to discuss care for the trees. The price was a little higher than I was hoping for, but they did a good job and were very friendly and informative.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Charles S.
03/2015
5.0
gutter cleaning, lawn service
 + 0 more
We used them in 2012 and 2013. They did this in the fall and spring. The first three times they came out it was $150 and they did a really good job. The fourth time they charged me $100 more. The quality of work was excellent. They did four hours of extra work. They charge $25 an hour.
Description of Work: T&T Lawn Service cleaned up the leaves and cleaned the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Charles S.
03/2015
5.0
gutter cleaning, lawn service
 + 0 more
We used them in 2012 and 2013. They did this in the fall and spring. The first three times they came out it was $150 and they did a really good job. The fourth time they charged me $100 more. The quality of work was excellent. They did four hours of extra work. They charge $25 an hour.
Description of Work: T&T Lawn Service cleaned up the leaves and cleaned the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Charles S.
03/2015
5.0
gutter cleaning, lawn service
 + 0 more
We used them in 2012 and 2013. They did this in the fall and spring. The first three times they came out it was $150 and they did a really good job. The fourth time they charged me $100 more. The quality of work was excellent. They did four hours of extra work. They charge $25 an hour. The first year was good and reasonable.
Description of Work: T&T Lawn Service cleaned up the leaves and cleaned the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Charles S.
03/2015
4.0
gutter cleaning, lawn service
 + 0 more
We used them in 2012 and 2013. They did this in the fall and spring. The first three times they came out it was $150 and they did a really good job. The fourth time they charged me $100 more. The quality of work was excellent. They did four hours of extra work. They charge $25 an hour.
Description of Work: T&T Lawn Service cleaned up the leaves and cleaned the gutters.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Michael D.
10/2014
5.0
lawn service
 + -1 more
unknown
Description of Work: Responsive and reliable
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$33
Ken L.
09/2014
5.0
lawn service
 + -1 more
unknown
Description of Work: My riding mower went in for repairs and my lawn was getting out of control. Discovering it would be another week before I would get my mower back, I called T&T Lawn Service for a one-time mowing of my nearly 3/4 acre lawn. They responded quickly and efficiently. I did not request trimming or edging... Just mowing. They responded with two riding mowers, mowed the entire lawn, bagged and took away all of the clippings, and were finished in under an hour. My only complaint was that they could have mowed a little closer to fences, etc. as I had quite a bit more trimming to do than usual. I suggested to the owner that it might be a good idea to have his crew check with the home owner after they finished to ensure that the job was completed to the owner's satisfaction. He was very polite and thanked me for the suggestion. He also asked me if there was any more he could do to ensure I was content. I would definitely use them again.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Brandy L.
06/2014
5.0
lawn service
 + -1 more
They did a great job mowing my yard. They are fast and are always friendly.
Description of Work: I have them mow my yard every week and they are amazing,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10
Jo S.
05/2014
4.0
lawn service
 + -1 more
In mowing, they're fine, they're always there every week, I hired them for extra work and I don't find them satisfactory. For general maintenance, they were good. They broke two of our stinker heads so I have them to come back to replace it.
Description of Work: I've used T&T Lawn Service, I did have them come out to replace a stinker head.
Rating Category
Rating out of 5
quality
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
G G.
11/2013
2.0
lawn service
 + -1 more
This is a copy of comments I left on T and T L awn Services comment page. I was so pleased when I first pulled into my driveway last night; however, disappointment swiftly followed. When I requested your service, I was asked if I wanted the flowerbeds included in the FALL CLEANUP I was asking for. I stated that I did and also stated that the requested cleanup did NOT include the area between the fence and the side of the GARAGE. The flowerbeds are clean of leaves ,however, they are not clean for fall. The plants in them that needed to be trimmed to the ground are still there, i.e., hosta, bishop's plant, even weeds. Also, the back patio between the fence and the back of the HOUSE was not even touched. I was looking for someone to do this fall cleanup for me only because the service I had used is no longer available. I found your listing on Angie's List and had high expectations as a result of that and because of the service of my other lawn care service. I am so disappointed! I assume you found the envelope with my check for payment of your quoted fee. I left it taped to the front door.
Description of Work: They cleaned up the fallen leaves, which I needed done. But did not do a FALL CLEANUP as I requested.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
$80
Response from T&T Lawn Service
When a customer calls for fall clean up of leaves they are asked if they would like us to clean up leaves in the flower beds or just the lawn area. We cleaned the leaves in the flower beds and lawn area as Gwen stated. We however did not know she wanted the perennials cut down. As soon as we seen her comments on our web site we immediately contacted her and returned to do the remaining tasks she wanted. I would encourage everyone to PLEASE just give us a call if there's a mis-communication or we missed something by mistake. It would only seem fair to at-least first give us a chance to correct any mistakes (whether it be our fault or a mis-communication) rather than just posting negative comments.
Marjorie P.
10/2013
5.0
lawn service
 + -1 more
Winterizing sprinklers
Description of Work: The employee who came out to winterize our sprinklers was wonderful, helpful, efficient and very patient! It was our first winter in a new house and we were still learning the ins and outs of owning a house in Idaho and we weren't sure where the controller box was located in the yard. He was very helpful and didn't complain about the time spent looking for it and gave us a couple of tips about the sprinklers. I had only called a few days before and they were quick to fit us in .We will definitely call them again in the spring!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Stephanie W.
07/2013
2.0
lawn service
 + -1 more
The provider was contacted early on a Friday. I was told they would call back that afternoon or Monday with a quote for basic lawn service. They called on Monday afternoon after 3:00 pm and told me the price and said it would be another week before they could "fit me in". In a time of high unemployment and the need for higher ranked customer service, this example was surely not up to par. They will not be providing service for me anytime in the future.
Description of Work: Nothing
Rating Category
Rating out of 5
value
2.0
responsiveness
1.0
$70
Response from T&T Lawn Service
I am confused on what this complaint is. We gave an estimate for the work requested within the time frame we said. We gave an estimated time when we could preform the work. It was explained to (Member name removed) that due to the 4th of July holiday we would not be able to do the work until the following week. All of our 25 employees worked 13 hour days in order to complete all of the scheduled work for that week and I am proud to say that some of our employees volunteered time away from their families to work July 4th if needed. I would have to say that customer satisfaction is pretty high on our list. I'm not sure what else we could have done to accommodate (Member name removed). If she was unhappy with the time frame that we could preform the work then we would have happily recommended her to another company.
Thomas H.
05/2013
5.0
lawn service
 + -1 more
Very happy as they are timely, efficent and very cost effective.
Description of Work: This is my second year with T&T as I am very happy with their service and quality. I am recovering from surgery and had them do a spring yard cleanup. I anticipated a few days before they would get to my house and in fact they completed the work the same day in a very effficent manner. I have them routinely Mow and Trim my yard. I also had them conduct underground sprinkler service and season startup this year as well. Timely and efficent. Highly recommended
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Paul B.
10/2012
5.0
lawn service
 + -1 more
well done, fast, prompt, neat
Description of Work: winterized and repaired sprinkler system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Pamela W.
08/2012
5.0
lawn service
 + -1 more
I used to have a lot of parties in the back yard and they did everything for a small amount of money. They mowed, they whacked with the weed whacker, they did the edging. But one time he forgot to edge around the hot tub and I called and they had someone out within an hour to get that done. I can always count on them and they always come the same day so they are very reliable. If they do something I'm not happy about I can call and they take care of it immediately. It's the best $28 I've ever spent. I recommend them all the time. They are excellent.
Description of Work: For lawn care I used T & T Lawn Service. I last used them a couple of months ago but have been using them for the past five or six years. I pay $28 a week for a lot that's .42 of an acre.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Gutter Cleaning
FAQ
T&T Lawn Service is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
T&T Lawn Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, T&T Lawn Service offers free project estimates.
Yes, T&T Lawn Service offers eco-friendly accreditations.
Yes, T&T Lawn Service offers a 10% senior discount.
No, T&T Lawn Service does not offer emergency services.
No, T&T Lawn Service does not offer warranties.
T&T Lawn Service offers the following services: Lawn maintenance