Western Heating and Air Conditioning has served the residential heating and air conditioning needs of the Boise Valley since 1967- new construction, remodel, add on, and retrofit. Stop and see us any time. Plus Western is proud to be a Factory Authorized Dealer of quality Carrier products. Carrier - turn to the Experts
Business highlights
57 years of trusted experience
Emergency Services Offered
Services we offer
Heating, Cooling, Water Heaters, Controls, Thermostats, Indoor Air Quality, Duct Cleaning, Duct Sealing
heating & air conditioning/hvac, water heater repair
 + 0 more
I have in the last month had them three times out to my home. Every time they have came it has been great. They are very professional and courteous. They really know what they are doing and I would highly recommend them to anyone.
Description of Work: They serviced and repaired and air conditioner. They inspected and replaced a water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Western Heating & Air Conditioning Inc
Thank you for the wonderful review! We deeply appreciate your business! Bob Barnes President
Dave M.
07/2012
5.0
heating & air conditioning/hvac
 + -1 more
It has been fabulous. We have used them for about 10 years. They do a good job. They do not try to sell you like other companies.
Description of Work: They did maintenance on heating and air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Western Heating & Air Conditioning Inc
Thank you so much for your loyalty to our company. We truly value those relationships. Bob Barnes President
David P.
07/2012
5.0
heating & air conditioning/hvac
 + -1 more
It turned out just great. They were really nice and efficient. We would use them in the future.
Description of Work: They put in a furnace.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Western Heating & Air Conditioning Inc
Thanks for your positive feedback! Bob Barnes President
Kay B.
07/2012
5.0
heating & air conditioning/hvac
 + -1 more
They have been great. We have used them several times and they have been very reliable. They have competitive pricing as well.
Description of Work: They put in an air conditioner and they put a heater in a couple of years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Western Heating & Air Conditioning Inc
Great to hear! And we appreciate the review! Bob Barnes President
Mary W.
07/2012
5.0
heating & air conditioning/hvac
 + -1 more
It turned out great. They were super. They made sure that we were well informed each step of the way. They took very care of us. They were on time.
Description of Work: They put in heater and air conditioner a year ago. They came back for the yearly service check most recently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Western Heating & Air Conditioning Inc
Thanks for the great review! We appreciate your business! Bob Barnes President
Rita M.
07/2012
5.0
heating & air conditioning/hvac, water heater repair
 + 0 more
It turned out fine. They are courteous, professional, and on time.
Description of Work: They did maintenance on a heating and air conditioning unit. They have worked on a water heater as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Western Heating & Air Conditioning Inc
Thanks for the great review! Hope to see you again in the future! Bob Barnes President
Shane K.
07/2012
4.0
heating & air conditioning/hvac
 + -1 more
It worked out well. We had no complaints. They had an issue where they could not be on time and they called to let us know. It was nice to receive that phone call.
Description of Work: This was for air conditioner service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Western Heating & Air Conditioning Inc
Thanks for your business. Especially during this very busy time of year, it is hard to quote an exact time that our guys will be there. They go from call to call and time spent on those vary so we use this structure of appointment times to ensure we see as many customers as possible. Thanks for your patience! Bob Barnes President
Lisa A.
07/2012
5.0
heating & air conditioning/hvac
 + -1 more
Everything was great. They are a great company.
Description of Work: This was for an air conditioning service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Western Heating & Air Conditioning Inc
Thanks for posting a review! Appreciate your decision to call Western! Bob Barnes President
Michael C.
07/2012
5.0
air duct cleaning
 + -1 more
They were on time. The price they quoted was correct and did not charge anything extra. They have done extra work in the past and have not charged additional fees. The reason I keep using them is they provide quality and consistent work. They have down work for my home and apartment.
Description of Work: They cleaned out my air ducts and installed a new 5in filter box.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Response from Western Heating & Air Conditioning Inc
Thanks for your business. We stand on fundamentals such as integrity, fairness,and trust. Things like only charging the amount that we quote are a given and should be expected from all services. Bob Barnes President
Robert D.
07/2012
4.0
heating & air conditioning/hvac
 + -1 more
It went very well. I have used them a few times in times in the past.
Description of Work: They recharged freon in an air conditioner.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$237
Response from Western Heating & Air Conditioning Inc
Thanks for your business. Sorry to see a "C" for price. We understand the need to budget but unfortunately we have to cover the cost of our quality products and service. Be weary of what the other guys can offer at a lower price. Also, keep an eye on our offers page for discounts and deals! Thanks again. Bob Barnes President
Jeanie S.
07/2012
5.0
heating & air conditioning/hvac, water heater repair
 + 0 more
They are very efficient, knowledgeable, and personable. They respond quickly when needed.
Description of Work: They did seasonal tune up for a heating and air conditioning. They also serviced a water heater. I have a discount service plan with them as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Western Heating & Air Conditioning Inc
Glad to hear you are happy with your services! Your business is appreciated! Bob Barnes President
Jack N.
07/2012
5.0
heating & air conditioning/hvac
 + -1 more
It has been very good. They service me once a year and have done that for a number of years. The service has always been good.
Description of Work: They put a new motor in the fan.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Western Heating & Air Conditioning Inc
Thanks for being a part of our Blue Ribbon Program! See you in the fall! Bob Barnes President
Hugh G.
07/2012
5.0
heating & air conditioning/hvac
 + -1 more
They did a great job. They are very good at what they do.
Description of Work: They serviced and air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Western Heating & Air Conditioning Inc
We appreciate the review! Thanks for your business! Bob Barnes President
Mark S.
07/2012
5.0
heating & air conditioning/hvac
 + -1 more
Friendly staff analyzed my house and provided me with a well written, easy to understand estimate for the AC/Furnace system installation. The estimate was a few hundred dollars more than the other companies that I consulted. I chose Western, despite the higher price, partly because the analysis for determining the proper sized system for my house seemed more thorough than the others. The removal of my old system and installation of the new system went smoothly. Friendly workers were punctual, clean, polite and seemed knowledgeable. After the install was finished, I noticed they installed 2 wires into the side of the furnace, but the wires did not have grommets to protect them from the sheetmetal. A simple pull on those wires would have caused the sheet metal to cut the wires, possibly cause a short, and potentially create a shock hazard. A bad installation mistake in my opinion. I spoke to the installation manager at the company about the problem and he sent a worker out within 2 hours to install the grommets. I was impressed with the company's responsiveness. I had a minor adjustment issue a few days later, and the company was again very responsive.
Description of Work: Western Heating and AC installed a new furnace and AC system in my house. They also sealed up my ducts.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Western Heating & Air Conditioning Inc
We really appreciate your decision to go with Western Heating for your installation. Price is sometimes an obstacle for us but we are glad your saw the value and the difference. In peak season our guys are working long hours, we apologize for the wire mistake. We will always do everything we can to ensure 100% customer satisfaction. Thanks again for your business. Bob Barnes President
Monica N.
06/2012
5.0
heating & air conditioning/hvac
 + -1 more
They were honest and on time. I would recommend them to others.
Description of Work: Western Heating and Air Conditioning serviced our air unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Western Heating & Air Conditioning Inc
thank you so much for the opportunity to serve you Member. We at Western really appriciate your business and your response on Angies list. Bob Barnes
Sean M.
05/2012
5.0
air duct cleaning
 + -1 more
We liked the reviews here on Angie's List, so we called and got a quote. We were relatively certain the price was normal, and because we wanted this done quickly, we went ahead and made the appointment. (We have to be honest and say that we're not the greatest price-shoppers, so we really can't speak to the price/value of the service. All we can say is it was worth it to us and we don't feel we were being overcharged.) The guys were there on time and finished the job in about 1/2 day (our house is a little over 1500 sf). They were friendly, professional and informative. We intend to sign up for their semi-annual maintenance service.
Description of Work: We had the air ducts cleaned on an old system before we moved into a house we just purchased.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Chuck M.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
I use them for all my heating and air conditioning projects. I also contract with them to maintain my personal HVAC system.
Description of Work: They installed gas and fire heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Western Heating & Air Conditioning Inc
As always Member we appreciate your business. It is always a pleasure doing business with you. Thank you for the valuable review. Bob Barnes
Melissa L.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
I called last week to have someone come look at what we needed to have done with an air duct that was an obstruction in our kitchen remodel. They were there the next day to look at the situation and gave us an estimate. They were so friendly and knowledgeable and even gave us tips on some other things that we had not noticed in our remodel project. Then within the week they sent over a serviceman to do the work which was done quickly and the finished work itself was just beautifully done. The serviceman was professional and so nice and considerate and left the area where he worked spotless. What an awesome company.. They are highly recommended by myself and my husband.
Description of Work: Some duct work in our kitchen needed to be re-routed as it was in the way and we were doing a kitchen remodel. Some of the duct work was removed as it wasn't needed and was re-routed which turned out to be a more efficient place for the duct and also the vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Chantel S.
02/2012
5.0
heating & air conditioning/hvac
 + -1 more
The last time they were here, they repaired the furnace. They were professional, and did a good job. We would call them again in the future.
Description of Work: Western Heating & Air Conditioning provides HV/AC service and installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Kathi W.
02/2012
5.0
heating & air conditioning/hvac
 + -1 more
.This is an outstanding company. I talked to them about my broken air conditioner unit aand they told me exactly what to do to fix it and I was able to fix it myself based on what they told me.. They ran some tests on a part for me for free. and helped me for free.
Description of Work: .This company fixed my air conditioner.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Angela F.
01/2012
5.0
heating & air conditioning/hvac
 + -1 more
The technician arrived on time, and was not bothered about crawling under my house to fix the furnace. I heard some banging, and after some time, he came up to tell me that he moved the thermocoupler up so that the flame would hit the top 3/8 inch of the tip. He only charged for the service call. He did not require parts. It is now January, and I haven't had a bit of a problem since then, so I'd say his diagnosis was spot-on! I'd also mentioned that I'd had condensation problems from the A/C, and asked for an estimate to fix that. He said he'd hooked up whatever was not hooked up for that, too, but since it's winter now, I don't know if the condensation problem is gone. I am hoping for the best based on the success of the thermocoupler issue.
Description of Work: Fixed old Hobart gas furnace that could not maintain a lit pilot light.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Brady H.
12/2011
5.0
heating & air conditioning/hvac
 + -1 more
This is my first time using Angies list and writing a review so I typed everything already in the previous field and it won't allow me to copy and paste here so I don't want to re-type all of that so hopefully it will show up or I will have to repost. From start to finish it was a shockingly easy and pleasant experience. I could not be happier, which is rare for me. I am the cynical, grumpy old man and I am just so impressed with Western's professionalism from the initial phone call to the actual service. The fact that they could actually service my heater today right after I called, two days before Christmas. I was planning on spending a very cold Christmas this year I am feeling the heat coming out of the register as I type this and I could not be more thankful. I already had been freezing for about 3 days hoping the system would just reset itself and get better like it did last yer. Happy, Happy, Happy. I actually was considering some other companies because I liked their websites and thought they were professional and then I decided to break down and pay for Angies list. I almost didn't do it because I did not want to pay a fee but I decided I would try it out and there was a percentage off if I used PayPal so I decided I would try it for a year and decide how I liked it. The companies I had been considering received a grade of F and so I saw Western's A rating and outstanding service award so I just thought I would give them a call and see how it felt. I think I am still in shock that it all happened so fast and I got what I wanted and I did not have to pay an arm and a leg. All my limbs are intact, I am actually satisfied. I don't know what to make of this feeling, I rarely have it, that is for sure, especially with so many companies today. Angies List paid for itself with this experience of mine that is for sure. I am a believer and am considering holiday gifts of Angies list for my family. I had never used Western for anything before but now I am going to use them for my duct cleaning and for air conditioner service. As long as future services are as pleasing as this one they will have a loyal customer for life with me.
Description of Work: My heater kept cycling off and error codes were continuously displayed and it kept getting colder and colder in my house. I had to sleep with three quilts and a heating pad. I am a paraplegic so getting too cold can be very dangerous for me. I called at 3:30 PM on Friday December 23 thinking I would have to wait until Monday to have someone fix it because of the late hour and them closing at 5 PM and being two days before Christmas. They had someone at my house within an hour and he stayed for an hour and 15 minutes and went all through my heater, blew out the dust, took out the motor blew out so much soot and dust that it looked like the fan was on fire because all the dust and soot billowing out. He gave me recommendations of how to make my furnace run better and what to set the thermostat at as I have no clue about those things. He was patient with my questions and was so thorough he actually crawled inside my heater and was looking for cracks because the color of the flame was concerning him that their might be a crack somewhere and that it could be releasing CO2 into the air. He did not charge me for this he simply wanted to put his own mind at ease. I thought this was awesome and I very much appreciated him going the extra mile. He had my furnace torn apart and put back together like a NASCAR raceteam. He also asked first if I would like him to install some new furnace filters as I physically am unable to change them and install them myself and I said yes. With all that, the time, the work, the filters he only charged me $80.00. I was sick to my stomach waiting for the estimate because I thought surely it was going to be 3 to 500 dollars for as much time as he had taken and all the work that he did. I about fell out of my wheelchair when he said $80.00, I said is that the total price or are you still adding, he said no that is the total price. I was so happy. I have not come across a service thechnician or a company that has not taken advantage of me and my naivete for so long. I did not think there were any companies left that still cared about doing great work at a fair price. They have a lifelong customer with me now and I had never used them before but now I will use nobody else. I was in desperate need and for them to be so professional and then to charge me so little even after taking so much time. They close at 5 and the guy never left my house until 5:45. He made sure he did as much as he could do on his end and made sure I was left with heat. I am in awe and I think whatever the highest rating there is for Angies List is not high enough I would like to go well above that and rate them even higher. I could not be more pleased, shocked and surpised by the whole experience. To have them respond so fast. I never told them I was in a wheelchair when I called so it wasn't a pity thing I just said my heater was acting up and needed servicing and they were on top of it so fast it made my head spin. I just did not realize there were still good quality businesses like this out there. This is how it was in my parents' day I thought those days were long gone but apparently someone still has some values and integrity in this world. What a wonderful thing to see, I am almost happy that my heater broke down just so I could find all this out and find hope again that the fabric of society is not totally declining. A+++ Infinity rating. Thank you, thank you, thank you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Hugh G.
12/2011
5.0
appliance repair, heating & air conditioning/hvac
 + 0 more
The overall service was excellent. The repairman arrived on time, was very professional and did the repair for the estimated amount I was quoted over the phone. I was very impressed with the repairman's knowledge and diagnostic skill. He offered advice on maintenance and genuinely cared about being helpful. I would use them again.
Description of Work: Replaced the fan motor on the heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
Stephen T.
11/2011
5.0
heating & air conditioning/hvac
 + -1 more
A neighbor's heater went out over the weekend, and she called another local heating company to assess the situation. The service technician used language that was intimidating (he referred to a part being 'pitted' and un-repairable) and told her that the entire furnace needed to be replaced. My neighbor wanted to get a second opinion, so she paid the $127 cost of the service call, and started calling other companies to get quotes. Every one she talked to wanted to charge her $100 or more for a service call in order to come out for an assessment. I told her about the outstanding experience I had with Western Heating (see my 11/29/10 report), and suggested she give them a call. When she explained the situation to them, Western agreed to waive the service call fee and provide an estimate for free. They came out within 2 days, explained that all that was needed was a new controller board, and they performed the repair for $240. Western Heating *rocks*. This is a company that places a higher value on customer service and integrity than on profit, and they know profit will follow. Congratulations to you guys!
Description of Work: Replaced a heater controller board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
John P.
11/2011
5.0
heating & air conditioning/hvac
 + -1 more
Our A/C went out on us. A quick (unprofessional) assessment by me led me to believe that the fan or fan motor had gone out on us. I called and got an appointment the next day. They could have come out same day, but it wasn't too hot out and I didn't want to incur the expense of an emergency response. The tech arrived on time and pretty much confirmed that yes, it was the fan motor. He had one on the truck and was able to replace it in short order. Once he was done with that, he tested the fan motor. It was working just fine, however he noticed that our A/C wasn't exactly cooling things down. We have never had A/C, so we didn't really know much other than our house would often get up to 76 or 78 during the summer, even with the shades drawn and everything closed up. He tested the pressure in the system (or something like that) and determined that our system was low and needed a few pounds of refrigerant. He took care of that and everything has been working great since. The total cost seemed very reasonable. He evaluated the options, presented them and then suggested the most inexpensive option to fix these two problems. It was great and I would absolutely use Western again.
Description of Work: Western replaced the fan motor in our furnace and also recharged our A/C system during the same visit.
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Service Categories
Heating and Air Conditioning,
Water Heaters,
Appliance Repair,
Air Duct Cleaning,
Energy Efficiency Auditing,
Dryer Vent Cleaning,
Chimney Caps
FAQ
Western Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Western Heating & Air Conditioning Inc accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Western Heating & Air Conditioning Inc offers free project estimates.
Yes, Western Heating & Air Conditioning Inc offers eco-friendly accreditations.
No, Western Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Western Heating & Air Conditioning Inc offers emergency services.
Yes, Western Heating & Air Conditioning Inc offers warranties.
Western Heating & Air Conditioning Inc offers the following services: Heating, Cooling, Water Heaters, Controls, Thermostats, Indoor Air Quality, Duct Cleaning, Duct Sealing