Once the work was completed I called them back three times for three different issues and one was fixed on the second try. Every time Steve Day would say he would be out, he did not show. We have paid another company to fix his crews errors and asked for reimbursement, Steve said he would send us a check for part of the work, it has been over three weeks and we have not received a check. I would never use them again nor recommend them.
Description of Work: Removed gutters for house painting and reinstalled new gutters.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
MARSHALL P.
11/2017
5.0
gutter repair
 + -1 more
This is an update to my earlier review of Steve and his crew. In the first review, I explained we hired Steve to clean all of the gutters in the gated community and make 184 repairs he discovered. Steve went through some difficult times and our job was not worked for a while. However, when Steve got his difficulties ironed out, he came back and completed all of the tasks for us. The 184 repairs turned out to be more like 15, and he completed all of them. He went out of his way to make all of our residents happy and has been very responsive to our calls. We fully understand his situation in the beginning and today feel strongly that Steve and All American will do a great job for you.
Description of Work: Gutter cleaning and repairs in a 94-condo gated community. THIS IS AN UPDATE TO OUR EARLIER REVIEW.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Sally S.
10/2017
1.0
gutter cleaning
 + -1 more
Despite having an Angie's List A+ rating, when I called a couple of days ago (10/26/17), I NEVER received a return phone call. Apparently the job was to small (tough) for them, or maybe they don't need my business, but I know who I WON'T call when it comes time to replace all of the gutters on my home.
Description of Work: I wanted an estimate, especially where I have 2 rain chains. There is debris stuck in the gutters around the rain chains.
Rating Category
Rating out of 5
responsiveness
1.0
Response from All American Rain Gutter
We are extremely busy and I am sorry we were unable to return your phone call by the end of business day yesterday. We would have called you back today, there are 15 other gutter companies that could maybe return your phone call in a timely manner. thanks
Cheryl L.
10/2017
2.0
gutter repair
 + -1 more
This company installed gutters on my house in 2016. Their price was competitive compared to other companies that gave me bids and they were recommended by Joe Prin. I think they did a good job but in actuality I have no way to verify that. However, once the job was done they did not respond to phone calls. I have seen multiple negative reviews since last year. This year I wanted an estimate to repair/replace a section of gutter at a rental. I called half a dozen times over the course of a couple weeks, trying to set up an appointment. The owner kept telling me he would have his secretary set an appointment and would get there. He did set an appointment in the beginning but didn't come. He told me he had to go out of town and forgot. I don't think he ever intended to go. I have not heard from him once I stopped calling. i would suggest finding a different company for your gutter work.
Description of Work: bid to repair or replace a section of gutter
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
Paul T.
09/2017
3.0
gutter repair
 + -1 more
There are two parts to this. On the front end the owner was very responsive, came quickly, provided an estimate to clean and repair and install gutter guards and provided a time frame that could accommodate the start of the painting work. The crew that came was polite, professional, and worked quickly. There was quite a bit of brownish grey matter removed from the gutters. It was cleaned off cement areas but left in the flower and shrubbery beds and white crushed marbles. i did not really notice this at the time. But only later when walking around the house with the painting contractor.. He seemed disappointed that there was so much matter left that in his words " should have been cleaned up.`` He stepped away and said he was going to call the owner of AAG. Do not know the extent of the conversation as the contractor placed the call as he was leaving. Another aspect is the warranty on the installed gutter guard. The owner promised to bring it by. I have several calls and messages into the owner/business. Still do not have it and the work was over two months ago. As much as i can tell the repair, cleaning and installation went well. But based upon the clean up that was not done and the lack of response to the promised warranty considering the pricing I would not use them again nor would I recommend them.
Description of Work: The house needed to be repainted after winter storm damage. Painting contractor noted the gutters needed some repairs and recommended they be repaired, cleaned., etc before the house was painted. Paint contractor recommended AAG. Looked at ratings and AAG not as highly rated as others but went with the paint contractor's recommendation.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
$2,200
MARSHALL P.
06/2017
1.0
gutter repair
 + -1 more
In September 2016, All American provided an estimate to perform gutter and downspout cleaning as well as 184 repairs they identified that needed to be made site wide. We contracted them to perform the work as estimated shortly after receiving the estimate. The cleaning was done last fall and since then we have determined that numerous downspouts were missed and had clogged with all of the debris washed out of the gutters. The repairs were never completed. We contacted All American in March of this year to schedule the work and get the list of 184 repairs they had identified. To date, and after numerous attempts to get All American to complete the contract, they have not returned our calls or text messages. We have no choice but to contract another company to come in an perform the repairs. We will update this review with the results of that audit.
Description of Work: We are a 94-unit gated community that hired All American to clean and repair all of the gutters on site.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Ken F.
05/2017
1.0
gutter repair
 + -1 more
They can a briefly looked at the issues and then disappeared and never responded back.
Description of Work: Repairs to the existing gutters
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Cheryl L.
04/2017
4.0
gutter repair
 + -1 more
as far as I know the work was done well, although I cannot get up on the roof to check. They were not as responsive to contacts after I hired them, and even less so later after the work was done. I was concerned that they did not use safety restraints when they were on the roof. If I had known that ahead of time I might have reconsidered my choice. They were knowledgeable and thought of possibilities that I had not considered and other companies had not mentioned. I would hire them again but would first insist on hard copies or PDFs of all documentation. They have two different websites, which is confusing.
Description of Work: install new gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Lance M.
09/2016
2.0
gutter repair
 + -1 more
It didn't. He wass 1 hour late to appointment (his office is only 2-3 blocks from my house). He was supposed to email a quote to me that evening, but a week later I still have not received it.
Description of Work: Rain Gutter repair/replacement.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Haven B.
12/2015
5.0
gutter repair
 + -1 more
The work was done quickly and professionally. We are happy the gutters didn't have to be painted.
Description of Work: This was part of an insurance claim. Because of a hail storm, our rain gutters were damaged and had to be replaced.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel J.
11/2015
5.0
gutter repair
 + -1 more
AAA was professional and did the work quickly.
Description of Work: Installed Gutters on a rental property
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Morgen R.
10/2014
3.0
gutter cleaning, gutter repair
 + 0 more
I purchased an Angie's List Deal, $99 for 100 ft of gutter cleaning. When I purchased the deal, I contacted the company through Angie's List. After not hearing from the company, I called and left a message with the number provided on the receipt. Once again I did not hear from the company so I contacted Angie's list and was given a cell phone number. I was finally able to speak with someone and was told I needed to schedule an appointment for a bid. (This seemed odd since i already paid) I scheduled an appointment for 10:15 am the following week. They did not arrive at the appointment. I called them twice and left a voice message. I waited for over an hour and they did not show up or call. I still have not heard from this company. UPDATE: The service was ultimately performed. The gutters were clean, but debris was left on the ground below the gutters and our house was splattered with mud.
Description of Work: No service was provided because they did not show up or return my phone calls. UPDATE: provider apologized in person for the delay in contacting me. The service was ultimately performed.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$99
Irene W.
10/2014
5.0
gutter repair
 + -1 more
The gutters look really good. The color match was excellent. Steve suggested a plan for the gutter system that made good sense and was a huge improvement over the way our previous gutters directed the water.
Description of Work: Installed complete new gutter system on my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$927
Richard H.
05/2014
5.0
gutter repair
 + -1 more
Excellent. Steve, the owner, was super. Very easy to work with. He alerted me to a problem with the roof that needed to be corrected before putting the gutters up, and was completely willing to adjust his installation around the roofing work. After the roof repairs, I was just getting ready to call him, looked out the window, and saw he had just pulled up to my house to check on me! The roof is fixed, the gutters are up, and they look great.
Description of Work: Installed seamless rain gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from All American Rain Gutter
Thank You [member name removed], Give me A call if you need anything. Steve
Richard P.
02/2014
5.0
gutter repair
 + -1 more
They were professional, fast and I was impressed with their expertise. I highly recommend them. They may cost you a little extra over the competition but they use a heavier gage gutter and the job is done right.
Description of Work: Steve's crew installed new gutter on my Father's home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$740
Response from All American Rain Gutter
Thank you [removed member name]. Steve
Clayton C.
01/2014
5.0
gutter repair
 + -1 more
I have a 3150 SF single level home that has lots of linear feet of gutter. I originally contacted All American for just a cleaning, taking advantage of their promo offer to clean 150 feet of gutter for $110. Final bid came in at $450 for the entire job. After reviewing the bid, I asked them about gutter guards and the cost to install. All American quoted a price of $2150, including the cost of cleaning, to install the Leaf Relief system. This is an Alcoa product with a 10 year warranty. There is a lot of chatter on the web regarding the effectiveness of the Leaf Relief system v. others, and I confess I do not know if there is a definitive answer to the question of which system is better. Simple payback for this application = 4.77, about 5 years. All American cleaned the gutters and installed the system in two days. Work was performed with courtesy and professionalism. In summary, the job was delivered as promised. I am rating All American an "A" for the service portion of the job. As to the Leaf Relief system itself, only time will tell if it performs as expected.
Description of Work: Thoroughly cleaned gutters, installed Leaf Relief guards to disperse gutter debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,150
Thomas G.
12/2013
5.0
gutter cleaning, gutter repair, leaf removal
 + 1 more
Since this was the first time using Angies List I wasn't sure just how the process worked. After filling out the application on-line I contacted Steve At All American Rain Gutter to set up an approximate appointment time as to when He would be available to do the cleanouts. During that process He noticed several of the gutter supports had become loose causing the rain gutters to sag in places. He offered to fix them on the spot as He worked His way down the line. I told Him that if He had the time to please go ahead & that I would be happy to pay Him more than the original charge we had agreed on to do that. Overall i was very happy with the Job he did that day & will ask him to return at His convenience and install gutter covers as well for us. Thank-you Steve Day for a Job Well Done !!! I have tried to submit this review twice already & each time I received a pop-up from your web site that stated "We are sorry, a system error has occurred. We were unable to capture your response. Please try again shortly" The second time it happened I copied & pasted this note on a different e-mail but never did hear back as to if you received it or not ??? Hope this one goes through !!! Sincerely, Thomas Graham @ scampin4ever@yahoo.com
Description of Work: Removed Extra Leaves Still On Roof Top Cleaned Out Rain Gutters Re-installed Some Loose Gutter Clamps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from All American Rain Gutter
Thank you [Member name removed] for your feed back, Give us A call when you want your gutter covers installed. Thanks Steve 208-703-6528
Brett W.
12/2013
5.0
gutter cleaning, gutter repair
 + 0 more
I bought a deal online to get my gutters cleaned out because there was an awesome deal and in the notes I mentioned that I would like a quote to also redo all the gutters just to see what the cost would be. He emailed me the next day and we set up an appointment for the next week. He came out, was right on time and we walked the house and went over everything from cost or repairs needed to what he would do if it were his own house. He was precise and explained everything in undersatndable terms and gave me a quote within 20 minutes. The rate was great, he had the most colors choices to match my house exactly and he was great with recommendations. He was very professional and the best part was that he had an opening the next day and to boot, he has a lifetime warranty on all of his work, so it put me at ease if anything were to go wrong, I know he would fix it.. They took all of the old gutters and hardware down, hauled them away and installed everything while I was at work. The only gripe I would have, which in very minor is that I originally wanted a gutter cleaning so I assumed that all of the leaves and ice chunks that were in the gutters would be hauled away too, but they were just scattered around the lawn in front and in back, which means I had to do some clean up when I got home. Other than that, I would suggest All American Rain Gutter to family and friends as the price was great and everything got done quickly and the final product looked great.
Description of Work: I purchased a gutter clean instant deal from Angie's list, but told him I was thinking about a total replacement, he gave me a bid and we ended up installing them the next day.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$685
Burke J.
11/2013
5.0
gutter repair
 + -1 more
Our 6000 sq. ft. stucco house needed to be re-painted. Upon further inspection we noticed that our gutters and downspouts needed to be replaced as well, they were leaking and separating from the house and taking them off before the painters started would allow the fascia for be painted also. I checked Angie's List and saw two companies that were very highly rated. I called both, the other company could not come out for a few days and Steve w/ All American Gutter, hearing about our dilemma, made arrangements to come out that very day to remove the gutters and downspouts and haul them away, making it much easer for the painters to address the fascia. When the house was completely painted. Steve and his crew came back and installed the new gutters and downspouts, even adding some additional downspouts, where he thought the roof would drain better. After the first big rain Steve came back out to see if everything was draining properly and make sure we were happy. We were SO pleased that we passed his name on to several neighbors and they are using him as well.
Description of Work: Removed and took away our 20 year old downspouts and gutters. Gave us sample decks of colors and sizes to choose from. Installed new downspouts and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from All American Rain Gutter
Thank you [member name removed], It was A pleasure working with you. Don't forget to keep your gutters clean. Also thanks for your refurals
Kelli M R.
07/2013
5.0
gutter repair
 + -1 more
Steve did an excellent job for us! He took the time necessary to go over all of our issues and explain his process. He was very thorough and we are very happy with the quality. We had some problems with flooding in our basement because of the gutters. Steve was great helping us figure out exactly what needed to be done to correct the issues. He also knew the guy we hired to paint the house, Nick Palmer with Natural Born Painters & Remodeling. They were able to coordinated with each other to ensure everything was finished in a timely manner. Throughout this process, Steve was responsive by checking with me about how the painting was going. We will definitely use Natural Born Painters & Remodeling in the future!!
Description of Work: Steve and his crew removed the old gutters and put up new gutters around our house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$626.5
Heather W.
05/2013
5.0
gutter repair
 + -1 more
I had really good success with them. They were wonderful. They were professional, on time and the price was good. They were good with color selection.
Description of Work: I used All American Rain Gutter to replace the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from All American Rain Gutter
Thank You For the bissness
Jason M.
04/2013
4.0
gutter repair
 + -1 more
We had a leak and they came back to repair it so it was good.
Description of Work: I used All American Rain Gutter to install a 30-ft rain gutter.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Cathie L.
03/2013
5.0
gutter cleaning, gutter repair
 + 0 more
Excellent! Very professional, honest and the price was $700 to $1500. Lower than the other 3 estimated I had received from other companys.
Description of Work: Rain gutters cleaned, realigned, caulked, repaired and added leaf guards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$870
Response from All American Rain Gutter
Thank You
LaDessa F.
12/2012
5.0
gutter repair
 + -1 more
Recommended by painter and read others' reviews on Angie's list. Were prompt in giving bid. Weather and holidays caused a couple of minor delays. Very professional and have had no problems so far wiith the quality of the work.
Description of Work: Installed new rain gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$450
Response from All American Rain Gutter
Thank You
Jonathan W.
12/2012
5.0
gutter repair
 + -1 more
went very well. Fast and as per the agreement.
Description of Work: we had gutters and downspouts attached around entire house. He provided a good match for paint color. Work done quickly and with care.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutters,
Gutter Cleaning,
Drain Pipe Installation,
Roofing,
Leaf Removal,
Roof Cleaning,
Roof Ice/Snow Removal
FAQ
All American Rain Gutter is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
All American Rain Gutter accepts the following forms of payment: Check,MasterCard,Visa
Yes, All American Rain Gutter offers free project estimates.
No, All American Rain Gutter does not offer eco-friendly accreditations.
No, All American Rain Gutter does not offer a senior discount.
No, All American Rain Gutter does not offer emergency services.
Yes, All American Rain Gutter offers warranties.
All American Rain Gutter offers the following services: Gutter & Downspouts.