We are a chemical free cleaning company. We focus on giving a fresh clean restart to your home or business without the convenience of harmful chemicals that do damage over time. We perform one-time cleans, bi-weekly cleans, monthly cleans, move-in/move-out cleans, and construction sites. Call our team and schedule an estimate today, and ask about our cleaning contracts.
Well, the "outside" of my oven and shower were cleaned. I talked to a gentlemen on the phone who was very nice and accommodating as I was in a bind. I needed my house cleaned for a move out. He said they could do it and I was grateful. Fast forward to after the cleaning, I come home (my ex was at the house but working outside) and I immediately see the windows are streaked. I figured if that was the worst of it, so be it. Nope. Not even close. Nothing was cleaned inside structures, no cabinets, frig, oven. Half the counters weren't wiped down, dust everywhere, my downstairs rug wasn't vacuumed, my office wasn't even touched, the list goes on and on. And to add injury to insult, one of my expensive perfumes is now missing.
Description of Work: Move out clean. Top-to-bottom cleaning.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$575
Response from Sophisticated Cleaners
Thank you for sharing your feedback with us. I am truly sorry to hear about your experience with our move-out cleaning service. It’s clear we did not communicate the process and procedures nor meet the high standards we set for ourselves, and I apologize for the shortcomings in the service you received. Your concerns, particularly regarding the thoroughness of the cleaning and the unfortunate issue with your perfume, are being taken very seriously. This is not indicative of our commitment to customer satisfaction and professionalism. As per our company policy we do offer a 24hr customer satisfaction guaranteed. Since we didn't get the notification till the following morning we are more than happy to offer you a credit on a future cleaning based on the additional time that would have taken to fix what was missed. Again thank you for sharing your feedback. This opportunity is important for us to continue improving our cleaning process and the client experience
Elizabeth P.
01/2024
5.0
house cleaning
+ -1 more
Great! They got out here so fast, and did a really wonderful job!
Description of Work: Deep clean of bathroom after tenant moved out
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
UI Extension 4-H Robotics
09/2023
5.0
Google Review
Great experience using this company for a deep clean of my home. The ladies who showed up were professional, efficient, and the company's dedication to environmentally friendly practices meant I didn't have a headache from cleaning product fumes/fragrances.
Rating Category
Rating out of 5
Yes, I recommend this pro
B BB
09/2023
1.0
Google Review
They are 3x more expensive than the competition and missed a ton of spots. Their competition cleans in half the time at half the price!! Avoid!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Sophisticated Cleaners
We are truly sorry for your experience. We value your feedback. While we did offer to rectify the missed spots at no extra charge the same day we understand this does not change the initial result. Our prices reflect our specialized methods, but we'll reassess to ensure we offer the best value. We hope to earn back your trust.
David Foster
08/2023
5.0
Google Review
I was gifted your service once before and did an awesome job! Looking forward to this service as well!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Sophisticated Cleaners
We appreciate this! We're looking forward to working for you all again!
L B
08/2023
5.0
Google Review
I booked sophisticated cleaners to clean my step moms home. They did an amazing job!! Thank you!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Sophisticated Cleaners
We're glad she loved the cleaning! we can't wait to see her again!
Thank You!
Alanna Fanning
08/2023
5.0
Google Review
Absolutely best cleaning experience ever! The ladies that cleaned my house were very sweet and did a wonderful job making my house look sparkly clean!😁 10/10 would recommend!:)
Rating Category
Rating out of 5
Yes, I recommend this pro
Debra P.
02/2021
5.0
blind cleaning, carpet cleaners, house cleaning
+ 1 more
The girls arrived on time , meet and exceeded my expectations!, Can’t thank them enough, Looking forward to a long relationship
Description of Work: Whole house clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Farai M.
01/2021
5.0
blind cleaning, house cleaning, window cleaning
+ 1 more
I had a great experience working with Sophisticated Cleaners. The great service we received for such an affordable price you just can't beat it. I look forward to working with them again. I would definitely recommend to anyone looking for an amazing cleaning service.
Description of Work: I needed a deep cleaning for my house before relatives showed up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Patricia S.
01/2021
5.0
carpet cleaners, house cleaning
+ 0 more
I'm very satisfied with their service. Prompt, through, courteous and more than willing to do extra when needed. Steam cleaning is wonderful-no allergies and safe for pets. I would recommend Sophisticated Cleaners to anyone that wants a job done right.
Description of Work: Bathroom and Master Bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elisabeth R.
09/2020
5.0
blind cleaning, window cleaning
+ 0 more
This the most thorough cleaning I've every had from a professional. Usually, they spray and squeegee and wipe the corners. "Sophisticated" scrubbed each pane and slat then dried each one.. The cleaner was prompt and well prepared--and she wore her mask.
Description of Work: Windows inside and outside and blinds cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Phil L.
08/2020
5.0
house cleaning
+ -1 more
It went fine and good.They were fast the price is good.
Description of Work: Housecleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
Nicole S.
08/2020
5.0
blind cleaning
+ -1 more
Very professional! My blinds are perfect and the attention to detail was amazing!
Description of Work: Blind cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
mishele S.
08/2020
5.0
house cleaning
+ -1 more
It cost me 50 an hour. It was very well. The one who came in our home was very diligent, on time, detailed, and very good. She took care of her work. She was nice and kind.
Description of Work: They cleaned the inside of my home.
Rating Category
Rating out of 5
Yes, I recommend this pro
Tina P.
08/2020
5.0
house cleaning
+ -1 more
They were great,on time,quick and the bathroom is very amazing.
Description of Work: Housecleaning(Bathroom and Kitchen)
Rating Category
Rating out of 5
Yes, I recommend this pro
Lyssa P.
08/2020
5.0
house cleaning
+ -1 more
I thought it was all chemicals. It is actually steam cleaning. Supper professional but at the same time really friendly. Very respectful of our house.
Description of Work: cleaned our bathrooms, we have four in the house
Rating Category
Rating out of 5
Yes, I recommend this pro
Eunice M.
08/2020
5.0
blind cleaning, house cleaning
+ 0 more
It was so great. The house has never been cleaner.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sophisticated Cleaners
Thank you for your feed back and we look forward to the our next visit with you!
John F.
08/2020
5.0
blind cleaning, carpet cleaners, house cleaning, window cleaning
+ 2 more
Amazing experience, super respectful and just did excellent work! I’m definitely letting all my friends know great work!
Description of Work: Cleaned floors, walls, window sills, light and fan fixtures
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sophisticated Cleaners
Thank you for your feed back and we look forward to the our next visit with you!
Tariq P.
08/2020
5.0
blind cleaning, carpet cleaners, house cleaning, window cleaning
+ 2 more
It was amazing they took their time and made sure everything is clean and Amazing.
Description of Work: Vacuuming, dusting deep bathroom cleaning!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Eric S.
08/2020
5.0
carpet cleaners
+ -1 more
Chris was wonderful. I have had lots of carpet cleanings in the past, but none have ever really worked and it’s natural cleaning products are best for my pets and kids. I will be recommending him to all my friends and family. His customer service was amazing and his products do really work!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sophisticated Cleaners
Thank you for your feed back and we look forward to the our next visit with you!
Jasmine G.
08/2020
5.0
house cleaning
+ -1 more
Sophisticated cleaners did a great job on our home! We have a 3 bedroom with 3 kids and it's hard to get all the corners of the house clean. These guys made a huge difference and I feel so much better having people over!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Blind Cleaning,
Carpet Cleaning,
Window Cleaning,
Pressure Washing
FAQ
Sophisticated Cleaners is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Sophisticated Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa