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Basic Necessities

House Cleaning, Window Cleaning

About us

Residential and Commercial Cleaning Fully Insured *^* All Natural Cleaning Products Available- safe and non-toxic for pets and children *^* 15% Discounts on any referral you make! As many times as you refer! *^* 100% Free consultation! ** Budget and scheduling based on your needs and location(s) *^* MONTHLY RAFFLES! Each time you become a new client OR refer a friend to our company you may be entered to win! Prizes vary from Date or Relaxation Packages to dinners, hotel stays, movies, tanning passes and more!

Business highlights

14 years of trusted experience

Services we offer

We offer limited bi-weekly and regular monthly cleanings to help you stay on top of everything and we can also provide rental cleanings to prepare your rental for a new tenant or new home for sale, with 9 years of professional experience. Prices are $45/hour for INITIAL CLEANING, Regularly scheduled services are based on a $30/hour with a $10-$25 service and travel fee

Services we don't offer

Higher than single story window cleaning Yard and landscaping work "Maid" service- house cleaning and light laundry only Commercial Carpet Cleaning Babysitting.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.634 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
9%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.9
punctuality
4.5
Showing 1-25 of 34 reviews

Cherie B.
08/2022
4.0
house cleaning
  + -1 more
They worked well. I'm impressed how clean that got my stove! They did forget the microwave but I know they were trying to keep to a time. Just would have appreciated a " this is what we got done". Before they left. All said and done though it was still a huge help!
Description of Work: My kitchen and living room needed caught up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

Shauna N.
01/2022
5.0
house cleaning
  + -1 more
They did a great job and they were quick.
Description of Work: Deep cleaned main floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Basic Necessities
Thank you so very much for your review of my company we sure appreciate it!!! Let us know when you would like us back to help out, we would be more than happy! Sierra Heffron

GiGi R.
05/2021
5.0
house cleaning
  + -1 more
I absolutely Basic Necessities! They are friendly, professional (but still personable), and they are in and out in no time. In the past, I have hired serviced that were in my home all day and the team at Basic Necessities gets the same amount of work done in just a few hours! I love cleaning day!
Description of Work: Detailed, quick housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill G.
12/2019
3.0
house cleaning, window cleaning, floor cleaning
  + 1 more
At first it looked good but as i spent more time I keep finding places i expected to be cleaned they didnt touch . Ex. Top of cabinets didnt get touched. Bath tile didnt get cleaned as well as expected.
Description of Work: Complete deep clean

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$450

Response from Basic Necessities
We are actually NOT the company you had clean for you it was Distinguished Images that you told us you called and scheduled with when we followed up. This is not a review for our company Basic Necessities I'm sorry you had that experience with another business though I hope you will reach out to them.

Lisa M.
10/2019
5.0
house cleaning
  + -1 more
Great! They come every other week for an hour, usually. They do a great job cleaning and are willing to tackle other cleaning projects as needed.
Description of Work: Basic cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Rachel S.
10/2019
5.0
house cleaning
  + -1 more
Amazing! The ladies came over before hand to do a walk through on my home. We had open communication and discussed concerns. We set up the initial deep clean appointment. Three ladies came and were done within a couple hours. Quality was great (I’m very fussy about my cleaning)! Price was reasonable for what I was asking to be done. They will be coming back!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Christine W.
10/2019
5.0
house cleaning
  + -1 more
Great they were on time they did a great job
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Basic Necessities
Thank You [Member Name Removed]!!! Hope your move went smoothly and everything is going well now!

Robert B.
09/2019
1.0
house cleaning
  + -1 more
This business never set up and appointment. I found someone else on my own.
Description of Work: Deep Clean
Rating CategoryRating out of 5

Response from Basic Necessities
Sir I feel that an F grade is completely unfair because I responded immediately to your request. You sent a request at 9:42 am last Monday the 23rd and I responded with a booking appt. at 10:19 am. We are booked solid 2 to 3 weeks out and we are a large business that is unable to schedule last minute cleanings within 24 hours unfortunately. I apologize, I do wish you had called us directly.

jodie C.
04/2019
5.0
house cleaning
  + -1 more
They did a great job . Very easy to communicate with .. I feel very comfortable having them in my home ..
Description of Work: House cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angie B.
10/2018
5.0
house cleaning
  + -1 more
They were prompt and efficient. They came to the shop and to the office and deep cleaned. It looked great. Now they clean on a schedule.
Description of Work: House and office cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia S.
05/2017
5.0
house cleaning
  + -1 more
Really well, my in laws really like Sierra and appreciate her hard work. (THANK YOU SIERRA!)
Description of Work: My husband and I hired Sierra to do initial cleaning and then monthly cleanings for my elderly in laws. She did an excellent job and they are pleased with her work! So very thankful for finding Sierra!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy M.
04/2017
3.0
house cleaning
  + -1 more
Work was fine but didn't show up on time. Last time she came she was 3 1/2hrs late.
Description of Work: Regular housecleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0


Response from Basic Necessities
Thanks for the review. I was a full time college student, it was winter with terrible roads (last cleaning was in December. 2016 before Christmas) and I do not service your area so it was the last appt on the list each time so sometimes I would get there between 3 and 5 pm because it took an hour to get there and was not in my service area. I was quite full when I accepted you but did so because there are no other providers that direction to refer you to.

Beau S.
10/2016
5.0
house cleaning
  + -1 more
Great job. We are a biweekly clean and always have great service. Products used aren't cheap generics. They treat our home like there own.
Description of Work: General cleaning. Dusting, floors, bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Tami B.
05/2016
5.0
house cleaning, floor cleaning
  + 0 more
I had called on short notice and they were completely booked. I had company coming into town and really wanted it done within a few days. The owner worked her schedule to allow 3 hours of cleaning at my home. She showed up a little bit late, but as soon as she walked in the door she worked her tail off to get as much done as possible in those 3 hours. I was very impressed with the service and the effort that she put in to make my home better. I would highly recommend and have already set up my next appointment.
Description of Work: Cleaned light fixtures, baseboards, deep cleaned the kitchen and a bathroom. Swept and mopped. Cleaned doors and walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$125

Karen L.
04/2016
5.0
house cleaning
  + -1 more
Did an excellent job dusting, vacuuming, cleaning the bathroom. She even got a stubborn stain out that I have been working on for a long time on my kitchen floor. Made coming home from a long trip with my messy husband and dogs being there alone for the past six months a lot easier with the house being cleaned so well.
Description of Work: She did an excellent basic housecleaning. I would highly recommend her and would use her services in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Joseph C.
06/2015
3.0
house cleaning
  + -1 more
The provider initially contacted me regarding specific tasks. I had purchased 6 hours of cleaning via a coupon. They quoted 4 hours for a kitchen, and an hour each for bathrooms. I initially directed 2 bathrooms and a kitchen be cleaned. The provider then requested 4 additional hours for the rest of the house at $35/hr. I agreed. Overall, the final product was adequate, and the provider did end up working some over-time at no extra fee. The provider was unable to provide an electronic or printed invoice, which was a minor inconvenience.
Description of Work: General housecleaning in preparation for the sale of the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$340

Jacqui G.
06/2015
5.0
house cleaning
  + -1 more
Basic Necessities did a wonderful job deep cleaning my kitchen and bathroom. Looking forward to their next visit and a continuing relationship with this business. They are very pleasant and professional and I will definitely recommend their service.
Description of Work: Deep cleaning kitchen and master bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

John S.
04/2015
5.0
house cleaning
  + -1 more
Two cleaners came out, one of which was the owner. They were on time, polite, and worked hard.
Description of Work: clean house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Frank P.
01/2015
5.0
house cleaning
  + -1 more
Sierra just did a great job! she did more than I asked! Everything was done perfectly and I was very happy!
Description of Work: My daughters paid Sierra ahead for her to aclean for 6 hours. I asked for my 3 1/2 bathrooms to be cleaned and stairs to be cleaned as these are the hardest for me to do. She did that and more!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Basic Necessities
(removed member name)I truly appreciate your review, It was so nice to meet you the other week! I hope you and your husband are doing well, hoping he has a healthy recovery. You have a 10% discount any time you would like to use it, for any service!

David C.
12/2014
2.0
house cleaning
  + -1 more
What seemed to be a secondary cleaner was sent to my home to provide an initial cleaning service. I went to meet her but she was late so I went back to work. I came home 4 hours later and she was gone. I didn't think anything of it until I noticed poor workmanship. I had asked for the blinds to be dusted in which several were not, and others looked to have a cursory swipe. The kitchen floor was not cleaned at all. The toilets and bathroom sinks were satisfactory. The TV was tuned to the home shopping network but TV wires were connected in wrong locations. It took a while to figure out why the TV would not work. Naturally I wonder if she sat and watched TV. I was over charged by at least a full hour and was also charged a higher rate than initially offered. I was able to negotiate the initial rate at 4 hours. For a service company providing and initial cleaning service and a chance to gain a new customer, the work was shoddy and unprofessional. They offered to come back and make it right but I was too disgusted to let them.
Description of Work: House cleaning service.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$115

Response from Basic Necessities
[member name removed] I would like to sincerely apologize for your experience, I want nothing more than for you to be satisfied. As you said, I as the business owner tried to personally come clean for you to correct anything you werent completely satisfied with at no charge to remedy the situation. Initial cleanings are always $35/hour plus travel however I have given my customers a percentage off for being a new client because we appreciate our new clientele. If I remember correctly, you had a free hour from Angies List for being a new customer, we just asked that you have the coupon printed off. To address the workmanship, I called to follow up and was told about the service experience. I immediately offered to come fix the cleaning and give you a free appointment because Basic Necessities values our customers and will do anything necessary to leave them with the best we can offer and nothing less. I also immediately wrote my employee up and she was fired 2 weeks later due in large part to these issues of dissatisfaction. In some situations, initial cleanings do not get every inch of the home depending on the client's budget. I will only clean within my clients' budgets, so that can lead to two or three appointments needing to be completed, if for example, 3 or 4 hours is not enough to cover the areas needing additional attention in the home. I truly am sorry that you were not satisfied by our services, and as always, Basic Necessities guarantees our work. However, if you don't allow us the opportunity to address your specific concerns, it is difficult to follow through on our promised guarantee. Because it has been more than 45 days since your service, I would be happy to schedule a cleaning and negotiate a fair rate to ensure your satisfaction is guaranteed. Sierra Patton Basic Necessities, Owner Administrator

Julienne M.
06/2014
5.0
house cleaning
  + -1 more
Basic Necessities has been cleaning our home for about half a year. We have them come twice a month. We love that they have a 'green cleaning' option since we have 3 dogs and a cat. This puts our mind at ease that we can have a clean house without the use of potentially harmful cleaning products. They have always done a great job and are very thorough. They also accommodate our busy schedule and are flexible when we have required it. They are friendly, professional and very trustworthy. I would highly recommend them to anyone!
Description of Work: Green cleaned our 3 bedroom, 2 bathroom house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jesse O.
05/2014
5.0
house cleaning
  + -1 more
EXCELLENT SERVICE!!! I was put in touch with this service through a friend and I couldn't be happier with the results. They were punctual and wasted no time. As soon as I opened the door we did a quick walk-through and they immediately started cleaning. I take pretty good care of my apartment but they moved and cleaned EVERYTHING! I feel that the price was more than fair for the work that was put into my place. They were professional, courteous, and very thorough. I highly recommend Basic Necessities!
Description of Work: Cleaned my apartment top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kristin S.
05/2014
5.0
floor cleaning, house cleaning
  + 0 more
Great! Very friendly and accommodating.
Description of Work: Dusted, sept , mopped, vacuumed, cleaned bathrooms, and tidy up:)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$46

Kathy A.
02/2014
5.0
house cleaning
  + -1 more
Great. They have cleaned my rentals and when I saw what a good job I had them clean my house. Strongly recommend.
Description of Work: Hands and knees scrubbing cleaning. I've never had such a clean house. Thoroughly clean blinds. Thoroughly cleaned inside my frig, recommend their team work fantastic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeff H.
10/2013
5.0
house cleaning
  + -1 more
The Basic Necessities team was very responsive and willing to work around my hectic schedule to provide the service in a timely manner. The communication was excellent and a detailed list of what was done was provided along with the invoice. They work hard and are detail orientated. I will continue to use their services!
Description of Work: Thorough deep cleaning of entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165
    • 1(current)
    • 2

Contact information

11345 South Greenbrier Drive, Idaho Falls, ID 83404

https://www.facebook.com/pages/Basic-Necessities/176203129095793

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 12:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning

FAQ

Basic Necessities is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 12:00 PM

Saturday: Closed

Basic Necessities accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Basic Necessities offers free project estimates.
Yes, Basic Necessities offers eco-friendly accreditations.
Yes, Basic Necessities offers a 10% senior discount.
No, Basic Necessities does not offer emergency services.
No, Basic Necessities does not offer warranties.
Basic Necessities offers the following services: We offer limited bi-weekly and regular monthly cleanings to help you stay on top of everything and we can also provide rental cleanings to prepare your rental for a new tenant or new home for sale, with 9 years of professional experience. Prices are $45/hour for INITIAL CLEANING, Regularly scheduled services are based on a $30/hour with a $10-$25 service and travel fee
Higher than single story window cleaning Yard and landscaping work "Maid" service- house cleaning and light laundry only Commercial Carpet Cleaning Babysitting.

Contact information

11345 South Greenbrier Drive, Idaho Falls, ID 83404

https://www.facebook.com/pages/Basic-Necessities/176203129095793

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 12:00 PM
Saturday:
Closed