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Border Sheet Metal & Heating Inc

Heating and Air Conditioning

About us

Established in 1942, Border Sheet Metal & Heating is a trusted provider of heating and air conditioning services in Northern Idaho, encompassing Hayden, Kootenai County, and nearby regions. Our technicians hold NATE certifications, and we hold accreditation from the BBB. Rely on Border Sheet Metal & Heating to maintain your HVAC systems effectively. Our commitment to quality sets us apart.

Business highlights

83 years of trusted experience
Emergency Services Offered

Services we offer

• Residential • Commercial • New construction • Air conditioners, heat pumps & gas furnaces • Ductwork • Ductless systems • Solar-ready services • Heating repair, installation and maintenance • Cooling repair, installation and maintenance • 24/7 emergency repair • Indoor air quality • Geothermal • Water heaters

Services we don't offer

N/A

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
10%
1
10%


Rating CategoryRating out of 5
quality
4.1
value
4.1
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 1-10 of 10 reviews

liz A.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
It was A Excellent!!
Description of Work: Installed and A/C unit and furnace
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Border Sheet Metal & Heating Inc
Thank you [Member Name Removed]!! We appreciate you as our customer.

Barb W.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Ted H.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Tim R.
06/2014
2.0
heating & air conditioning/hvac
  + -1 more
They charged me every time they came out to fix the original problem. They have no guarantee on their work. However, every technician has been friendly, courteous, and cleans up after they are done.
Description of Work: The furnace was running but it was not heating. They have come out six times and the problem is still not fixed.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


William W.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
One of the best group of people I have ever had do work for me! From sales to installation they were very helpful and answered all of my many questions.
Description of Work: Installed new gas furnace and AC/Heatpump.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki P.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Dave Brostrom, from sales at Border Sheet Metal and Heating was at my home within 20 minutes of my call to the company. He was professional and friendly. He gave me options and information that helped me make informed choices. He told me about the rebates that I would be eligible for. His bid on the job was $1000.00 less than the previous bid and was for a more efficient furnace. He left space heaters to help get me through the very cold night. The installation crew arrived the next morning right on time and got right to work. They got all the work done within one day and one of the guys even programmed the new thermostat to match the program from my old one. They got all the electrical temped in and arranged for an electrical company to come the next morning to do the final electrical work and that was done exactly as promised. The Border office called the next day to make sure I was happy with the work and that the furnace was working. The office staff even sent in the paperwork required to get my rebates from Lennox and Avisita. I could not be happier with the service or support that I got from Border. The prices for furnaces in general are high but I was happy with the bid and professional work. Border Sheet Metal and Heating would be my company of choice for any future heating/cooling needs.
Description of Work: Provided estimate and then replaced furace & thermostat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Melinda C.
07/2013
1.0
heating & air conditioning/hvac
  + -1 more
Day 1: The installer came to our home at 7:00 am. He opened the door - without knocking - and proceeded to shut the door on my puppy's head when he realized the dog could get out. Our installation was done in 2006. I knew they were going to and quot;cut out the ceilingand quot; where the heat pump went. I did not know they would remove the ceiling from the entire room. I had received several estimates for the job and thought they all had included and quot;protecting furniture, carpet, and belongings with plastic.and quot; Border Sheet Metal did not put down any plastic. Nor did they ask me, and quot;Would you like to move cover up your stuff or move it?and quot; They cut away drywall, cut away ceilings, and sawed through wood without protecting any of my things. When I into the basement after the first day, I had a melt down. Apparently, the person who bids the job is supposed to make be on-site prior to start of construction (to make sure this sort of thing doesn't happen) but he was unable to be there. Within three days of installation, our home was freezing cold. We called several times and the staff kept telling us, and quot;You are just used to wood heat, a heat-pump is different because it circulates room temperature air.and quot; Nobody came to check the system. We then received an electric bill for approximately $250. I called Border and demanded that someone come check our system. Four men in suits arrived. The system had clicked into and quot;emergency heatand quot; because the refrigerant pressure was too high. They apologized, removed some of the refrigerant, and our heat pump began to work. We also discovered they had quoted 9 ducts on the upper level and 6 in the basement. Border installed only 8 of the ducts. They repeatedly stated they had done 9 and it took us quite a while before someone would come to our home so we could prove we had only 8 ducts installed. They did put in another duct. I found a separate heating contractor to maintain our system after that, but the problems continued. The summer of 2008, we had to replace the valve for the refrigerant. (I believe it is because they had put in too much and the valve broke due to pressure.) Our warranty covered the part, but we paid $258 in labor to have it replaced. Our heat-pump was hit by a car in 2011 and when it was replaced, the replacing company told us the first pump had not been installed correctly. The pad was too small and the heat-pump was not raised off the ground enough to keep ice from forming on the heat pump. (Our pump had shut down the winter of 2010 and went into and quot;emergency powerand quot; mode. We didn't understand how important the pump being off the ground was.) Fast forward to now, 2013. During our kitchen remodel we discover that the and quot;ventand quot; for the kitchen was not connected to the transfuser. The air was simply blowing around under the cabinet. No wonder our kitchen was always cold. Border told me today on the phone that this is and quot;standard.and quot; No, it's not. Other companies don't work that way. In heating, it's important to seal the heated or cooled air in the duct work until it is released into the room. Border also said they and quot;could notand quot; have hooked the duct to the transfer. This is not true at all. The room beneath our kitchen has a hot water heater in it and no ceiling. It would have been easy for them to connect it properly. Remember the room they removed the ceiling in? The duct work is so uneven and slopes in such a way that we have been unable to come up with an idea to replace the ceiling. My experience with Border Sheet Metal is that it's been a never ending nightmare and the worst financial mistake we have ever made.
Description of Work: Installed duct work in our home (we have a main floor and finished basement) and a heat pump.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$14,000

David C.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
The entire Border staff has been friendly, helpful and honest. The final bill was exactly as we had discussed before work began. No surprises or extra unexpected charges. They always showed up on schedule.
Description of Work: Installed new heat pump system in new home. Worked with us to design exactly what we needed. For nearly a year now the system has worked perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

jim M.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
It was quick, I was't home, but my wife was hapay
Description of Work: I had a leak in the pump that takes out the condensation. It ruined the sheetrock. They came out , fixed it right away, replaced, and repaired everything. You can't tell there was any damage. They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


jim M.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
It was a challenge for the crew, they did an outstanding job. Andy, Russell, Chris,and durf acted in a professional manor. they didn't waste time. they consulted me on locating piping, vents, and electrical so that it wouldn't be a problem for me or future work. i would recommend them to anyone, they're great.
Description of Work: we replaced the furnace in our manufactured home with a 98% efficient furnace. The new furnace went in the attached garageon the loft aprox. 8 feet up, and ducted through the pump room into the house from underneath in the crawlspace, return air was also ducted under the house. the heat pump was located out side the back of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

    Contact information

    143 W HAYDEN AVE, Hayden, ID 83835

    http://www.Bordersheetmetal.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Border Sheet Metal & Heating Inc is currently rated 4.3 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Border Sheet Metal & Heating Inc accepts the following forms of payment: Check,MasterCard,Visa
    No, Border Sheet Metal & Heating Inc does not offer free project estimates.
    No, Border Sheet Metal & Heating Inc does not offer eco-friendly accreditations.
    No, Border Sheet Metal & Heating Inc does not offer a senior discount.
    Yes, Border Sheet Metal & Heating Inc offers emergency services.
    Yes, Border Sheet Metal & Heating Inc offers warranties.
    Border Sheet Metal & Heating Inc offers the following services: • Residential • Commercial • New construction • Air conditioners, heat pumps & gas furnaces • Ductwork • Ductless systems • Solar-ready services • Heating repair, installation and maintenance • Cooling repair, installation and maintenance • 24/7 emergency repair • Indoor air quality • Geothermal • Water heaters
    N/A

    Contact information

    143 W HAYDEN AVE, Hayden, ID 83835

    http://www.Bordersheetmetal.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM