Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
NillaWood Construction
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,
About us
Additional DBA: nillawood construction
Business highlights
18 years of experience
Services we offer
General contractor, home builder, remodels with extensive irrigation experience as well
Accepted Payment Methods
- CreditCard
Reviews
3.04 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 50% |
Showing 1-4 of 4 reviews
Teresa R.
Jul 2013
My remodel included every facet building a home would require from concrete work in the foundation where dirt floors once lay to the electrical and plumbing work needed for the additional three rooms I added to my home. As far as how the entire job went? Very smoothly, from start to finish. Mr. Kloos went the extra mile for me on this job, he assisted me in acquiring the necessary permits to remodel at the beginning, and was there every step of the way from permits to picking carpeting to paints. Another plus was he did not charge any mark-ups for any of our flooring, appliances, or special ordered tile. We got his contractors price from day one with a smile to boot!
Since we occupied the home during the remodel, we were worried about having alot of strangers in and out of our home since sub-contractors would be hired as well by Mr. Kloos. We were happily surprised with his selection of subs, their professional appearance, and most important, the professionalism they displayed while completing their jobs. They were brought in like clockwork, at the perfect time, and we never noticed them as they worked. I noticed Mr. Kloos had a great working relationship with each of his subs, and in talking with them I was told they have worked with Mr. Kloos several times in the past on jobs and find him to be honest and fair in their dealings with him. Payment for services always on time was mentioned by each sub contractor I visited with during their work on my home.
Another plus was Mr. Kloos was almost always on the job site. Regardless if he had work to do at that moment or helping a sub with his job, he made a point to run his crews as a working contractor side by side with every worker who worked on our home. I could always reach him regardless of the time, day or night to discuss anything I needed to share with him. Last, his custom work in making my cabinets was terrific, he hand made from start to finish, raw wood to detailed stained cabinets at a fair price as well. The tile work on our floors and counters was probably the best work I've ever seen done. Mr. Kloos worked side by side with an employee of his laying the tile. His talents far exceed any advertisements I've read or any recommendations I got when given his name as a possible contractor for my remodel. How did it go? Excellent from start to finish!! I would recommend Mr. Kloos and his company, NillaWood Construction, for any job within his expertise. He definitely spoiled myself and family while doing our remodel, I would recommend him 100% to all in need of his services!! John, Coeur d'Alene, Idaho
Since we occupied the home during the remodel, we were worried about having alot of strangers in and out of our home since sub-contractors would be hired as well by Mr. Kloos. We were happily surprised with his selection of subs, their professional appearance, and most important, the professionalism they displayed while completing their jobs. They were brought in like clockwork, at the perfect time, and we never noticed them as they worked. I noticed Mr. Kloos had a great working relationship with each of his subs, and in talking with them I was told they have worked with Mr. Kloos several times in the past on jobs and find him to be honest and fair in their dealings with him. Payment for services always on time was mentioned by each sub contractor I visited with during their work on my home.
Another plus was Mr. Kloos was almost always on the job site. Regardless if he had work to do at that moment or helping a sub with his job, he made a point to run his crews as a working contractor side by side with every worker who worked on our home. I could always reach him regardless of the time, day or night to discuss anything I needed to share with him. Last, his custom work in making my cabinets was terrific, he hand made from start to finish, raw wood to detailed stained cabinets at a fair price as well. The tile work on our floors and counters was probably the best work I've ever seen done. Mr. Kloos worked side by side with an employee of his laying the tile. His talents far exceed any advertisements I've read or any recommendations I got when given his name as a possible contractor for my remodel. How did it go? Excellent from start to finish!! I would recommend Mr. Kloos and his company, NillaWood Construction, for any job within his expertise. He definitely spoiled myself and family while doing our remodel, I would recommend him 100% to all in need of his services!! John, Coeur d'Alene, Idaho
Brandon V.
Jul 2013
This was the most horrible business experience I have ever been in. He gave me a quote of $21,000 to be paid in three parts for the addition and roofing job. I have paid out to him well over $21,000 and all I got was a new roof, the carport demo, hung and ran a gas line for the hot water heater and windows installed in the main part of the home. When it came to poring the foundation I gave him an additional $4000. He claimed he forgot about the cement work in the bid and never saw him again. He had the cement and foundation people come to my home and put in the stem wall, but never paid the sub contractors. The cement work ended up costing me $6,000 + the $3400 of mine which is still unaccounted for. I would never recommend him to any one.
- He never completed the structure.
Some of his workers stole electronic devices from my home
Most of his sub's were on drugs
He stole $3400 from me
Was paid in full to install a thankless hot water heater, but only completed half the job
JOSHUA T.
Feb 2013
unknown
Fred H.
Jan 2013
(. Hired Dustin Kloos to update our kitchen, smaller bathroom, and change a
photo darkroom into a 3rd bedroom (enlarged). Part way through this
work we also hired him (and gave a $2600 advance on another bathroom) he
stopped showing up. He didn't finish the work he was hired to do and it
cost us an extra $2000 to have someone else come in to finish that
work. He just skipped on the work that we had advanced him money to set
up. Eventually took him to small claims which went in our favor. He
refuses to pay and there's not much we can do since small claims don't
actually force much of anything to happen. Google his name before you
think about hiring....wish we had. He has been in small claims before,
he doesn't seem to pay his debts. Towards the end of the time he was
with us we discovered he was also drinking on the job.....if we had only
known
----------------------------------------------------
My response to his (NillaWood/Dustin) response.
------------------------------
And now he states I am lying with his response. We were going to let things just sit as they are, not going to get our money back from him anyway. After we told him we were going through with the small claims....he states that we will never get any more of our money back. (see first bold below, I have adjusted both of our email addresses only)
Date: Sat, 7 Jul 2012 08:36:14 -0700
Subject: RE: Money.
From: [email protected]
To: [email protected]
I'm
sending you a copy so you know why you will NEVER see another dime from
me. You handled this well. Great choice shmuck. I warned you. Now
you know what's going on for sure. Your decision not mine. You can
trust me there. I promise. Any more issues with you and I will dig
up my records of change orders and you will be billed for every change
order made. No wonder you guys have no friends and your kids don't talk
to you. (we do have friends...not hundreds....and our kids do talk to us)
----------
On Jul 6, 2012 9:49 PM, "Fred Hicks" <@hotmail.com> wrote:
OK. Didn't think you would show up for court....again.
Why on earth would you want to send me a copy of your bankruptcy papers? You have already proven you are not honest.
Why (if we were in the wrong over the small claims) did he not show up to prove that we were wrong? That's what I would have done. After calling Angies List again today, they state that the review is fine......and were even more sure of it when I brought the small claims to their attention. I was going to add a lot more of the emails that we have going back over a year.....but thought I would just leave things with this comment. "Google his name...Dustin Kloos....you may see things like......"
Records September 3, 2011 - Coeur d'Alene Press: Public Recordswww.cdapress.com/.../article_b65b7b8d-8610-5e5e-a2af-aeaaf01b82...Sep 3, 2011 ? Dustin C. Kloos, 32, Dalton Gardens: 90 days in jail with 70 days suspended, work release, $109.99 in fines and two years probation for petit ..
This will be it for us....just wanted our review to be up on the site for others to see.
Fred Hicks
(retired school teacher)
photo darkroom into a 3rd bedroom (enlarged). Part way through this
work we also hired him (and gave a $2600 advance on another bathroom) he
stopped showing up. He didn't finish the work he was hired to do and it
cost us an extra $2000 to have someone else come in to finish that
work. He just skipped on the work that we had advanced him money to set
up. Eventually took him to small claims which went in our favor. He
refuses to pay and there's not much we can do since small claims don't
actually force much of anything to happen. Google his name before you
think about hiring....wish we had. He has been in small claims before,
he doesn't seem to pay his debts. Towards the end of the time he was
with us we discovered he was also drinking on the job.....if we had only
known
----------------------------------------------------
My response to his (NillaWood/Dustin) response.
------------------------------
And now he states I am lying with his response. We were going to let things just sit as they are, not going to get our money back from him anyway. After we told him we were going through with the small claims....he states that we will never get any more of our money back. (see first bold below, I have adjusted both of our email addresses only)
Date: Sat, 7 Jul 2012 08:36:14 -0700
Subject: RE: Money.
From: [email protected]
To: [email protected]
I'm
sending you a copy so you know why you will NEVER see another dime from
me. You handled this well. Great choice shmuck. I warned you. Now
you know what's going on for sure. Your decision not mine. You can
trust me there. I promise. Any more issues with you and I will dig
up my records of change orders and you will be billed for every change
order made. No wonder you guys have no friends and your kids don't talk
to you. (we do have friends...not hundreds....and our kids do talk to us)
----------
On Jul 6, 2012 9:49 PM, "Fred Hicks" <@hotmail.com> wrote:
OK. Didn't think you would show up for court....again.
Why on earth would you want to send me a copy of your bankruptcy papers? You have already proven you are not honest.
Why (if we were in the wrong over the small claims) did he not show up to prove that we were wrong? That's what I would have done. After calling Angies List again today, they state that the review is fine......and were even more sure of it when I brought the small claims to their attention. I was going to add a lot more of the emails that we have going back over a year.....but thought I would just leave things with this comment. "Google his name...Dustin Kloos....you may see things like......"
Records September 3, 2011 - Coeur d'Alene Press: Public Recordswww.cdapress.com/.../article_b65b7b8d-8610-5e5e-a2af-aeaaf01b82...Sep 3, 2011 ? Dustin C. Kloos, 32, Dalton Gardens: 90 days in jail with 70 days suspended, work release, $109.99 in fines and two years probation for petit ..
This will be it for us....just wanted our review to be up on the site for others to see.
Fred Hicks
(retired school teacher)
Response from NillaWood Construction
"This review is absolutely ridiculous... These people are abusing this site and telling lies. I was in contract as a sub contractor to do the work outlined above for the members. 2/3 into the job the company that was the general began to stop supplying all the necessary money needed for both materials and also to pay their laborer... I decided that it would be best to finish what was being worked on and push any small un done work into a new separate contract between the clients and I... The clients agreed and thus put a deposit down. That deposit was quickly spent on a large bath tub unit, valve w/trim kit & vanity... A portion of the money also went pay the laborer there helping me me for past unpaid hours...At this time I was also into this job over $500 of my own personal money. I was driving 3 hours a day spending almost $30 a day in gas. The job fell apart toward that last 5% and I asked the clients to be patient as I work out my schedule and the financial situation between me and the general contractor. They were understanding and ok with the delays for a short while. They soon grew impatient and ridiculously hard to deal with. It's during these hard times that brings out the ugly in people...emails and threats and impatient followed for awhile...He conveniently left out the part about me giving them $500. I did my best to keep things fair and just but the client made it very hard. Constant harassing emails with personal insults... The part about me drinking on the job is absolutely ridiculous and untrue. The whole incident happened over a year ago and they are just now posting this stuff. He emailed me today just to tell me that he posted a few more comments.. It's a game to him... To men this is my life and how I support my beautiful wife a 4 boys. I am an Idaho native and have been in cda for over 15 years... I have been in business for myself now for over 3 years and I have never had an issue like this. I have had regular repeat business and refer all for awhile now.... I haven't had to advertise for over 6 months now.. It's dead of winter and I'm so busy I'm looking to hire more help. I take full responsibility for the outcome of this project but there was nothing I could have done as soon as these people became to ignorant to talk to. The money that they sued me for was spent on materials for their job and un paid labor for their job. It's not like I took the money and ran. I would never do that. If I did I wouldn't still be in business.. It's ridiculous to even think of doing something like that. I have offered to give them the materials that I purchased with the deposit but they refused for some odd reason. I have had over 12k in deposits alone made in the last 4 months and have had excellent end results on every job... Most of these recent jobs are posted on my Facebook page where you can see pics. I contacted the angie's list fraud department about these lies here. All I can do while they investigate is post this response and have my happy clients get on here and Post a review as well. I have been in touch with a few and there will be some more reviews soon. And hopefully this ridiculous review will be removed too. If you have any questions further or you want some positive reviews please check back here soon or contact me through my NillaWood Facebook page. As for the comment on paying my debts and small claims court. I have some old debt that has been around for a long time... I have student loans, and LOTS of medical debt. I've been in small claims a few times.. Once about 10 years ago with a landlord when I had roommates and the carpets had to be replaced. We had to break our lease early too. Other than that it's just a debt collection company.. All my debt is very very old. I don't have anything to hide. I apologize for these people's irresponsible posting. Please look for more positive reviews and the removal of this review."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
NillaWood Construction is currently rated 3.0 overall out of 5.
NillaWood Construction accepts the following forms of payment: CreditCard
No, NillaWood Construction does not offer free project estimates.
No, NillaWood Construction does not offer eco-friendly accreditations.
No, NillaWood Construction does not offer a senior discount.
No, NillaWood Construction does not offer emergency services.
No, NillaWood Construction does not offer warranties.