This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Were dedicated to providing our clients with the very best service, installation and repair to meet your plumbing needs. We specialize in pumps and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients and guarantee your satisfaction.
They did a great job. Very professional. Explained what they were doing. Had to replace some wiring too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sylvia L.
07/2023
5.0
They were very quick
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$255
Alan S.
05/2023
5.0
These guys were great. They came the same day we called and even called again to let me know they were on their way. They got my irrigation well and pump up and running again within a couple hours. So happy with their service and will use them again for sure.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Steve and Dora D.
04/2022
5.0
We're in an area where the wells are going dry. Another company had drilled a new well for us but were had not yet put in the new pump. We had no water from our old well on a Friday afternoon, the drilling company could not get here until next week. This company called us back immediately upon contacting Angi. He had a crew here in about an hour and they took care of us. Super great crew, kowledgeable, and they had everything they needed to install a well pump right on their truck and we had water again, whew!! It looks like we also saved a couple thousand dollars having Custom Pump do this work compared to the bid we had from the well drillers. We can't recommend this company more highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert B.
10/2021
5.0
we had no water all summer..no one could even come to diagnose the problem...hours after the call back...we had water!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,430
Bruce C.
09/2021
1.5
The owner did not follow the standard procedure for disinfecting a well. Hence, his services were worthless!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
1.5
$350
LEIAN H.
09/2021
5.0
Very nice and knowledgeable men
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Todd W.
07/2021
5.0
They called me shortly after visiting Home adviser on line. We talked at 7:20am and they had ateam out to my house by 8:20am. Very professional. Diagnosed the problems we had with our well and I had water by 1:30pm. I highly recommend the excellent company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,300
Kevin D.
09/2020
5.0
Matt was very timely with all communication. Told me the worst case scenario so I could be prepared. Explained most likely scenario. Matt and his employees were very professional, knowledgeable and honest. I would definitely trust them to work on my well without me being there. Very trustworthy. Would definitely use their services again and recommend to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert B.
05/2020
5.0
these guys were very good at what they did. Our pump went out and we were without water. They came in and replaced the existing jet pump with a submersible and had it done in under 3 hours even though the pump was located in the house, I will be hiring these folks again for another pump job I have
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,800
Michael B.
12/2019
5.0
I was amazed. Matt was quick to respond to our outage of water. As we talked on the phone he asked pertinent questions that soon helped me realize his knowledge and thoroughness. He was so good that he walked me through some check points and diagnosed my problem over the phone. He told me exactly what to do and the problem which was electrical was quickly fixed. My well was up and running within minutes of his directions. Super great job from a true pro.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nancy S.
09/2019
0.5
[no comments provided]
Rating Category
Rating out of 5
quality
3.0
value
0.5
responsiveness
0.5
Shawn S.
07/2019
5.0
We were really pleased both with friendly and receptive customer service and the quality and speed of the work. Matt worked to get us the right pump for our situation, both need and cost wise. We recommend this company as a trustworthy and professional outfit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Becky P.
07/2019
5.0
They did great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rich S.
07/2019
5.0
Great service and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles S.
05/2019
5.0
He showed up exactly when he said he would. Was very professional, nice and knowledgeable. I would highly recommend them for any well pump needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard K.
04/2019
5.0
Quick to respond. Professional and polite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
Sandy F.
02/2019
0.5
Contacted business last Thursday. Was told that they would perform all tests on Friday and I would have all results on Monday. When I asked him if he was able to get into the home on Sunday, he responded that something else came up and he would get to it Monday. They did collect on Monday and I was then told I would have results Tuesday night. Received nothing. Contacted him Wednesday, received lab tests but no water flow tests. Requested it again and received a generic email. Asked for an invoice on letterhead. Said I would have it Wed. Night. Currently out of contract on the sale of my home because of him. The last thing I needed to get the inspection contingency lifted. Left a voicemail and sent a text this morning. Still no response...never. ever. Again would we use him on our multiple home flips per year. NEVER!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Darrell R.
02/2019
5.0
Did a good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kelly C.
12/2018
3.5
Things went smoothly. Did not have any unusual problems to address.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
well
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Custom Pump Services, LLC accepts the following forms of payment: CreditCard