SPACE AGE MOVERS

Jason and Adrien from Space Age Movers did a great job yesterday moving my larger furniture pieces to my new home ten miles away. The guys showed up on time and worked efficiently to load the truck. They took great care to pad and secure all the furniture pieces. There were about fifty furniture pieces for them to move. I pre-staged smaller items like kitchen chairs and end tables in the garage to make the move faster. It took them about four hours, with two hours to load, about 20 minutes to go to the new home and the remaining time to unload. We did get a slight ding on a bookcase being moved and i was given the option of having them take it for a repair at their expense or they would take $30 off my bill. I elected for the discount. I tried to limit the time these guys were on the job, so we didn't have them do any packing, assembly or disassembly, and i didn't worry terribly much about where they put the furniture within each room as it was unloaded - i just wanted to get the furniture under our new roof and get these guys back on the road. Cost was about $78/hour with no travel charge. I was moving from south Meridian to Kuna, so that could explain lack of travel charge. I would use these guys again. Thanks, Jason and Adrien!!

Jason and Adam arrived at the house we were staying at in Garden Valley on time and set right to work loading everything into the moving van. All the items in the GV location probably took about 30 min. Those guys work fast and efficiently. Then we all drove to Eagle to load the rest of our belongings in storeage. My husband and I drove to our new house in Star and waited a little over an hour for Adam and Jason to show up (lots of construction in the area). After the van was unloaded my husband and I went back to sweep out the storage compartment and Jason and Adam had done that, too!
Both Jason and Adam were easy to work with and very accommodating. We couldn't have been more pleased with the service from Space Age Movers.

The process did not go well. The day before the move I was not able to contact the mover to verify they would be available on Saturday. After my 4th call on Saturday I got a hold of the mover and they said they would be there between noon and 1:30pm. At 1:30pm no one was there. After 2 more calls I was able to reach the Space Age Movers office who told me they would check to see when the movers would arrive. They never called back. We waited until 3:15pm and still no movers. I also made 3 more calls to SAM that were not answered. After finally driving away from the home we passed the movers heading to our house, so I turned around and met them.
The two movers that finally arrived were actually very nice. They weren't fast movers, but they tried their best and did a decent job. I expected the entire move would take 3.5 hours. I was billed for 5.25 hours.
Based on the customer service, I would not use Space Age Movers again.

They are very careful. They get down to business and get it done.