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GROUT PRO- Grout and Tile Restoration

Ceramic Tile, Homebuilders

About us

tile and grout restoration. cracked tile replacement. recaulking. regrouting showers,counter tops,floors. grout color change,sealing. new installations. dryrot repair. free estimates

Business highlights

27 years of trusted experience

Services we offer

New installation/ old grout tile restoration to new

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$25



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.015 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-15 of 15 reviews

Jeff T.
11/2017
5.0
ceramic tile
  + -1 more
Extremely well done. Ed and his son were diligent, professional, and proficient at their job!
Description of Work: I had another contractor named American Asset Management come in to regrout and recaulk my ceramic tile in my main bathroom. They did a very poor job. I hired Ed and he and his son did an excellent job in correcting the mess!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$578

Jenny L.
06/2016
5.0
ceramic tile
  + -1 more
Ed was quick to return my call to set up an appointment for the free estimate. He was on time and was an all around pleasure to work with, as was his son. I have raved about them and in just one week have referred several friends to him. We bought a bank repo that was at one time a very nice home, but had been severely neglected. Among other issues, the many tile surfaces in the home were in awful shape. I remember thinking to myself that it was a shame, because underneath all of the filth and grime, it had been nice looking tile and was not yet outdated. I assumed I would do my best to get it clean, but that it would either be one of those things that looks dirty even when it's clean, or it would all need to be replaced. Needless to say, neither option pleased me. After reading rave reviews on Angie's List, I decided to give Grout Pro a try, thinking I could probably only afford to do the grody shower. Boy was I wrong, Ed's estimate was a pleasant surprise. I decided to do the whole house. Just a few days later, every tile surface in the home was completely restored to it's original beauty. Ed and his son even finished the job a couple of hours earlier than expected, which was an added bonus. I've been singing their praises ever since....to anyone who will listen and my friends are all so impressed that they can't wait to schedule their projects with Grout Pro.
Description of Work: Removed calcification and re-grouted master shower floor corners, stripped (cleaned), restored grout color and sealed all tile surfaces in home (master shower, countertops, floors and tub surround, hall bath counters and floors, 3rd bath floors, 4th bath floors, laundry room counters and floors, back hallway floors), re-grouted in kitchen corners where granite and tile backsplash meet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

John O.
05/2015
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael G.
05/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: I had a vinyl tile bathroom replaced with real tile. Project was done fast, great communication, and punctuality. This is a vacation rental of mine. I live in San Francisco and had it all done while my tenant still lived in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Dan G.
02/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: The shower looks fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Nancy S.
07/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Tiled bathroom and fixed grout in kitchen ....went fast and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Edwin F.
06/2014
5.0
ceramic tile
  + -1 more
The Grout Pros did a fine professional job. They were efficient, punctual, and pleasant to do business with.
Description of Work: Grout repair and grout sealing in walk-in shower and in tub-shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Vickie J.
02/2014
5.0
ceramic tile
  + -1 more
Ed Lopez and his son were very professional. The job they did was amazing and my tile floors look brand new. The price was reasonable and were able to complete work in one day. He also provided a year warranty on his work.
Description of Work: Repaired & restained grout in kitchen, bathrooms, laundry room, pantry & landings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,288

David G.
12/2013
5.0
ceramic tile
  + -1 more
Ed was very responsive to my initial call and came out as scheduled for the walkthrough and quote. His son arrived and quot;on timeand quot; for the appointment (Ed worked on the job as well, but didn't arrive first). All the tile was thoroughly cleaned and the grout sealed. It looks and quot;better than newand quot; (was new construction in 2005, one of the last Sullivan Homes before they went bankrupt in 2006 or thereabouts). They finished and quot;on timeand quot; and called my office (as agreed upon) for me to come out to lock up after the work was done. Good value for the money paid in my opinion. I would work with them again.
Description of Work: Cleaned the tile and grout and sealed the grout in the main bath (ceramic shower tile surround, tile countertops, tile floor). Cleaned the tile and grout and sealed the grout in the master bath (huge tiled shower room, tile countertops, tile floor, tile tub surround). Recaulked the base of the tile shower room and the tile countertops. Recaulked the kitchen sink area where the previous caulk for the granite was failing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

David M.
06/2012
5.0
ceramic tile
  + -1 more
The project went as planned (or better). Ed is friendly, knowledgeable, and very reasonable.
Description of Work: Ed came out and gave us a detailed estimate to regrout portions of our master bash shower. The estimate was fair so we had the work start the following Tuesday. He arrived promtly with his helper (his son I think) and they proceed to make our shower look new again. They color matched the new grout, and then cleaned and sealed the entire (large) shower. He even regrouted the corner creases which had not been included in the original contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gena B.
01/2012
5.0
ceramic tile
  + -1 more
Whatever they did it made them look like new. He was very reasonably priced, and I am very happy with the result. Ed was very kind and easy to work with. I would highly recommend him to others.
Description of Work: He made some of my old tile that I thought would need replaced look like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathleen H.
01/2012
5.0
ceramic tile
  + -1 more
I received a call back within one day, and Ed apologized for not getting back to me sooner....didn't expect I would hear from anyone even as fast as he did call! He came out to give me a free estimate within just a couple of days, and was back to do the work quickly. He arrived promptly with his son and they had all of the grouting and caulk work done in less than 2 hours. The areas they did look like new. Grout is a perfect match in color....they cleaned up every speck of dust and left it looking as it did when they started. I was very impressed overall with the professionalism, courtesy, and congenial manner in which this work was done from start to finish. I would recommend this team to anyone! VERY happy with the results and the very fair price for the work. These guys are a TEN!200
Description of Work: In our six year old home, the kitchen and bath ceramic tile grout had separated and cracked where it meets the granite counters. In the master bath ceramic shower the grout was cracking, turning black in areas and overall looked very unsightly. The caulking around the jacuzzi tub was also missing in spots and overall a mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debreana H.
08/2011
5.0
ceramic tile
  + -1 more
Grout Pro responded immediately to our request for a bid, which we thought was quite reasonable. Ed and his son showed up on time, worked efficiently, were careful with their materials, and performed professionally. The results were excellent. Our grout has never looked better, the color is an exact match with the existing grout, and the grout has been well sealed. We would highly recommend Grout Pro for any grout work, and we would definitely use them again if needed.
Description of Work: In our large master shower, Grout Pro cleaned existing grout, replaced damaged grout, and sealed all of the grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Diane S.
05/2011
5.0
ceramic tile
  + -1 more
See above
Description of Work: Our new home had settled causing the bathroom and kitchen wall splashes to separate from the counter tops. I called Grout Pro in the afternoon, left a message, and was called back before 7:00 PM. Ed came out exactly as agreed, inspected the areas, gave us a very fair price and we agreed to hire him to do the job. He scheduled his technician to arrive on the 9th. When his employee called in sick, Ed came to do our job himself instead of rescheduling. The repairs were done extremely well, the grout colors matched what was previously used, and he completed the project of regrouting 3 bathrooms around the vanities and 2 tubs and the counter and backsplash in the kitchen in an hour. We are very pleased with the work, his cleanliness (he cleaned up as he went along and left nothing for us to do), and total professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William A P.
04/2011
5.0
ceramic tile
  + -1 more
They did as promised
Description of Work: Cleaned,repaired, and sealed grout in my walk-in shower, spa area, and porcelain tile on the floor in two bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

    Contact information

    10362 W RIVERVIEW DR, Coeur D Alene, ID 83814

    http://www.groutpronw.com/

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    8:30 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Homebuilders

    FAQ

    GROUT PRO- Grout and Tile Restoration is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 7:00 PM

    Monday: 8:30 AM - 6:00 PM

    Tuesday: 8:30 AM - 6:00 PM

    Wednesday: 8:30 AM - 6:00 PM

    Thursday: 8:30 AM - 6:00 PM

    Friday: 8:30 AM - 6:00 PM

    Saturday: 8:30 AM - 5:00 PM

    GROUT PRO- Grout and Tile Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, GROUT PRO- Grout and Tile Restoration offers free project estimates.
    No, GROUT PRO- Grout and Tile Restoration does not offer eco-friendly accreditations.
    No, GROUT PRO- Grout and Tile Restoration does not offer a senior discount.
    No, GROUT PRO- Grout and Tile Restoration does not offer emergency services.
    Yes, GROUT PRO- Grout and Tile Restoration offers warranties.
    GROUT PRO- Grout and Tile Restoration offers the following services: New installation/ old grout tile restoration to new

    Contact information

    10362 W RIVERVIEW DR, Coeur D Alene, ID 83814

    http://www.groutpronw.com/

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    8:30 AM - 5:00 PM