Right Now Heating, Air Conditioning & Plumbing

We got a really good deal. They did a really good job. They were very thorough, and they were very conscientious when walking in your house with pink booties on. They make sure they don't get anything dirty.

Done in one day, professional and tidy.

Made the appointment on Monday for 9:00am service on Friday they called 5 times moving out. then they wanted it to be at 1:30 I told them every time the afternoon would not work that's why it was pushed out to Friday in the first place.

Nothing solved the problem. They finally told me I needed to replace the outside unit. I found another company that replaced it for half of the price that Right Now quoted.

Furnace blower would not kick in. This happened on a Sunday when it was 14 degrees below zero. Called and they were here within an hour. Took approx 90 miniutes to find problem and worker was able to replace new board. Old board showed area of burn. Gave 10% senior discount. Very professional. Have used them in past and will use again. Can't agree with previous bad reviews for the company. Would have given an A but for the cost which quite a bit higher than other companies, but had little choice on a Sunday

Right Now Heating & Air Conditioning showed me several furnace replacements the cost of each replacement was extremely expensive. I had my doubts about the condition of the furnace, so I contacted the original installer of the furnace. They promptly came out for an inspection. They advised the furnace was in good working condition, the heat exchanger was fine nothing, wrong with it. Right Now Heating & Air Conditioning lied about the furnace condition just to sell me a furnace package.

The quality of the work turned out fine. We had a disagreement with their senior discount; they gave me the runaround regarding the discount, and that little tactic they used doesn?t impress me. At first they tried to tell me that the senior discount was for members over 60 years of age (and another told me 65), which I didn?t agree with. I feel that they didn?t stand behind their word when I would bring the discount up; I think the quality of work was fine, but the way they handled the senior discount didn?t impress me. If there are any exclusions I feel those should show up with the discount, but they didn?t want to discuss that with me at first. Once I told them I was going to post a review, they removed the discount from their page. It wasn't about the money, it was about the whole principle of the matter. The people who answered the phone were very slow, but the guys who did the work did a great job and so I would grade them better than the office staff.

I was very disappointed in their service. I wasn't happy with them at all. People should investigate the company really thoroughly and find out before they would just jump right in. I'm pointing out a lot of negative about this company. We only had one other company come out. I don't know what other companies' prices are.

I have Right Now Heating and Air Conditioning and I think they do an excellent job. They come out to our place twice a year and check things out. They are very professional. They are very contentious. They come out when they say they would. They explain what they do and tell me the prices upfront. I was unhappy with the one I had and started asking around and found them. The price is reasonable too, certainly competitive from what I have heard from others.

I purchased a Group On so I could try out this company. I spoke to a gal the first time I called to get information and when I called back to schedule, I scheduled with someone else. I did mention that I had spoke to this first gal and she said no problem. So I scheduled. As soon as I hung up the phone, the first gal called me and asked if she could help me. I told her that I just scheduled and used her name and she thanked me. I thought that was interesting she knew I called. Was it good service? I think so. When the technician came out, I asked him to replace the 6 inch PVC pipe (I could have had my husband do it but the sales contract on the home we were honoring asked for a licensed HVAC to do it.). He quoted me 98.00. What?! I asked if he could do better on that price and after he called into his office, He came back and said that I must have gotten a good deal on my coupon. He said they would do it for 90.00. That made me wonder if that price was only because of the inexpensive Group On and this company might have a sliding scale of pricing(?). The coupon also specified filter change and the tech did not have that size filter with him. He said he would have someone drop one off the first part of the following week. Come that Wednesday, no filter. I called the office and they were stumped. No problem, they said they would have someone drop it off. That night at 530, a tech called and said he could drop it off now or in the morning. I said morning would be ok. Yet he didn't come. So I called him again the next day and he did bring it out late that day. The tech gave us a report saying that our capacitor was working below average yet it was still working. He felt it could last another 5 years or it could go out tomorrow. We opted not to do anything. Then the selling agent called him and he gave her so much more detail and told her things we were unaware of. I was surprised he shared so much with her and so little with us, the homeowner. That felt odd. Had he told us all those things, we would have investigated further. It all turned out ok. Those Group On coupons should be used to grow future business. In this case, I felt like it was to get additional monies on that visit.

The three workers they sent out did an excellent job. They were polite, knowledgable, and oh so helpful, doing many things not part of their job but just to help. They faced several problems but mastered them all including working with an outdated fuse box. Workers wore covers over their shoes and laid down tarps so as not to leave marks on the living room rug and kitchen floor. They removed the older broken furnace and placed it outside. They offered to haul it away but I told them that I wanted to give it to someone to use as scrap metal. They also removed the old central air unit outside and neatly placed it out of the way. They explained each step as they worked and kept everything neat and clean. They cleaned out the vents in all of the rooms and put up carbon monoxide warning boxes throughout the home.They did not leave the home until they knew that I understood how to work the unit and they had answered all of my questions. It is important to note that each of the three young men helped me in special ways. I use a walker and cannot get around to do many of the things I needed to do like clean behind the fridge. Jayson was using a vacuum to clean out the area where the old furnace was and cleaned behind my fridge when I told hijm how difficult it was for me to do. Travis cut back an old wild rose bush that was hanging over the new central air system when I mentioned how much it bothered me. Dustin moved things around for me so it would be easier to navagate through the kitchen. They also fixed my hot water heater when they noticed it was vented incorrectly. There was no charge extra. I hope I have their names correct because they were so helpful. When they left they promised to have an electriction call Monday to see how to up grade my system. I am very pleased with the work they did and the two units that I purchased. If you want a company that has excellent workers who are respectful and know what they are doing consider Right Now Inc.....and if they call to offer a inspection for $39, go for it.

We would not do that again. We had to have him come about every six months after they put it in and then we finally gave up and had somebody else come and look at it. I think we've had pretty good luck since then. They installed a furnace and then about six months later it wouldn't work and so they had to come out to fix it. It seemed like about every six months they had to come out and fix it. I wouldn't use them again ever.

They are the best company that I have come across for heating and air. They were good on the price.

Technician showed up on time. Very polite, clean neat appearance, efficient. From my knowledge of electronics I just feel that $200 for a capacitor that was replaced essentially by unplugging the old one and plugging in a new new one was a bit excessive although I don't know that for shure.

The repair man who showed up was polite, knowledgeable, respectful of our budget, and extremely quick. He was out within 3 hours of us first contacting the company for service. It is so hard to find a punctual, prompt, and professional company in the area, and now that I've found one, I'm keeping their contact info.

Originally, I signed up for a plan that was suppose to cover servicing the gas furnace and tankless water heater at a cost of $96.00. The guy who arrived checked the furnace but said he wasn't qualified to service the water heater. I called Right Now and they said the water heater wasn't covered in the plan. They would send someone else out and it would cost an additional $119.00. The guy came, he fiddled with it for five minutes and charged me $119.00. I asked about an Angie's List or Senior discount. He didn't know anything about those things. I called Right Now and asked about it, the clerk who answered the phone didn't know anything about Angie's List discounts. When I said I thought I'd been misled about the pricing, she said she didn't know anything about that either. The person who might know wasn't available, she'd have him call me. I never heard from them. A follow up call by me had the same results.

Right A Way was sent to me by my home warranty company so I only had to pay their fee. However, would definitely use them again. He was great. He knew exactly what was wrong and replaced the part. I now have hot water for an entire shower. I am very happy with this company.

Only provider able to come out when we had a failure of our AC system. Found the problem and fixed it. Recommended replacing entire AC unit as its 23 years old. The service was adequate but the price was highway robbery. I only used there services because my wife had just gotten out of the hospital. The moral of this story is to do your annual maintence before the temps get 100 degrees. I will replace the AC unit but use some other firm.

They sent a letter in the mail stating that air conditioner tune-ups are $45. So I thought that would be a smart thing to do, so I had them come out. They proceeded to tell me I needed a whole new air conditioner, plus a new furnace. So after researching this, that is their practice. I had another company in and checked the unit and they said my furnace is in excellent shape and my air conditioner. They've done that several times to people. After he tuned it up, he broke the air conditioner. I called them up and they sent me a bill for just about $395. So I called the headquarters up and said you guys came out to do a tune-up and my air conditioner was working just fine. And he happened to break a piece to it and charge me $395, and proceed to tell me I needed a new air conditioner and a new furnace. I said I had this checked out; I had someone else come out from a different company and they told me I don't need anything new. That this is only ten years old and it is working just fine. I've talked to several other people and they had that same problem. I called them up and discussed the bill with them and then we both came to an agreement that I would pay the $45 for the tune-up what they were coming out for originally. That is a company that I really feel should have a complaint. They wanted $6000 for a new furnace and air conditioner. I've checked around and the other company that came out said you can get a new air conditioner and furnace for around $4000. The gentleman who came out did a quality job, but at the same time in his work he did quality, except for breaking my air conditioner.

It went very well, the guys were here in the morning on that date. They were very professional in their work ethics and got the job done right.

This installation went very well. All of the installation people were very friendly and did great work.

- Provider came out to service my 2 AC units. He Wrote up a long list of parts that it needed. These parts were way over inflated . He said he could fix everything on one unit for $2500 the second unit he wasnt sure but around the same. He said it would be better for me to put in 2 new units. He said he would give me a great deal, the lowest price ever. - I got a second opinion from an other reliable upstanding company. The other company said yes, the units are old but can fix it all for $800. He also gave me an estimate on replacing everything and it was less than Right Now's price for comperable units. If you want to go with Right Now, fine, but get a second estimate first!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It Didn't. I gave up with them. Went with some one else and it was fix two days later

They first did a diagnostic on the units to see if they could last a few more years. All units were over 20 years old. We were able to see the cracks and unsafe condition by viewing the video scope the technician used to search the internal areas of our worn out units. By seeing the condition of our units the technician called the company to send someone over to provide us with information and choices for replacements. We were not surprised that all three units needed to be replaced, and we liked the fact that this compay offered choices as to size and price. We were able to complete the install of a new hot water heater, air conditioning unit and furnace. Thanks to Right Now Heating and Air for the prompt and professional service.

It worked so far. I'm satisfied with Right Now Heating & Air Conditioning's work. As far am I'm concerned, it's A so far. The pricing was right in the ballpark with all of them. I got a little bit bored and got the serial number on the air-conditioner, most of them quoted me 13 or 14 SEER and I got a 16 SEER from. I'll give them a call again.