Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

FatGeek Computer Service

Computer Repair

About us

Over 20 years experience. Professional service you can trust.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Virus and spyware removal, remote online support, network setup and security, data backup and recovery, hardware diagnosis, repair, and upgrades laptops, software installation and configuration & new system setup.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-11 of 11 reviews

David C.
12/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis S.
10/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: very professional and accommodating. Even more helpful than expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacy H.
03/2014
5.0
computer repair
  + -1 more
great, very professional
Description of Work: fix a computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Melanie A.
02/2014
4.0
computer repair
  + -1 more
My major problem with him was that he was always in a hurry. We never felt like he had the time to sit down and discuss the problems we were having.
Description of Work: We were having problems with our contact system on multiple computers. It wasn't behaving the way it should. He never really solved that issue for us. He built a computer for us and that computer has been okay, but it was more expensive than we would have paid if we had gone into a store.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Stephanie B.
10/2013
5.0
computer repair
  + -1 more
Overall, the repair went well. I'd recommend this company to others. The only thing I didn't like was a lax in communication - I had to call for an update on my computer then during that call found out it would take a little longer than originally expected.
Description of Work: Cleaned up programs, removed viruses, installed updates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Manuel V.
07/2013
5.0
computer repair
  + -1 more
I read all the reviews about Fat Geek and decided to give Monte a call. He was very punctual and did a remote session with me to fix my issues. It took several hours over several days to fix everything but in the end he did an EXCELLENT job. He was always very punctual and very thorough with what he did and took the time to explain everything to me fully so I would know what was going on. In the end, he took the time to download a program that would help me keep my computer cleaned up and the bill was more than fair and my computer is running like new again! If you are having ANY computer problems at all I would definitely recommend calling Fat Geek as Monte really knows what he is doing and can usually fix your problem remotely which is very nice. I will definitely be calling Fat Geek again for all my computer fixing needs! Thank You Monte!!
Description of Work: fixed all computer problems and removed junk that had built up on my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Raymond L.
06/2013
5.0
computer repair
  + -1 more
I really, really like that guy. They are the best!
Description of Work: I used FatGeek Computer Service for computer repair and services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue H.
01/2013
5.0
computer repair
  + -1 more
Saw an ad in the paper. Called. He came. He set up my computer and fixed my existing problems.
Description of Work: He is responsive, friendly and, most importantly, good. He makes you feel like you are his most important customer. I will use him again absolutely. Willing to answer follow-up questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marc W.
12/2012
5.0
computer repair
  + -1 more
Very Good.
Description of Work: Installed equipment and helped set up office machines --router, internet. Well done, competent and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sandy H.
09/2012
5.0
computer repair
  + -1 more
see above
Description of Work: I have a Dell laptop computer and use a Verizon MiFi device to connect to the internet. I started having problems with my internet connection. After dealing with Verizon and discovering it was my computer, I started narrowing down my problem to a recent downloaded update. When I reset my computer to a previous date before the download, I was able to connect to the internet. At this point, I was way over my head and knew I needed help. I first called a large company here in town, and the person I spoke to did not seem very interested in helping me. I described the problems I was having, and he seemed clueless about what to do. He told me to bring my computer in. I decided I did not want to deal with him, so I called the number for the FatGeek Computer repair. He answered the phone and he was EXTREMELY helpful over the phone. He actually tried to help me and walk me through options over the phone even though he was not getting paid for his time. He gave me some good ideas to try, and I told him if I was still stuck I would call him back to set up an appointment with him. He was very nice, and very friendly. Turns out... the problem was with my McAfee service. They delivered a download to repair the problem. So I didn't use FatGeek, but I would not hesitate to use him in the future if needed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Lou B.
05/2012
5.0
computer repair
  + -1 more
He is reasonably priced, highly efficient at all levels, and good with explainations. He gives off a very comfortable feeling to have in your home.
Description of Work: Computer Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1038 Clarence Dr, Idaho Falls, ID 83402

    www.myfatgeek.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    FatGeek Computer Service is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 6:00 PM

    Tuesday: 8:30 AM - 6:00 PM

    Wednesday: 8:30 AM - 6:00 PM

    Thursday: 8:30 AM - 6:00 PM

    Friday: 8:30 AM - 6:00 PM

    Saturday: 9:00 AM - 1:00 PM

    FatGeek Computer Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, FatGeek Computer Service does not offer free project estimates.
    Yes, FatGeek Computer Service offers eco-friendly accreditations.
    No, FatGeek Computer Service does not offer a senior discount.
    Yes, FatGeek Computer Service offers emergency services.
    No, FatGeek Computer Service does not offer warranties.
    FatGeek Computer Service offers the following services: Virus and spyware removal, remote online support, network setup and security, data backup and recovery, hardware diagnosis, repair, and upgrades laptops, software installation and configuration & new system setup.

    Contact information

    1038 Clarence Dr, Idaho Falls, ID 83402

    www.myfatgeek.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM