KARTCHNER HOMES

The initial contact was very positive, it wasn't until we closed that things went down hill. Due to engineering flaws in the design of the home, they have been performing warranty work on my home for almost 5 years now. Some issues, such as a basement door that leaks, have not been resolved. At closing in the final walk through, we noticed all the things they left out that other contractors would have included in the home. The heat runs in the basement were not done, (they could have communicated that they did not sub contract this and gave an option to have it done) the grading in the yard is horrible. The lowest quality back fill was brought in and was mostly rock. After 5 years and 6 patch jobs on my interior drywall, it looks terrible. It will never be right. They put a storm door on the basement door but the original problem still exists. The door is just a band aid. Growing and maintaining a lawn has become a nightmare, even after the 12 yards of dirt I brought in. The fence had to be redone and the sub who built my deck cut corners with the number of screws he used so my TREX deck is actually warping. Trex does not warp. We had to spend $3000 on a gas stove in the formal living room to maintain temperature because the GFA did not support this room and the floor plan could not house duct work.

I would give them an A overall.