Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Heaven's Best Carpet Cleaning

Carpet Cleaning, Ceramic Tile, Oriental Rug Cleaning,

About us

Heaven's Best of Coeur d'Alene, ID offers Carpet, cleaning and Air Duct cleaning, Upholstery, Leather, Tile and Grout and Wood Floor cleaning. We service all of Kootenai County and portions of Booner County. Carpets typically are dry in 1 Hour. Your home or business will be cleaner and the air healthier once Heaven's Best has been allowed to take care of your needs.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery Cleaning, Leather Cleaning, Tile and Grout Cleaning, Area Rug Cleaning, Wood Floor Cleaning and Polishing, Carpet Repair and Stretching, Stain and Odor Removal, Oriental Rug Cleaning, Motor Home and RV Cleaning, Boat and Airplane Cleaning

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-14 of 14 reviews

David P.
08/2017
5.0
carpet cleaners
  + -1 more
Jeff did a great job!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark T.
06/2017
5.0
carpet cleaners
  + -1 more
They did a great job. They were easy to work. I thought it was a little expensive.
Description of Work: They did carpet cleaning and re-stretched the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Mark T.
06/2017
5.0
carpet cleaners
  + -1 more
They were great and easy to work with.
Description of Work: They did carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

McKenzie S.
10/2016
5.0
carpet cleaners, ceramic tile, air duct cleaning
  + 1 more
Jeff was friendly and showed up on time to clean our carpets and air ducts before our new baby was born, while he was here he mentioned the dryer vent which we had as well, I am so thankful he did the work. Our dryer vent was so full and he found our heating system book along with dog hair in our air ducts. Everything is clean and ready for our sweet baby to come!
Description of Work: Cleaned our carpets, duct work and dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Heaven's Best Carpet Cleaning
[Member Name Removed], Thank you very much for the review and your business. Please let your friends an family know about our business.

Jerry K.
03/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Stretched a living room carpet work was complete and it was satisfactory and cleaned two rooms of carpet I would have preferred to have the carpet cleaned by a steam method. He used a carpet cleaner and agitation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Madeline S.
12/2014
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: I phoned for service twice, they never got back to me. Therefore I |wouldn't recommend them. I don't care how busy a business is, if they |can't even respond to a phone message for service, then they aren't |worth the time to contact again.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Heaven's Best Carpet Cleaning
Dear [Member Name Removed], I cannot imagine how frustrating this was for you. I work very hard to take care of my customers. It is possible I never got the message, but I am very sorry I did not get back in touch with you. If there's anything I can do to make it right, please give me the opportunity to do so. Sincerely, Jeff Hill

Vic P.
06/2014
5.0
carpet cleaners
  + -1 more
We gave Jeff an overall grade of "A". He arrived on time,, was prepared to do the work that was required. He completed the work in roughly 3 hours. The carpet was heavily stained from server years without a thorough cleaning. It looks almost new now that it is dry. We would recommend Heaven's Best Carpet Cleaning to anyone who is looking for quality work, professionally done.
Description of Work: Cleaned the lower carpet areas of our home that included the living room and the master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

Response from Heaven's Best Carpet Cleaning
(removed member name) and (removed member name) are the best customers ever. This is my second visit to their beautiful Lake Coeur d Alene home. Thanks for remembering me and for the great review. I look forward to seeing you the next time you need my services. Jeff

Bonnie V.
06/2014
5.0
carpet cleaners
  + -1 more
He came right on time and completed the job in only an hour. I am completely satisfied.
Description of Work: cleaned my carpet and it looks and smells great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Gregory W.
03/2014
5.0
carpet cleaners
  + -1 more
We contacted the provider on March 10 and purchased their $99 deal for three rooms of carpet cleaning. The provider contacted us the same day to tell us that they only served customers in Idaho. We replied on March 10 that we would like a refund. They responded on the same day saying that this was the first time that they had sold anything from Angie's List; that they would find out how to get a refund. I didn't hear anything from them by Monday March 17, so I sent them a message inquiring on whether any progress had been made securing a refund. Their response was that they had checked with Angie's List last week. They said that I should have had a refund by now. They also offered to follow up with Angie's List in a day or two, which would have been Tuesday or Wednesday this week. I replied on the 17th thanking them for checking and that I would notify them if I got a refund in the meantime. Even though they couldn't do the work requested, they demonstrated good customer service in getting me a refund.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Heaven's Best Carpet Cleaning
Hi [member name removed], Thank you for your review. I work hard to take care of my customers, even when I cannot provide the services requested. Since your excellent follow through and assistance I have been working with Angie's List to have the areas I service correctly displayed. If I can be of service to any of your North Idaho friends, please let me know. Thanks again. Jeff Hill

ERIN M.
03/2014
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
The owner, Jeff, was awesome!! I was in need of cleaning services after a major remodel. The house had been horribly dusty for a couple of months. Heaven?s Best was the third business I called because the first two never called me back! I phoned Jeff after hours in the evening and he actually answered the phone. That immediately impressed me. I wanted to get scheduled quickly and Jeff delivered. He arrived promptly on time and went straight to work and didn?t stop for 6-1/2 hours! He was very personable, professional and he took the time to do the job right. I?m so glad I found him. He?s my guy for cleaning now. I was very impressed. My place looked absolutely awesome when he was done. Then, a few days went by and I received a Thank You card in the mail from Jeff, thanking me for my business. I couldn?t believe it! Who does that? Try him out. You?ll be very happy you did.
Description of Work: Cleaned wall-to-wall carpets on a staircase, in a hallway and in three bedrooms. Also cleaned a large wool area rug and runner, and the upholstery for a couch, large chair and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Heaven's Best Carpet Cleaning
[remove member name], I am so glad to have you as a new customer. It is quite a treat to receive such an incredible review. I cannot imagine not doing a good job for any one. I love your home...it reminded me of the way things used to be when I was growing up in Pennsylvania. The beautiful craftsmanship and strength of the home's construction. I look forward to cleaning for you again. Please let your friends know if they need work done. I hope you had a great St. Patrick's day party. Jeff

Teresa K.
01/2014
5.0
carpet cleaners
  + -1 more
Jeff was friendly, punctual and very professional. He did a great job getting the stains and odor out of our carpet (we have 3 dogs). We were very impressed with the job he did. I've also been impressed by his professionalism and flexibility. I've scheduled with Jeff to stretch and clean carpet and had to cancel twice recently. He's been understanding and flexible about making things work for me. Great guy, great company. Highly recommend!
Description of Work: Jeff pulled up carpet that had been soiled by pets, applied an enzyme odor removing product to subfloor and carpet, removed and replaced pad and put carpet back in place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Heaven's Best Carpet Cleaning
Thanks again [Member Name Removed], I am happy to be of service any time you need my help. Jeff

Peter L.
10/2013
5.0
carpet cleaners
  + -1 more
very good
Description of Work: cleaned carpet , job and price verygreat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Heaven's Best Carpet Cleaning
Dear[removed member name], Thank you for trusting your carpet cleaning to Heaven's Best. My goal is always 100% customer satisfaction, so I am happy to see you were pleased. Using non-toxic solutions that are effective is a true science and we take pride in the fact that we have been able to get the job done and make the environment safe. Please let me know if i can help you or your friends with carpet, upholstery or any other type of floor cleaning. Jeff Hill

Frederick S.
03/2013
5.0
carpet cleaners
  + -1 more
Jeff was very prompt...even arrived early. He took his time in cleaning the carpets and was quite thorough, meticulous, and courteous. I appreciated that the cleaning solution was natural and non-toxic and that the carpets dried quickly. We were very satisfied with Heaven's Best, and would use them again.
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Heaven's Best Carpet Cleaning
(Member's name removed), I am pleased to hear that your experience was a positive one! I hope to be of service again. Please feel free to tell all your new friends. Congratulations on your beautiful home! Jeff Hill

Elizabeth H.
02/2013
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
I called Jeff Hill from Heaven's Best at the last minute and yet he was able to get out within a couple of days. Jeff is not the type of business owner that doesjust enough to get by. He went way beyond my expectations, my carpet looks and feels like new and the tile in my kitchen shines. I would recommend Jeff more than any other company I have used in the last 20 years. This isn't an exaggeration, just a fact. I will definitely call him again the next time I need the carpets or floors done. My daughter was over while Jeff was working and she was also very impressed by the work he did. CALL HIM, YOU WON'T BE DISAPPOINTED!!
Description of Work: Awesome Business, You won't be disappointed!!
Rating CategoryRating out of 5
Yes, I recommend this pro
$240

Response from Heaven's Best Carpet Cleaning
Hi , I am thankful for customers like you! Not just for the incredible review, for which I thank you immensely, but because you were very helpful with describing your expectations. In my business, this is one of the key elements in creating a mutually satisfying result and, more importantly, a relationship for the long-haul. I look forward to serving you and your friends in the future, . Thanks again, Jeff Hill

    Contact information

    361 E Shelby Ln, Coeur D Alene, ID 83815

    http://www.coeurdaleneid.heavensbest.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Ceramic Tile,
    Oriental Rug Cleaning,
    Floor Cleaning and Waxing,
    Air Duct Cleaning,
    Upholstery Cleaning,
    Carpet Sales and Installation

    FAQ

    Heaven's Best Carpet Cleaning is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Heaven's Best Carpet Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Heaven's Best Carpet Cleaning offers free project estimates.
    Yes, Heaven's Best Carpet Cleaning offers eco-friendly accreditations.
    No, Heaven's Best Carpet Cleaning does not offer a senior discount.
    Yes, Heaven's Best Carpet Cleaning offers emergency services.
    No, Heaven's Best Carpet Cleaning does not offer warranties.
    Heaven's Best Carpet Cleaning offers the following services: Carpet Cleaning, Upholstery Cleaning, Leather Cleaning, Tile and Grout Cleaning, Area Rug Cleaning, Wood Floor Cleaning and Polishing, Carpet Repair and Stretching, Stain and Odor Removal, Oriental Rug Cleaning, Motor Home and RV Cleaning, Boat and Airplane Cleaning

    Contact information

    361 E Shelby Ln, Coeur D Alene, ID 83815

    http://www.coeurdaleneid.heavensbest.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day