MAID IN HEAVEN ETC

Professional, skilled, Jennifer has cleaned carpeting many years now for me. She is the best and she has it down to a science. She works alone, even moving furniture, informs of problem areas and gives professional advice on how to resolve those issues. Personable, prompt, skilled and professional. I highly recommend her.

My return that evening was with disbelief and disappointment. Nothing had been touched... baseboards, fans, vents, lights, walls, doors and window frames & ledges, cupboards, drawers, shelves, countertops, sinks, toilet, tub, floors. Were I to estimate the actual time she spent there... one hour at most. She seemed like a nice person, and since I felt comfortable with us having a mutual friend, I did leave her check for full payment up front. Having mentioned she liked squirrels, I told her to help herself to the squirrel feeder in our backyard, which she did take the time to dismantle off the tree. She also helped herself to 2 full rolls of paper towels which were left in the house for our use only. Time was now of the essence, so after this loss of $225, I was forced to clean the entire house myself which took 2 days. Following that, I did write her a polite letter, asking that with any pride, she would rectify her insufficient workmanship, and reimburse the monies she felt were unearned. Not a word. Should Jennifer Thompson be your scheduled housecleaner, I suggest you take a closer look... a MUCH closer look!