DIAMOND HEATING & COOLING

Heating and Air Conditioning, Water Heaters, Energy Efficiency Auditing

About us

We have a low $79 diagnostic fee, 24/7 service with NO after hour fees for Silver Club Members. We provide service, maintenance and replacement on all makes and models of furnaces and air conditioners. We have wonderful Indoor Air Quality products which can help with Asthma, Allergies or even Mold. Hard work, ambition, safety, honesty and the desire to be a superior presence in a demanding business have won our reputation of quality and dependability placing us as "Your Home's Best Friend". Our company was founded on the premise that quality principles and attention to detail should be unwavering standards. Experience the Diamond Difference today!

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Furnace repair, A/C repair, A/C service, Furnace service, Furnace Replacement, A/C replacement, Filters, Indoor Air Quality, Gas Lines, HVAC, Geo Thermal, Heat Pumps, Furnace Maintenance, A/C Maintenance

Services we don't offer

Boiler repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 143 reviews

Ricky J.
06/2024
5.0
heating & air conditioning/hvac
  + -1 more
Excellent company and technicians. Efficient and on time. Polite and friendly.
Description of Work: A/C SERVICE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Joann P.
01/2024
5.0
plumbing
  + -1 more
It went great technician fixed the issue ev3en though it was a pain due to prior install not being to code.
Description of Work: Replaced broken pipe and spigot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$373

Phil C.
11/2023
5.0
plumbing
  + -1 more
This company is great. Outstanding customer service on the phone. Always bright and respectful. Service techs are well educated, explain the situation clearly and clear about pricing and options. Service work is clean and they go over everything before leaving. Great job and great company. Thank you.
Description of Work: Kitchen sink faucet wore out after about 20 years. Diamond provided suggestions and solutions then performed the install - cleanly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

SUZANNE W.
09/2023
5.0
heating & air conditioning/hvac
  + -1 more
Dylan and Matt were very professional, worked non-stop, and checked that everything was up and running before they left. I was extremely happy with their work ethic. Thanks Dylan and Matt!!
Description of Work: New furnace install!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris A.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
Extremely well! We would hire again. Very efficient.
Description of Work: Annual Maintenance & Cleaningmof HVAC & JFurnace. We are in a maintenance program.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Ryan M.
06/2023
5.0
water heater repair
  + -1 more
They were prompt to satisfy my service request and finished the job in no time.
Description of Work: Replaced water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Jana H.
12/2022
5.0
plumbing
  + -1 more
They were on time and fixed my issue quickly. Have always had great service from Diamond Heating & Cooling
Description of Work: Repair broken handle on bathtub faucet and diagnosed issue with kitchen faucet (needs to be replaced)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Joanne W.
12/2022
5.0
heating & air conditioning/hvac
  + -1 more
Diamond Heating and Cooling (Caden) always does a thorough and accurate assessment and repair (if needed). The company offers memberships, payment plans as well as discounts. Definitely call them for your Heating, Cooling, Plumbing, and Electrical services.
Description of Work: HVAC scheduled maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia B.
12/2022
1.0
heating & air conditioning/hvac
  + -1 more
They said we were paid in full and then they try to charge us for the water heater if we're paid in full how are they charging us for a water heater they light and manipulated to old ladies
Description of Work: They paid $11,987 and it said paid in full she even asked the lady this includes the water heater correct the lady said yes and now they're charging sending a bill for the water heater $1,900 and $25

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$11,987

Response from DIAMOND HEATING & COOLING
In reviewing your file, I can understand where the confusion came in. We had 2 different departments out to your home, our HVAC department, who installed a new furnace and air conditioner and then our plumbing department, who installed your water heater. While the original estimate had both the HVAC and the Plumbing all together on the quote, when our HVAC team came out, they only collected for their portion and failed to collect for the water heater portion of the job. You did receive a paid invoice for the furnace and A/C install, but if you take the total paid for that and subtract it from the estimate, you will find that the balance is for the water heater installation. I apologize for the confusion. We should have made it much simpler for you to understand. I assure you, we did not lie to you or manipulate you in any way. As with all of our installs, everything is covered by a 100% satisfaction guarantee, so we are eager to work with you on this situation until we can come to a clear resolution. Thank you, Sue Ellen Vice President

Christopher L.
11/2022
5.0
plumbing
  + -1 more
They May not want me to call them with all the work I put them through but they will always be my first call
Description of Work: Changed out water main shut off to house and leaky faucets as and More.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Morgan W.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
Perfect. Fast, efficient, friendly, professional.
Description of Work: Installed new HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Mary H.
08/2022
5.0
heating & air conditioning/hvac
  + -1 more
Excellent job. Thourough and detailed.
Description of Work: Annual air conditioning maintainance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13.5

Charlene W.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
The morning Owen was coming out he text me a photo of him and the time he be arriving. It was awesome they came out look at the unit, told us what was wrong and how soon it would be fixed. They were on time very nice and emailed us a quote with 3hours.
Description of Work: Replaced A/C Parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe R.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
They have been excellent. I really appreciate their communication with an email sent out with a picture of the technician that will be doing the work. I would highly recommend them as well.
Description of Work: They do maintenance checks every six months for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary H.
02/2022
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. Clean, professional, friendly, informative.
Description of Work: I had an air purifier installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Jeff K.
02/2022
5.0
heating & air conditioning/hvac
  + -1 more
Jason and Todd of Diamond Heating & Cooling revisited my home after originally providing a quote to replace my whole HVAC system. My system works fine, it's just 20+ years old. They were both very friendly and knowledgeable but more importantly, they were thorough and honest in their assessment of my system and what could be done, even though it lead to my decision to wait for now. They were by far the most thorough in evaluating my system than any of the other companies I had come out. Both they and the company valued honesty and doing things right over "getting a sale." My thanks to the Diamond's management and to Jason and Todd. I definitely recommend them and will use their services in the future.
Description of Work: Replace whole house HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia T.
01/2022
5.0
heating & air conditioning/hvac
  + -1 more
Diamond Heating’s technician Caden responded. Such a pleasant professional. He knows his business! He had us up and running within 30 minutes even though we still needed a replacement part. He was back a few days later to replace the problem part. Even offered to take the bag of garbage out that was sitting next to the back door. TRUE PROFESSIONAL!
Description of Work: Our furnace quit working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Pam M.
01/2022
5.0
heating & air conditioning/hvac
  + -1 more
Albert checked the heater and stated everything is okay.
Description of Work: Check the temperature on heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia C.
06/2021
5.0
heating & air conditioning/hvac
  + -1 more
It went great. Jason was very nice, answered all my questions and addressed all of my systems.
Description of Work: Estimate and details for replacing HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia C.
06/2021
5.0
heating & air conditioning/hvac
  + -1 more
My experience with everyone at the company was positive from the initial call to the reminders and other communications. Alex was personable and professional. He explained everything and answered all my questions. I would hire them again.
Description of Work: AC wasn't cooling and made weird noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Dianna S.
01/2021
5.0
heating & air conditioning/hvac
  + -1 more
Very well, repaired and no further problem. Service was for motor and any other required part that might have been needed, a new filter and service and labor.
Description of Work: Diagnosed and repaired my home heater system. Replaced my motor on my older home machine. Very responsive and respectful. Have made this company my home Heater and A/C Store. Thanks Wayne for your experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

MARY B.
11/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Great. Jed explained some of the items showing wear and when to expect to replace them. Very personable and conscientious of my property.
Description of Work: Annual servicing of the Heating system in our home per our maintenance contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa A.
10/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Daniel was on time, polite and answered all my questions.
Description of Work: Routine furnace maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa A.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
On time, courteous and professional.
Description of Work: routine maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

MICHELLE M.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
Pleasant experience from start to finish. Honest and knowledgeable service technician. I will refer them to all my friends.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

5090 N Sawyer Ave, Garden City, ID 83714

http://www.diamondheatingandcooling.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
HVC-C-1464
Trade License Locale
Idaho
Trade License Authority
Idaho: Contractors
Trade License Expiration
12/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Energy Efficiency Auditing

FAQ

DIAMOND HEATING & COOLING is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

DIAMOND HEATING & COOLING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, DIAMOND HEATING & COOLING offers free project estimates.
No, DIAMOND HEATING & COOLING does not offer eco-friendly accreditations.
No, DIAMOND HEATING & COOLING does not offer a senior discount.
Yes, DIAMOND HEATING & COOLING offers emergency services.
Yes, DIAMOND HEATING & COOLING offers warranties.
DIAMOND HEATING & COOLING offers the following services: Furnace repair, A/C repair, A/C service, Furnace service, Furnace Replacement, A/C replacement, Filters, Indoor Air Quality, Gas Lines, HVAC, Geo Thermal, Heat Pumps, Furnace Maintenance, A/C Maintenance
Boiler repair

Contact information

5090 N Sawyer Ave, Garden City, ID 83714

http://www.diamondheatingandcooling.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day