Went fine if not quickly. Older house, and some fitting and filing had to be done to make everything happy in its place. John's a very interesting guy and with a 30+ year history in the business, he's run into and worked with lots of interesting folks along the way. Very professional but also quite sociable. Just moved here a year or so ago. Our gain, their loss!
Description of Work: He was able to come the same day I called. He installed two deadbolts and changed out one doorhandle. Keyed two doors to the same key. Had to go to HD to get a deadbolt. Job got more involved as he went along, his price was incredibly reasonable considering the time he spent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$81
Response from John the Locksmith
Member, Thank you for your valuable input. I appreciate your business!
Don C V.
12/2011
5.0
locksmith
 + -1 more
Mr. Reed arrived on schedule and did his job quickly and efficiently. He was very pleasant and we had a very nice conservation.
Description of Work: I had a storage room door that I could not get it unlocked. He unlocked the door and then keyed the storage room door and back door o the house the same for me. That enabled me to eliminate a key from my key chain. He also key the front door and patio door the same for me and that eliminated another key. his was all done and the price did not change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
CAROL C.
05/2011
5.0
locksmith
 + -1 more
John's work was very thorough and efficient. He also seems to like his work, which made the visit very pleasant. He made doubly sure that I was satisfied with everything and understood all he did. I thought his price was very reasonable, which included lots of keys. There was no pressure to do any other work, and the work areas were left clean. John is everything a locksmith should be and I would certainly call him for any future work.
Description of Work: I called, made the appointment at my convenience, and John Reed came on time. He quickly assessed the work I wanted done, gave me options, and explained what he would do. He rekeyed the locks and deadbolts on two doors, and replaced a bad lock on a third door. He made as many keys as I wanted that were the same for all doors, and he cleaned and lubricated all locks as necessary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124.5
Shelly T.
04/2010
5.0
locksmith
 + -1 more
He was very professional. On time and got right to work. Quality workmanship.
Description of Work: Changed locks and added deadbolts
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
fred M.
04/2010
5.0
locksmith
 + -1 more
John Reed arrived on time was very professional and in a short time (several hours) had ONE key that worked all 8 locks.Fantastic! .Highly recommend his service.
Description of Work: We lost all the keys to the house and each lock was different and had a different key.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$173
Jeff N.
03/2010
5.0
locksmith
 + -1 more
Great job. This guy works hard. He showed up on time and went right to work, set up the whole house as we wanted it. Fair price.
Description of Work: Rolled all the locks on our new house, did some extra keying.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Frank Y.
12/2009
5.0
locksmith
 + -1 more
We were in Marietta preparing our new house for occupancy. Our first call to John was to come and repair a broken door knob and lock. He came promptly and made the repairs swiftly and easily, charging us only the basic service charge. A week or so later, we called John back to change the locks on all the exterior doors. Again, he came at the appointed time, worked hard, did a nice job, made plenty of keys for us, and gave us special instructions on how to use the locks to our best advantage, He was very personable and friendly. I would endorse his service most strongly. His charge was very reasonable for the work done.
Description of Work: Repaired a broken lock on first visit. A few days later John replaced the existing locks and door knobs with double deadbolt locks on all exterior doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
JEANNINE C.
01/2009
5.0
locksmith
 + -1 more
Excellent! He came in, assessed the situation, did the hardware swap out, rekeyed the locks, tested everything, cleaned up, and left. Very quick, very efficient, very friendly, and did some extra work making sure the strikeplates were adjusted properly so the doors close tightly, but not too tight (so as to put excess pressure on the deadbolt).
Description of Work: Replaced two handles/deadbolts on outside doors and repaired a third door deadbolt. He also rekeyed the doors so we have one key for all locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
mary A.
10/2008
5.0
locksmith
 + -1 more
Very professional - excellent work.
Description of Work: Changed out locks for me on 4 doors. This included deadbolt lock changes too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lynne F.
09/2008
5.0
locksmith
 + -1 more
Overall it was an extremely positive experience and I would definitely recommend his services to anyone and everyone. This service was extremely important to me, as it was work that needed to be performed on my daughter's residence and for security reasons needed to be done immediately. I greatly appreciated him coming the same day that I called without any extra charge.
Description of Work: Re-keyed locks, replaced broken locks, drilled new deadbolt locks for me and fixed ones that were stuck and useless. All this work was performed professionally and even though our time to meet was scheduled between 5:30 and 6:00 p.m. the same day that I called him, he actually arrived right at 5:30 and waited for me to get there about 10 minutes later. Usually if I'm not right on time with a service provider, they leave and I am left to reschedule. I greatly appreciated him accommodating my schedule and working with me. He went above and beyond even what I asked him to do and the estimate that he gave me over the phone was exactly what he charged me for the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$166
Alison E.
08/2008
5.0
locksmith
 + -1 more
The estimate was correct, he came at the time agreed upon, completed all work quickly and professionally--all work completed well.
Description of Work: Changed locks front and back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
ANN L.
07/2008
5.0
locksmith
 + -1 more
He was on time and worked quickly to get the job done (informing us that it was a good decision - apparently the last owners had left the master locks on so multiple contractors, etc would have a key from when the house was built).
Description of Work: Changed all locks on our new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
DIANE D.
04/2008
5.0
locksmith
 + -1 more
I called John on a Friday and he arrived ahead of time to the appointment on Monday. He went to the home improvement store and purchased the required hardware, which accounted for more than 2/3 of the total cost. He made sure that he matched the hardware he was replacing, and he provided me with the home improvement store's receipt for my records. He re-keyed 2 exterior doors on my new office condo, and changed out the hardware on 6 interior office doors so that they were lockable. He provided 4 master keys and several additional keys to each office for renters. This is the second time I have hired John. He always does a great job!
Description of Work: John re-keyed 2 exterior doors, and changed out the hardware on 6 interior office doors so that they were lockable. He provided 4 master keys and several additional keys to each office for renters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$520
ERIN B.
02/2008
5.0
locksmith
 + -1 more
Didn't use them, because of dealer regulations, but got info from them on how to solve my problem. Very helpful!
Description of Work: Asked if they could make a key for a truck (we lost the only one we had). They explained I had to go to a dealer with the VIN # to get one made. Friendly and very helpful, even after they realized they wouldn't be making any money off me. Will definitely call them for any other locksmith needs I have in the future.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
SHARON M.
01/2008
5.0
locksmith
 + -1 more
I needed the locks changed on 3 exterior doors and 1 door located between the garage and the basement for a rental property. I preferred to have one key for all 4 doors, if possible, even on the interior door. John was able to fix the lock on the interior door to make that happen. In fact, he had to obtain a different part and returned to finish it on the following day. John was very prompt, early even, and such a pleasant person. We were able to schedule a time during the busy holidays when I would be in town. I was extremely pleased with the work and the price!
Description of Work: John changed the locks on 3 exterior doors and 1 interior door utilizing 1 key for all 4 doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Jim O.
09/2007
5.0
locksmith
 + -1 more
Marry was incredibly helpful! She took her time to explain the different methods of re-keying or replacing locks. They came out and took care of everything and more. Very efficient.
Description of Work: Re-keyed all doors in our new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
BRIAN L.
09/2007
5.0
locksmith
 + -1 more
They came immediately. I got the companies name and number from Angie's List. They did a great job at a fair price. There were no surprises that came up and the job was done in a timely manner.
Description of Work: They re-keyed the entry door to my home. The job took 30 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
DIANE D.
09/2007
5.0
locksmith
 + -1 more
John arrived to re-key the locks on the same day that I placed the request. He was punctual, very polite and neat. He removed his shoes before entering the house. John recommended that one of the doorknobs/locks be replaced due to wear and age. He offered to come back the next day to replace those parts for only the cost of hardware. I am very happy with the work and feel that he went above and beyond what most locksmiths would do. I will definitely call him the next time I need a locksmith.
Description of Work: Re-keyed locks on three doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
KATHY O.
08/2007
1.0
locksmith
 + -1 more
John hung up on me on two different occasions when I was trying to describe what I needed and determine his prices.
Description of Work: I called for an estimate on having several locks in my house replaced.
Rating Category
Rating out of 5
professionalism
1.0
Response from John the Locksmith
REED LOCKSMITH SERVICE HAS RECEIVED THE ANGIE'S LIST AWARD FOR OUTSTANDING SERVICE. IT'S POSSIBLE THAT THE COMMUNICATION PROBLEMS WERE DUE TO WIRELESS PHONES OR A VARIETY OF OTHER POSSIBILITIES. TYPICALLY, JOHN DOES NOT TAKE THE CALLS. THE DISPATCHER TAKES INCOMING CALLS AND GATHERS INFORMATION TO PROVIDE A QUOTE.
ALICIA E.
08/2007
5.0
locksmith
 + -1 more
He arrived on time and was very professional and courteous. I would use this business again.
Description of Work: Rekey all locks. Replace some locks. Install motion detector.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lawrence N.
07/2007
5.0
locksmith
 + -1 more
John provided superb service. Arriving five minutes earlier than agreed and examining all locks and suggesting re-keying or in one case lock replacement. All work was performed in an efficient manner.
Description of Work: John re-keyed all locks and provided new keys. He was able to re-tool the locks resulting in one key for locks to all doors on the main floor. He then re-tooled the basement and garage entry for another key. I now have two keys for the house. We are moving in within a few days and the previous owner presented us with eight keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
ELLEN R.
03/2007
5.0
locksmith
 + -1 more
I called that day & was given an estimate over the phone. Mr. Reed came out to do the work within 2 hours! He was extremely courteous & kind, & definitely knew what he was doing. The work was done quickly & exactly as I requested. I'm glad Angie's List was there for me.
Description of Work: Change 2 locks on door to outside & added 2 locks on cabinet doors where liquor is kept (just being safe with teenagers around).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Malik S.
12/2006
5.0
locksmith
 + -1 more
Punctual, professional, excellent work, came on a Saturday and returned on Sunday to install new hardware for the front door at no cost for the hardware or work.
Description of Work: Changed all the locks in the house and installed new deadbolts and front door knob.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
TOM B.
10/2006
5.0
locksmith
 + -1 more
Very professional, courteous, thorough, took his time to complete work without rushing to next job.
Description of Work: Replaced all exterior locks and re-keyed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
CONNIE H.
10/2006
5.0
locksmith
 + -1 more
Very prompt, courteous and professional service from initial contact to completion of job. Both John and his wife could not have been nicer. John showed up promptly to do the job, and was very helpful and informative. He did what I asked him to do, and for a reasonable price. Very pleased with the work performed.
Description of Work: Had all of my household locks re-keyed, and one deadbolt installed.
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Service Categories
Locksmiths,
Handyman Services
FAQ
John the Locksmith is currently rated 5 overall out of 5.
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
John the Locksmith accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, John the Locksmith does not offer free project estimates.
No, John the Locksmith does not offer eco-friendly accreditations.
No, John the Locksmith does not offer a senior discount.
No, John the Locksmith does not offer emergency services.
Yes, John the Locksmith offers warranties.
John the Locksmith offers the following services: Deadbolts installed, locks rekeyed, locked out, lost key replaced, window locks. Auto foreign & american, lockouts, keys, remade, transponder keys, gm vats, replacement remotes & motorcycles.