About us
Business highlights
61 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.44 Reviews
Showing 1-4 of 4 reviews
leslie M.
09/2018
electrician
+ -1 moreIf I could give a zero star I would. The technicians did a great job, but the customer service with the office staff as well as the owner is appalling! The owner actually informed me he was not going to talk to voice my concerns!! I had wiring done for a hot tub. The estimate came in between $1600 and $1800. The technicians found that they could wire through my attic to get it done faster. They got a project that was originally scheduled for 8 hours was done in 5 hours. I was happy about this until I got a bill for the labor at $125 an hour being for 8 hours not the five that my house was being wired. When I questioned the other three hours with the lead technician I was told that they started charging me at 7 AM when the technicians got to the shop and did not get to my house until 8 even though they were scheduled to arrive at 7. They left for an hour at noon for an hour and said that they had to go to a supply store to get more supplies and charged me the hour for them not being fully prepared. They left my home at 2:30 and charged me until 4 stating that they had an hour and a half to unload their truck and write up paperwork. So basically they got done early and needed pad the extra three hours with travel time totaling to $375. The shop is 10.2 miles and 24 minutes to my home according to Google Maps. The worst part of the situation was the way that the owner talked to me and treated me like I was garbage. He cut me off and was so rude. He tried to tell me that you pay the price of an estimate no matter what. I let him know an estimate is an estimate because it can go up and down. If it had taken longer than 8 hours be assured I would have been charged more hours. He ended up trying to tell me they charge 30 minutes travel time each way. This was never mentioned on the estimate or the company website. Please be cautious with this company they drastically pad the bill when the time is not in their favor. The owner ended up telling me he would see me in court and that he would not adjust a penny of the bill and that its my fault for not asking about a travel fee! Worst company ever!!!!
Description of Work: Wiring for a hot tub
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Response from TRI-STATE ELECTRIC INC
Patricia R.
07/2014
electrician
+ -1 moreunknown
Description of Work: My neighbor, who speaks limited English, asked me for help when the electricity went out in one area of her home. I found a blown fuse and replaced it, but the electricity was not restored. We decided she needed an electrician. It was after business hours on a Friday night. I called Tri-State Electric because it provides 24-hour emergency service. An answering service took down the information I provided and within 20 minutes Casey from Tri-State called me. The answering service had already filled him in on my neighbor's problem. My neighbor asked if he could come the next morning and he agreed. Casey called the next morning as promised and promptly arrived at my neighbor's home. He checked out the fuse box, which was fine, and then problem-solved his way to the issue--a tripped GFI outlet in the living room. While he was there, he noticed some hot wires and capped those. My neighbor asked if he could install a light fixture for her and he did so. The following week, she asked him to return and install two ceiling fans with light fixtures. According to my neighbor, the cost was $100.00 per fixture. She is very happy with the job Casey did and I plan to call Tri-State Electric (and ask for Casey) for any electrical needs I may have in the future.
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Yes, I recommend this pro
$350
Julie G.
03/2014
electrician
+ -1 moreunknown
Description of Work: The electrician fixed an outlet that was not working in my utility room. He did a good job. |
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Yes, I recommend this pro
$60
Juliana H.
05/2011
electrician
+ -1 moreThey are punctual and their price is reasonable. They come when I call them.
Description of Work: I used Tri-State Electric Inc about two weeks ago.
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Yes, I recommend this pro
Contact information
7790 W MOSSY CUP STREET, Boise, ID 83709
www.tristateelectric.orgService hours
Sunday:
ClosedMonday:
7:00 AM - 3:30 PMTuesday:
7:00 AM - 3:30 PMWednesday:
7:00 AM - 3:30 PMThursday:
7:00 AM - 3:30 PMFriday:
7:00 AM - 3:30 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical
FAQ
TRI-STATE ELECTRIC INC is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 3:30 PM
Tuesday: 7:00 AM - 3:30 PM
Wednesday: 7:00 AM - 3:30 PM
Thursday: 7:00 AM - 3:30 PM
Friday: 7:00 AM - 3:30 PM
Saturday: Closed
TRI-STATE ELECTRIC INC accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, TRI-STATE ELECTRIC INC offers free project estimates.
Yes, TRI-STATE ELECTRIC INC offers eco-friendly accreditations.
No, TRI-STATE ELECTRIC INC does not offer a senior discount.
Yes, TRI-STATE ELECTRIC INC offers emergency services.
Yes, TRI-STATE ELECTRIC INC offers warranties.
TRI-STATE ELECTRIC INC offers the following services: Commercial electrical contracting, residential service calls
N/A
Contact information
7790 W MOSSY CUP STREET, Boise, ID 83709
www.tristateelectric.orgService hours
Sunday:
ClosedMonday:
7:00 AM - 3:30 PMTuesday:
7:00 AM - 3:30 PMWednesday:
7:00 AM - 3:30 PMThursday:
7:00 AM - 3:30 PMFriday:
7:00 AM - 3:30 PMSaturday:
Closed