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Overhead Door Co

Garage Doors, Doors, Dock Building & Repair,

About us

Overhead Door Company of Southwestern Idaho, a distributor for Overhead Door Corporation, has been locally owned since 1953 and became incorporated in 1962. We have since grown into the largest independent dealer in the Pacific Northwest and now cover Idaho, Eastern Oregon and Eastern Washington In addition to the products displayed on the Overhead Door Corporation website we also handle Gate Openers, Hanger Doors, Motorized Awnings, Loading Dock Equipment. We are founding members of the International Door Association and were recognized as 2005 Company of the Year by the Idaho Building Contractors Association. We offer same day service, free estimates, senior discounts, 24hr service. Office hours are Monday thru Friday 8:00am to 5:00pm, Saturday 8:00 to 12:00 except holiday weekends. Overhead Door Company of Southwestern Idaho, prides itself in the quality and knowledge of our service and repair team in all brands of both residential and commercial applications. Our technicians are factory trained professionals in all aspects of garage door and operator repair. We offer 24 hour emergency service, and can generally respond to normal service calls within one day. We truly do install the Best and service the rest

Business highlights

72 years of trusted experience
Emergency Services Offered

Services we offer

Garage doors installation,Garage door repair,openers,Gate Openers, Hanger Doors, Motorized Awnings, Loading Dock Equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9132 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 51-75 of 132 reviews

Darrell D.
07/2014
5.0
garage doors
  + -1 more
Wonderful service. Showed up early, very professional. Performed repairs in little time and answered questions that I had. Even serviced the rollers, panel swivels and opener chain.
Description of Work: Replaced garage door spring. Performed maintenance on roller and drive chain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Response from Overhead Door Co
Thank you for your Review! We really appreciate it. Bryan Manager

Betty S.
07/2014
5.0
garage doors
  + -1 more
It went very well, he saved me $459.00 that another company wanted to replace the whole thing. He was very professional and I would recommend them to anyone.
Description of Work: Replaced my garage door remote, replaced the battery in the outside remote, oiled the wheels in the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Response from Overhead Door Co
Thank you! We appreciate your positive feedback! Please let us know if you need anything else. Bryan Manager

sandy B.
07/2014
5.0
garage doors
  + -1 more
Used them last year and was impressed then. He fixed my problem (dirty electric eye) and my neighbors and didn't charge us 2 service calls. that impressed me a lot.
Description of Work: fixed my garage door opener which is at least 20 years old and on it's last leg. didn't try to push me for a new one but when it goes they will get my business. Got a senior discount without asking for it. Great service, great company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Overhead Door Co
Thank you very much for your review! Bryan Manager

Lynn O.
07/2014
5.0
garage doors
  + -1 more
Great services! Returned call immediately and set services for the next day. Called to confirm before the scheduled time. Completed the services quickly and professionally. The price was very fair and reasonable. Great service and would recommend them again!
Description of Work: Fix broken spring in door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Overhead Door Co
Thank you for your positive feedback! We appreciate your business. Bryan Manager

Victoria Z.
07/2014
5.0
garage doors
  + -1 more
Very responsive, punctual and professional in the completion of the job.
Description of Work: Replaced two broken springs and a bracket on my double garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Overhead Door Co
Thank you for the review we really appreciate it! Please let us know if you need anything else. Bryan Manager

Donna V.
05/2014
5.0
garage doors
  + -1 more
Service rep was on time and had thorough knowledge of the products. He cleaned and lubricated the chain, disassembled a big spring assembly at the front of the door, cleaned and replaced it. Changed battery in exterior keypad. Afterward the door was very jerky when attempting to open. Just sounded like it was slack and attempting to overcome that when the chain parts were getting set to pull on the door. After forgetting to call for about a month, I finally called about the problem and they sent a technician out right away. The connecting pieces between the chain pull assembly and the parts on the door where it pulls were upside down (if I'm remembering correctly, that was last year but I did want to put in a report). Once the parts were replaced correctly the door and opener and worked perfectly for the past year. I wil most definitely use Overhead Garage Doors again as I have in the past. About every 3 to 4 years I've had them tune-up the opener as it needs it. They have always been outstanding.
Description of Work: Cleaned and thoroughly checked garage door opener, an Overhead Doors model. Replaced exterior keypad battery (last time I tried it and broke the keypad !)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Overhead Door Co
Thank you very much for your kind words! Please give us a call if you have any other needs. Thank you, Bryan Manager

John W.
03/2014
5.0
garage doors
  + -1 more
Overhead service person came the same day, just a few hours later after the accident happened. It was cold and windy, more so than usual. The service man already started working before I arrived to meet him. He did not try to sell me a new door but rather fixed what I had. Although the finished side of the garage door is a little dimpled, it works as before. He did some additional work like test the safety system and check tensions. I really appreciated that. He accepted payment with my credit card. I'm sorry I didn't note his name, I can never remember names. He is a credit to his company.
Description of Work: My wife back into the garage door while backing out of garage while the door was opening. She back out too soon and caught the bottom of the door with her cars' top. She knock her side of the garage door off the track, ripped off a roller and peeled off the finished aluminum skin.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Overhead Door Co
Thank you for your positive feedback. Please let us know if you need anything else. Bryan Manager

Laura M.
03/2014
5.0
garage doors
  + -1 more
Everything was fine. They were easy to work with, easy to make an appointment with, and they came on time. They are conveniently located to our home. We would definitely use them again.
Description of Work: They did a garage door inspection. They balanced the door and they greased it as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Overhead Door Co
Thank you you you review! Bryan Manager

David T.
03/2014
5.0
garage doors
  + -1 more
The spring on my garage door broke after 13 years. They came right over, found that my door is larger than usual, and ordered the larger spring. When it arrived, they installed it and it works like new.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Overhead Door Co
Thank you for you positive review! Give us a call if you have any other needs. Bryan Manager

Lisa W.
02/2014
5.0
garage doors
  + -1 more
Garage door tension coil snapped due to fluctuations in weather (and age). Nice job, fast service, reasonable price.
Description of Work: Repairman came out, replaced the coil, and adjusted the door so that it wasn't closing crooked any longer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Overhead Door Co
Thank you for your review! Please let us know if you need anything else. Thank you, Bryan Robinson Manager

David Y.
01/2014
5.0
garage doors
  + -1 more
In 45 minutes we had a functioning door. He gave us 10.00 off for being Angie's List members!
Description of Work: Travis from Overhead Door inspected our garage door and found a broken spring. He suggested replacing both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Overhead Door Co
Thank you for your positive review! Please let us know if we can help you with anything else. Bryan Manager

Kathleen B.
01/2014
5.0
garage doors
  + -1 more
They were absolutely fabulous! I called on Thursday when I backed into the door and he said they were booked and would not be able to come out until next week. Because of his great Angie's List rating, I didn't try to find another service provider, just agreed to wait since we were able to get the car out of the garage. Today, the very next day he called and was able to come this morning. I didn't do too badly, and he was able to work his magic and the door works! It is quieter than it ever has been and works great. I would recommend them any time, and will always use his company when I need help!
Description of Work: I backed into the garage door. He came and straightened it, replaced the roller, lubricated it, and it works!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Overhead Door Co
Thank you very much for the positive feedback! I am very glad we got your door fixed to your satisfaction. Bryan Manager

Kristina H.
11/2013
5.0
garage doors
  + -1 more
Replaced the tension cylinder (not sure of the actual name for the piece) for my garage door.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Charles G.
09/2013
5.0
garage doors
  + -1 more
These people are the greatest. They are responsive, show up on time, work quickly and charge exactly what they say. The cleanup is perfect. You could not even tell any work had been done and the doors are beautiful and function perfectly. One of the real advantages is their support. They provide free and extremely friendly phone support when there are any questions. Twice there have been instances, such as a power outage, that interrupted function. They were able to diagnose on the phone and get the doors working again. One time I was using a new riding lawn tractor and did not completely understand the gears and direction indicators. I made the mistake of getting off of the tractor while it was still running (not the blade) because I though it was totally in "park" mode. After I got off, it took off and crashed right through one of the doors. It looked like a coke can that was totally crushed. I was convinced it would need replacement, which would cost about $700. The technician came out and methodically worked from one area to another. It was amazing watching him. After only about twenty minutes I had a working garage door that I still thought would need replacement and actually scheduled the replacement. After the tech left I looked closely at the door and how it functioned. It worked perfectly and the damage was virtually invisible. I called them and cancelled the replacement. He could have fixed it just to the point it would work and it would have cost me quite a bit for something I really did not need. It still works and looks great. They had replaced two panels on another door just after I got my full-size SUV. I was not familiar with it and backed it out before the door had completely opened. It took off two of the bottom panels. It only took about a half hour to fix and they charged less than a third of what it would have taken to replace. I would never think of using any other door company! .
Description of Work: Installed and maintain three insulated garage doors two with openers (one already had an opener).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Mark K.
09/2013
5.0
garage doors
  + -1 more
Not a company trying to charge you for work that doesn't need to be done.
Description of Work: When setting up appointment I explained what was going on with garage door. We thought it might be the springs. I was given costs over the phone. When the serviceman showed up he replaced the inside opener(free), then tightened 2 screws and it was fixed. The cost was the service fee. I was extremely happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Michael E.
09/2013
1.0
garage doors
  + -1 more
Cannot say much, if anything, about this provider. Three (3) calls to them went unanswered. Maybe living in McCall, Idaho was too far for them to drive? Oh well.
Description of Work: Nothing, never responded.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,200

Response from Overhead Door Co
(removed member name) I want to apologize to you if you tried to contact us with no response. If I could ask how you tried to contact us, I would like to know how our systems failed in your case. We have a 24 hour service line along with internet service and sales requests. To answer your question about servicing the McCall, Idaho area, we do that through our distributor Pats Glass and Door. Please fill free to give me a call. Bryan Manager 208-375-0137

Barbara R.
08/2013
5.0
garage doors
  + -1 more
The salesman didn't try to oversell me. He told me my existing opener was a "workhorse" and would last forever. He told me the most expensive door wasn't necessary unless I wanted a heated garage. He quickly returned calls. The installers were terrific; punctual and professional. The door looks fabulous and works like a charm.
Description of Work: Removed an old garage door, installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Robert B.
07/2013
2.0
garage doors
  + -1 more
Overhead door came out and replaced garage door. They left bolts and screws in the driveway and garage. They left the box the door came in on the floor of the garage. I ask them to install garage door opener and they said they couldn't with the configuration of the garage. I have the same configuration in my home and my opener has worked for 26 years. I think they just didn't want to do it. I had problems with the seal and had to have them come back. I have used this provider before in Twin Falls Idaho and had no problems.
Description of Work: replaced garage door

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$950

Response from Overhead Door Co
I am very sorry to hear that you had a bad experience with our company. We installed your door back in December of 2011 and this is the first I have heard about your issue. I am very sorry that this happened and would like to discuss the issue if you would want too. Just know that the employee that installed your door, no longer works for the company! I am not sure what the issue was with the motor operator and the reason behind not being able to install it. I am willing to do what ever it takes to make this right in your mind. Please fill free to give me a call. Bryan Manager 28-375-0137

Trevor F.
06/2013
5.0
garage doors
  + -1 more
I called first thing in the morning stating that I had a broken spring, they were at my house doing the repairs within 1 hour of me calling. Door works great and very prompt service.
Description of Work: Fixed my garage door spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Glenwood G.
06/2013
5.0
garage doors
  + -1 more
Brad showed up as had been promised on time. Had all his tools and equipment, everything he needed. Was polite and professional, knew exactly what was most likely needed, did the repair/replacement of the gear mechanism quickly. Checked out the other garage door mechanism, same age as the failed one, but said it was still in good shape, nothing to do. Very good and competent service at a reasonable price.
Description of Work: Fixed Garage Door, installed replacement gear mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Donald S.
04/2013
5.0
garage doors
  + -1 more
Outstanding service. Brad arrived earlier than expected and was finished replacing my garage door mechanism within 30 minutes, far sooner than expected. He performed a thorough inspection of the system and made appropriate adjustments. The garage door works better than ever! Great job!!
Description of Work: Replaced the gear mechanisms of the existing garage door opener that was worn/stripped beyond use. After installing and reassembling the mechanism, a thorough test was performed to ensure operability. The entire job was completed within 30 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Gina T.
04/2013
5.0
garage doors
  + -1 more
GREAT company to work with. We are very pleased with the quality of service and product we received.
Description of Work: We had a service call first, for a garage door that would not open. The entire experience with Overhead Door was excellent! From the first call, they were professional, friendly and highly competent. The service tech was VERY nice and arrived very promptly. We learned we could not repair the opener so we needed a new one. He was VERY professional, trustworthy and honest. On the day of the install, they arrived early and finshed before we expected. Everything went very well and we are happy with the service and new door. The price was reasonable and at no point did we feel like we were being taken advantage of. I would use this company again and will definitely recommend them to others

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LAUREN G.
03/2013
5.0
garage doors
  + -1 more
I originally called Wednesday evening and left a message for a service call the following day. The man I spoke with was friendly and helpful. Thursday morning I received a call saying that someone would be sent out in the next couple hours to assess the damage to the garage door. Gary arrived within an hour or so, re-hung the door, repaired the roller that had fallen off, straightened the tracks and indicated that the bottom piece & lower strut need re-placement. He gave me an estimate of under $200 for the parts & service call and made the arrangements for service the following day. I received a call the same afternoon saying that the parts were ready and a crew member could be at the house shortly. I was thrilled and when Brad arrived, he completed the work quickly and thoroughly. I was also pleased to know that the garage door panels were not bent too much & would not need to be replaced. The invoice was for $160, and I was expecting closer to the original estimate, so was very pleased with the final cost. We did have some occasional problems with the garage door not closing completely in the following couple days. When I called to ask for follow-up service, again Brad arrived very promptly and was able to determine the problem quickly and secure the sensor beams. Brad also showed me how to assess the problem in the future. Overall, the staff & crew with Overhead Door were fabulous & I would absolutely recommend their services.
Description of Work: The garage door was damaged by lowering the door on one of our cars on Wednesday evening. Thursday morning, Gary arrived and re-hung the door, straightened the tracks and arranged for several pieces to be replaced the following day. Thursday afternoon, Brad arrived with the necessary parts & repaired the garage door. Brad returned to adjust the sensor beams due to vibration causing the door to not close completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Verl W.
03/2013
5.0
garage doors
  + -1 more
Our garage door when pushed with the button inside the garage to open it, would only open maybe a foot. We called Overhead Doors and they set up an appointment with us 5 days out. They came a half hour earlier than expected on the repair date, which was great and did an excellent job. I felt like the price was a little high, but would definitely use them again.
Description of Work: Repaired our broken garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Marie E.
03/2013
5.0
garage doors
  + -1 more
Quick service. Right on time. Had my garage door up and working within 1/2 hour. I was afraid that the bill would be close to $1000.00. Was delighted to find out it was only $85. Definitely would call them again and refer them to others.
Description of Work: I exited my garage before the door was entirely up. Really messed up the door and my car. Couldn't get the door up or down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

621 Allumbaugh St, Boise, ID 83704

http://www.overheaddoorinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Dock Building & Repair,
Garage and Shed Building

FAQ

Overhead Door Co is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Overhead Door Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Overhead Door Co offers free project estimates.
Yes, Overhead Door Co offers eco-friendly accreditations.
No, Overhead Door Co does not offer a senior discount.
Yes, Overhead Door Co offers emergency services.
Yes, Overhead Door Co offers warranties.
Overhead Door Co offers the following services: Garage doors installation,Garage door repair,openers,Gate Openers, Hanger Doors, Motorized Awnings, Loading Dock Equipment.

Contact information

621 Allumbaugh St, Boise, ID 83704

http://www.overheaddoorinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM