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Deep Steam Carpet Care

Carpet Cleaning, Upholstery Cleaning

About us

Locally owned business, 15% discount for Angie's List members other special promotions listed on website www.deepsteamcarpetcare.com

Business highlights

15 years of trusted experience

Services we offer

Carpet and Upholstery Cleaning, Spot and Stain removal, Pet Urine remediation, Odor control, Area Rugs, Vehicle RV and Boat interiors, Landlord services

Services we don't offer

NA

Amenities

Free Estimates
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-18 of 18 reviews

no N.
08/2016
5.0
carpet cleaners
  + -1 more
Assumed we would need to replace the carpet in our rental, but Roxy did a wonderful job and it looked amazing when he was done. Will definitely call him again.
Description of Work: Cleaned scary looking carpet in our rental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark D.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Fantastic quality of work. Very timely and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle F.
01/2016
5.0
carpet cleaners
  + -1 more
Roxy is very professional and did a great job. He noticed a few issues and recommended several options for resolution. He was courteous and also flexible with my schedule. I definitely recommend Roxy!
Description of Work: Cleaned carpets in 2 homes - one approx. 3000 sq. ft. and one approx. 1500 sq. ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Brian H.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Mark D.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Absolute best quality service. Managed to get out stains that all others would have given up on.
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher W.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The best experience I've had with any carpet cleaner! Roxy took out stains and got rid of odors I didn't think were possible. It has been a full year since he cleaned our upstairs carpets and stairs - and - they still look great! The large pet stains are still gone and everything smells great. Roxy...thank you! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Deep Steam Carpet Care
Thank you so much for leaving this nice review for me and I'm glad you are happy with the job I did!

Eldredge J.
11/2014
5.0
carpet cleaners
  + -1 more
The carpets looked impressive. The steam cleaning took out the dirt in a short time. the next day the carpets were beautiful.
Description of Work: He came and did estimate/job on short notice. Did an excellent job on two rooms in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Danielle B.
09/2014
5.0
carpet cleaners
  + -1 more
I really didn't think the carpets were going to come clean, but Roxy told me that he would do his best! He did a great job! There was a huge area that was black on a tan carpet and when he left it looked great! If you didn't know there was an issue before the cleaning you would have to really pay attention to figure where he had to work so hard. I was also very thankful he was able to get the musty smell out of one of the bedrooms. This is the second time I used Roxy and I will use him again and again! He doesn't over promise and is prepared to put in the extra work to make things look great!
Description of Work: Roxy cleaned two bedrooms, living room, and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cynthia P.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Response from Deep Steam Carpet Care
Hey [member name removed], Thank you so much for taking the time to leave a review.I'm glad you were happy!

Darcy K.
04/2014
5.0
carpet cleaners
  + -1 more
I couldn't have asked for a better experience! He was punctual, professional, and did a great job. We had a bit of a pet urine problem that he did his magic on. He cleaned about 400 square feet of carpet for $100 and was kind enough to throw the hallway in for free. Not only was I thrilled with how the carpet looked, I was impressed that he called the next day to make sure I was satisfied with the work. Great job! Will definitely be calling Roxy in the future and referring him to my friends and family.
Description of Work: Cleaned our family room & threw in the hallway for FREE!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Deep Steam Carpet Care
Thank you [Member Name], I'm glad you were happy!

nathan H.
11/2013
5.0
carpet cleaners
  + -1 more
I had Roxy do more work for me since he did such a great job for me the last time. He answered his phone the first time I called, was on time, did what he said he would do and is very professional. Same great consistent service I got the last time.
Description of Work: Cleaned the carpets in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dale L.
11/2013
5.0
carpet cleaners
  + -1 more
Roxy was on time and very professional. After he finished, the real estate agent called me and said it looked like a new home. The carpet looked like new, and Roxy was able to clean the ceramic tile floors and grout so they looked new also. I am very happy with the service.
Description of Work: Cleaned all carpets and floors in the home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Deep Steam Carpet Care
Thank you for the nice review. I'm glad you were satisfied and I hope all went well with your move and you are happy in your new place!

Lowell W.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We have a rescue dog who was badly mistreated and sometimes makes mistakes in the house so Roxy had his work cut out. He pretreated, pre-cleaned, cleaned , and applied deodorizer. When he was finished the rugs all looked and smelt like new. The fabric on the dining room chairs went from looking their age due to daily use and children to like new. Considering the amount of work he had to do his price was very reasonable. Roxy was willing to work to my schedule and showed up on time. He cleaned up after himself leaving absolutely no trace of his work other than marvelously clean carpets and chairs. He was polite, friendly and not bothered by our three dogs. I would recommend him to anyone seeking a professional, very competent and reasonably priced carpet cleaner.
Description of Work: Roxy steamed cleaned and treated for pet stains and odor in four bedrooms, two large area rugs and two medium area rugs. He also steam cleaned the dinning room chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Deep Steam Carpet Care
Thank you so much for taking the time to write this wonderful review. I really enjoyed meeting you and I am very happy that you are satisfied with the work I did.

Karen C.
09/2013
5.0
carpet cleaners
  + -1 more
Reponse to phone message was quick and courteous. Cleaning was scheduled within a few days of the call. Services were discussed in detail before he began, and he asked about the source of all of the spots that were on the carpet. The carpet was left looking absolutely clean and perfectly groomed. He indicated that if any spots were to come back, he would return to redo them.
Description of Work: pretreated and cleaned carpets throughout house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Deep Steam Carpet Care
Hi [member name removed] , I'm glad you are happy with my service. Thank you so much for you nice review. It means a lot to me. Best wishes Roxy

Pamela G.
08/2013
5.0
carpet cleaners
  + -1 more
My husband and I could not be more pleased with the way our carpets were cleaned and brought back to life. We will be calling Roxy the next time our carpets need attention and would whole heartedly recommend him to anyone who needs this service.
Description of Work: Cleaned our living room, hallway and stairway carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Deep Steam Carpet Care
Hi guys, Thank you so much for signing up for Angie's list and writing me that wonderful review,I really appreciate it. Having good reviews will keep me on the first page when people are looking for carpet cleaning. and that is a great help for me.I also hope that Angie's List will be of use for you if you ever need to find other reputable businesses in the area. Thanks again Roxy

Robert E. W.
08/2013
5.0
carpet cleaners
  + -1 more
Roxy's gave us an accurate estimate, was extremely prompt, courteous, and personable. He vacuumed before beginning the cleaning process, and brought in a black light to identify the location of pet urine stains that needed special attention. He sprayed with a pre-cleaner and then worked it into the carpet. Next was an advanced steam cleaner, like no other I have seen. The difference between the cleaned and uncleaned carpet was awesome. Part of the carpet he cleaned was only 3 years s old and we keep a spotless house including the periodic use of Bissell carpet cleaner. The last time we had the carpets cleaned professionally we paid nearly about 70 dollars more and had less carpet cleaned. I highly recommend Roxy McDaniel of Deep Steam Carpet Cleaning--208-818-3662
Description of Work: Roxy McDaniel cleaned a large living room, dining room, sun-room, two bedrooms, office, and landing and stairs going into the garage. I am 84 and have used many carpet cleaners in my time, but have never seen a more professional, high quality carpet cleaning job despite, pet stains, rust stains, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Deep Steam Carpet Care
Hi [removed member name], I just want to thank you for the really nice reviews that you left for me, and choosing me in the first place. I really appreciate the kind words.You were also an absolute pleasure to work for. I nejoyed meeting you your wife and Winston as well, and if there were reviews for customers I would give you the highest ranking possible. I hope to see you again ( maybe on my concert Aug 29th Riverstone Park?) All the best Roxy

nathan H.
07/2013
5.0
carpet cleaners
  + -1 more
Roxy scheduled me in right away, showed up on time, made my carpet look great and did exactly what he said he was going to do. I have rented a steam cleaner on two occasions and cleaned the floors myself and have not gotten them to look nearly as good as Roxy did at Deep Steam Carpet Care. I highly recommend this company, great service!
Description of Work: Cleaned four rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Deep Steam Carpet Care
Hey [removed member name], Thanks again for leaving me that review.It really has helped.As you know I was at your house recently to clean that area at your steps one more time but I heard the dog and I didn't want him to get out.I still want to do that for you but I suppose we need to schedule it for when someone is home.So call me when you are ready for that. Hope all is well Roxy

Mark D.
04/2013
5.0
carpet cleaners
  + -1 more
So far, I've hired Deep Steam on 3 separate occasions. Each time was a positive experience. Roxy was punctual, and completed the job as promised. The quality of work was superb. As mentioned, I don't usually write reviews, but it was the last job he cleaned for me that prompted me to take the time for this review. I seriously thought I would need to replace the carpet - it was bad. Faced w a potential $2500 bill for carpet replacement, I decided to let him have a go at it - figuring it was worth the risk - just in case he could salvage it. Roxy TRULY AMAZED ME. As mentioned, I've used many, many different carpet cleaners in in Idaho and Michigan where I've owned and managed many properties. I'VE NEVER SEEN SUCH AMAZING RESULTS. Note: While Roxy's prices are fair - there are in fact some cleaners out there that will charge less. Let me remind you - like most things in life - you get what you pay for. I've used cleaners that charge more, I've used cleaners that charge less. The quality of work that Roxy delivers will give you the most bang for your buck. I guarantee it. So in summary: Based on the quality of work, the professionalism, and the courteous, jovial attitude of Roxy himself (he has a great sense of humor) - Deep Steam Carpet Care will get all the business for my rentals - as well as my own home.
Description of Work: Although I value and utilize internet reviews, rarely have I ever taken the time to write one myself - until now. The quality of service I've experienced with Roxy McDaniels Deep Steam Carpet Cleaning warrants the time required to share a few details: I own and/or manage over 50 properties in the Coeur d'Alene / Hayden area. i have used many carpet cleaning services. For the most part, they were acceptable (especially for rentals). After a referral from a friend, I decided to give Roxy's Deep Steam company a try. For all the reasons stated below - I have now found my permanent carpet cleaner, as Roxy's Deep Steam is truly a step (or two) above the rest...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

    Contact information

    PO Box 2321, Hayden, ID 83835

    www.deepsteamcarpetcare.com

    Service hours

    Sunday:
    10:00 AM - 6:30 AM
    Monday:
    8:00 AM - 6:30 AM
    Tuesday:
    8:00 AM - 6:30 AM
    Wednesday:
    8:00 AM - 6:30 AM
    Thursday:
    8:00 AM - 6:30 AM
    Friday:
    8:00 AM - 6:30 AM
    Saturday:
    10:00 AM - 6:30 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    Deep Steam Carpet Care is currently rated 5 overall out of 5.

    Sunday: 10:00 AM - 6:30 AM

    Monday: 8:00 AM - 6:30 AM

    Tuesday: 8:00 AM - 6:30 AM

    Wednesday: 8:00 AM - 6:30 AM

    Thursday: 8:00 AM - 6:30 AM

    Friday: 8:00 AM - 6:30 AM

    Saturday: 10:00 AM - 6:30 AM

    Deep Steam Carpet Care accepts the following forms of payment: Check,PayPal
    Yes, Deep Steam Carpet Care offers free project estimates.
    No, Deep Steam Carpet Care does not offer eco-friendly accreditations.
    No, Deep Steam Carpet Care does not offer a senior discount.
    No, Deep Steam Carpet Care does not offer emergency services.
    No, Deep Steam Carpet Care does not offer warranties.
    Deep Steam Carpet Care offers the following services: Carpet and Upholstery Cleaning, Spot and Stain removal, Pet Urine remediation, Odor control, Area Rugs, Vehicle RV and Boat interiors, Landlord services
    NA

    Contact information

    PO Box 2321, Hayden, ID 83835

    www.deepsteamcarpetcare.com

    Service hours

    Sunday:
    10:00 AM - 6:30 AM
    Monday:
    8:00 AM - 6:30 AM
    Tuesday:
    8:00 AM - 6:30 AM
    Wednesday:
    8:00 AM - 6:30 AM
    Thursday:
    8:00 AM - 6:30 AM
    Friday:
    8:00 AM - 6:30 AM
    Saturday:
    10:00 AM - 6:30 AM