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Western Heating & Air Conditioning Inc

Heating and Air Conditioning, Water Heaters, Appliance Repair,

About us

Western Heating and Air Conditioning has served the residential heating and air conditioning needs of the Boise Valley since 1967- new construction, remodel, add on, and retrofit. Stop and see us any time. Plus Western is proud to be a Factory Authorized Dealer of quality Carrier products. Carrier - turn to the Experts

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Cooling, Water Heaters, Controls, Thermostats, Indoor Air Quality, Duct Cleaning, Duct Sealing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.9277 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 277 reviews

Rose R.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Awesome! Investing in the tune-up a great tool in preventing any problems in your heating/ air conditioning system.
Description of Work: Our Service Technician: Brian McKinney arrived at desired appointment to perform our tune-up on our Carrier Heat Pump/Furnace. His workmanship is excellent. His work area was neat clean & orderly and excellent, His appearance and professionalism excellent I will continue to recommend Brian McKinney and Western Heating & Air Conditioning to our friends & neighbors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182.2

Response from Western Heating & Air Conditioning Inc
We appreciate your feedback and we agree that regular maintenance of your system is a wise investment. We also couldn't agree with you more that Brian is a great employee. Thank you for you kind words and your business. Bob Barnes Jr., President

Bob M.
03/2017
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Brian from Western Heating arrived on time, first thing in the morning. In a very short time, he was able to pinpoint the problem. Our inducer motor had gone out. That motor is needed to turn the burners on. He discussed price and warranty with us. He was able to get the part quickly and had it installed in no time. We were happy and warm again. Brian is a warm and friendly guy, but also very professional; no hanging around to just shoot the breeze.
Description of Work: Furnace stopped working. We had no idea why.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Western Heating & Air Conditioning Inc
Thank you for taking the time to give us your feedback. We're glad Brian got everything back to working for you. Brian is a great representative for our techs and our company. Thank you for being a valued customer [Member Name Removed] Barnes Jr., President

Lisa M.
02/2017
5.0
heating & air conditioning/hvac, chimney caps, chimney repair
  + 1 more
Brian McKinney and Dusty (?) were so nice, explaining my problem and they took time and effort to come up with a very creative solution to my complex problem. I trusted them to do a professional job and they came through with flying colors. I was so happy I hired Western Heating and Cooling for this job, and will continue to use this company for future HVAC services at home.
Description of Work: Furnace and chimney repair on 110 year old house, involving multiple trips to attic and basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Western Heating & Air Conditioning Inc
We really appreciate your feedback and are happy that Brian and Dusty were able to take care of the problem for you. An important part of our Trust Certified Technician program to ensure that our techs are trained to the highest level and can handle any situation that comes along. We think our guys are great. Thank you for your business. Bob Barnes Jr, President

Sandi W.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
I love a company that is honest and has integrity, they were prompt getting here in an emergency and told my the part that needed to be replaced was under warranty, had already ordered the part. the technician mad sure my gas fire place was working until the repairs could me done tomorrow.
Description of Work: I was not getting heat from my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Western Heating & Air Conditioning Inc
Thank you for your comments. We try to provide our customers with the best service and we are happy that our techs often go above and beyond. We appreciate your business. Bob Barnes Jr, President

Louis R.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
The service went very well, The service man was very proffesional
Description of Work: They serviced the furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Melody S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
We had really good luck with them. They are good. Their responsiveness is really good, in fact, they text you before they come.
Description of Work: I used Western Heating & Air Conditioning to go to our rental house and fix our heater there. Two days before that they came to our house. Every fall and every spring they do maintenance stuff on the air conditioner and heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Melody S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Brian McKinney was really professional and knowledgeable. I will be using this service again in the fall.
Description of Work: Heater maintenance. He has also done our air and was really great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Western Heating & Air Conditioning Inc
Thank you for your feedback. Brian is a great employee and an excellent example of why we have the Trust Certified Technician program. We hope all our technicians give each adn every customer the very best customer service! Bob Barnes Jr., President

James L.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
On time and had a minor issue and the technician came right back and fixed it.
Description of Work: Winter checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Western Heating & Air Conditioning Inc
Glad to hear they were able to fix the issue for you. We are more than happy to stand behind our work and appreciate the opportunity to make things right. Thanks for you comments and your business. Bob Barnes, Jr. , President

Kirsten C.
01/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They were quick to respond, troubleshoot, offer solutions and then professionally and punctually got the work done. Their technicians were personable and very knowledgable. They took their time to make sure the job was done right, which we so appreciate.
Description of Work: We needed an aged and unsafe furnace quickly replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Western Heating & Air Conditioning Inc
We're glad we were able to get your old furnace replaced quickly for you and we hope it keeps you warm and comfortable for years to come. Thank you for your comments and your business!

NANCY A.
01/2017
3.0
water heater repair
  + -1 more
When I called they said it would be 65 for service call. They came out and diagnosed problem, did not fix anything but charged me. $115. They said the 65 was only to drive there, then the service call was extra. Said they would need to replace water heater then quoted 2 times what other quotes were.
Description of Work: Needed assessment on water heater not heating well

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$115

Response from Western Heating & Air Conditioning Inc
We are sorry you were not satisfied with you experience. The actual cost of the visit was $95. The wrong amount was charged to your card initially but was corrected within 10 minutes so it should not have shown up on your card as $115. Sometimes we do make an error like everyone but we do try to correct them as quickly as possible . Also, concerning the price of a replacement water heater. The cost of the water heater by itself only represents about 60% of the total cost; the remaining 40% of the cost is what it typically takes to bring someone's home up to current building codes. Due to our high standards that we uphold on every project, we understand that we are not going to be the cheapest installation contractor because there are costs associated with doing thorough and ethical work. Western Heating does not cut any corners that would ever put people or property at risk. The unfortunate truth is that poorly installed natural gas water heaters have caused serious harm to people and major damage to property due to improper installations; therefore, Western's policy is to always pull a permit, bring the home up to current codes, and have it inspected by a local code official to ensure that every water heater is installed safely. We find that in most cases, in an ideal situation, we are given ample opportunity to demonstrate these values to our prospective customers so they know they can trust us with their comfort and safety above all others, as we have done for 50 years.

Stephanie H.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very prompt and best price. Great customer service.
Description of Work: New HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Western Heating & Air Conditioning Inc
We appreciate your choosing Western and for your comments. It is our goal to provide our customers great value but the very best in customer service. We hope your new system keeps you comfortable all year round. Bob Barnes Jr., President

Travis S.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
excellent! Brian went the extra mile to make sure our heater was working properly and safe!
Description of Work: Today was an annual heater service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Western Heating & Air Conditioning Inc
Thank you for your comments. It's always nice to hear that our technicians go out of their way to give great service. Brian is a great asset to the company Bob Barnes Jr, President

K L.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Rusty was very good. He made it to the home even though the roads were awful due to deep snow. The furnace is quite old but Rusty was able to service it replacing a part that was worn as well as the filters. I am very pleased.
Description of Work: Blue Ribbon Service on a furnace in a second home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$73

Response from Western Heating & Air Conditioning Inc
We're glad your furnace is up and running- especially in this cold. We know that when your heat isn't working properly it can be an urgent matter. Thank you for your comments and for being a valued Blue Ribbon customer. Bob Barnes Jr., President

TOM G.
12/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Quick response and professional work. No issues.
Description of Work: Replaced pressure valve on water heater.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Western Heating & Air Conditioning Inc
Not having hot water is a big inconvenience. Glad to hear we were able to get out there quickly to help. Thanks for your review and your business Bob Barnes Jr., President

Jeff K.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Brian McKinney with western came and quickly determined the problem. Had the parts on his truck and gave us a quick estimate of cost. I authorized the repairs and he installed new parts quickly and professionally. Outstanding service very professional. Furnace works better now than it ever did.
Description of Work: Furnace wouldn't fire, so we had no heat in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Western Heating & Air Conditioning Inc
Brian is a valued employee and we are happy to hear he represents the company so well. We believe our customers deserve the best service possible. Thank you for your business and your feedback Bob Barnes Jr. President

Julie C.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great! Doug called prior to arrival. He was on time and serviced the furnace unit within an hour, and answered all of my questions. Very professional.
Description of Work: General maintenance check on furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Western Heating & Air Conditioning Inc
Thank you for review. Doug is a great asset to the company and we are pleased to hear he did a great job. We will pass that along to him. Thanks for choosing Western. Bob Barnes Jr, President

Douglas S.
10/2016
5.0
air duct cleaning
  + -1 more
Had Western come out and do Duct Cleaning and sealing after a remodel. Absolutely amazing professionals, both teams went above and beyond to not only clean up the mess from a previous company's attempt but went full geek in trying to chase down the last of the leaks. According to their measure got 80% improvement in airflow.. Awesome team, highly recommended for this service.
Description of Work: Air Duct cleaning and Sealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Western Heating & Air Conditioning Inc
Glad to hear that the Duct Cleaning and sealing mad a difference for you and that our crew was able to help. Thank you for your comments and your business Bob Barnes Jr. President

Dana M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were very prompt, professional, explained the whole replacement process, and quickly got the work done within one morning. So far we are happy with the new air conditioners and furnace.
Description of Work: We had 2 old air conditioners and an old furnace that needed to be replaced. We got three bids from local companies and Western was the best, although not the cheapest estimate. They did the best job of explaining their product and the process of replacement. I also chose them because of the many good reviews on Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Western Heating & Air Conditioning Inc
We hope your new system keeps you comfortable for years to come! Thank you for taking the time to give us your feedback and thank you for your business. Bob Barnes, Jr., President

Rick H.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Well. The person doing the work talked with me and explained things well.
Description of Work: Did what we asked them to do and in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

S L.
10/2016
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Great! They scheduled the appointment quicker than I expected. The tech was on time, diagnosed quickly and was able to repair quickly.
Description of Work: AC was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Western Heating & Air Conditioning Inc
We know when your AC is not working that it is critical to take care of the problem quickly. We appreciate your choosing Western and for taking the time to let us know how we are doing Bob Barnes Jr. President

Terri D.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Brian got here when he said he would - he was professional, informative, and worked well with my older furnace which, of course, has some interesting uniquenesses. I had been concerned about the price but it was very fair and I feel I received very good value for my money.
Description of Work: furnace repair, thermostat purchase and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Western Heating & Air Conditioning Inc
We are proud of Brian as a representative of the company and we are happy to hear he was prompt and did a good job. Thank you for your comments and your business. Bob Barnes, Jr., President

Scott M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Competitive pricing, punctual and professional installation.
Description of Work: Install new heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Rex H.
09/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The technician (Edwin) arrived promptly after calling me first - same day that I requested the service! He did an excellent job of diagnosing the water heater problem and helped me use my warranty to get the replacement part needed for the repair. Use of the warranty (which I didn't know about) saved me a large amount of money! Edwin next did a very thorough job of checking and cleaning my 22 year old gas furnace. I was happy to hear that the furnace is in good condition for now, and pleased that I signed up for the Western annual maintenance (Blue Ribbon) service.
Description of Work: Water heater repair and furnace check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Western Heating & Air Conditioning Inc
Thank you for being one of our valued Blue Ribbon customers and for taking time to share your comments. We are glad Edwin was able to assist you and that you are pleased with your service. We hope your furnace keeps you comfortable all winter long. Bob Barnes, Jr., President

Pete D.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
The unit hadn't been serviced in many years and was filthy. The tech found a bad capacitor which he replaced, then cleaned and serviced the unit. It now looks brand new and works fantastic! We found him to be knowledgeable and helpful with questions we had about our A/C and heating.
Description of Work: Home Air Conditioner service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Dan D.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
The tech was here for an hour. He cleaned the coils out side checked the charge , checked the electrical system. He also cleaned, oiled fans, checked the dehumidifier,cleaned filters. He came inside and took the temperature at the vents.When he was satisfied that the system was up to standard, He had me sign with my finger and there were no charges.
Description of Work: I have used this Company since I built this home. They installed the entire heating , cooling and dehumidifier. I belong to there Blue Ribbon service plan. Pay one price and you get two service calls a year. Their techs are well trained, friendly and efficient. My system is now 15 years old and have had no problems, thanks to western heating.I will continue using them until I need a new system. They will install the new system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Western Heating & Air Conditioning Inc
We really are happy to hear from our long time customers like you. Our Blue Ribbon customers are very important to us and we hope to keep up the level of customer service you expect from us. Thanks for sharing your experience with us and thank you for your business.

Contact information

4980 Bradley St, Boise, ID 83714

https://www.westernhvac.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
HVC-C-1109
Trade License Locale
ID
Trade License Authority
Idaho Division of Building Safety
Trade License Expiration
01/31/2027

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Appliance Repair,
Air Duct Cleaning,
Energy Efficiency Auditing,
Dryer Vent Cleaning,
Chimney Caps

FAQ

Western Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Western Heating & Air Conditioning Inc accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Western Heating & Air Conditioning Inc offers free project estimates.
Yes, Western Heating & Air Conditioning Inc offers eco-friendly accreditations.
No, Western Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Western Heating & Air Conditioning Inc offers emergency services.
Yes, Western Heating & Air Conditioning Inc offers warranties.
Western Heating & Air Conditioning Inc offers the following services: Heating, Cooling, Water Heaters, Controls, Thermostats, Indoor Air Quality, Duct Cleaning, Duct Sealing

Contact information

4980 Bradley St, Boise, ID 83714

https://www.westernhvac.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM