Add the Natural Beauty of Hardwood Floors to Your Home
With its incomparable natural beauty, wood flooring can truly transform a home's interior spaces. If you're ready to have this excellent product installed in your home, turn to the professionals at Idaho Hardwood Flooring. Our high-quality work comes backed by a one-year labor warranty, 20 years of experience, and a satisfaction guarantee.
As your one-call choice for hardwood flooring, we also offer refinishing, staining, cleaning, and maintenance. To schedule a free consultation, please contact us today.
Business highlights
17 years of trusted experience
Family Owned & Operated
Services we offer
New contraction, add-ons, refinishing, water damage repair & scratch repair of hardwood floor.
Floors turn out amazing, very clean and professional work! Brian and his crew were very friendly and showed up on time. I would definitely recommend anyone wanting to get there hardwood floors done to Idaho hardwood flooring.
Description of Work: floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tani Nelson
08/2024
5.0
Google Review
The hardwood team did an excellent job with our 20+ year old maple floors. We would recommend their work to anyone needing to refinish their floors. Chris
Rating Category
Rating out of 5
Yes, I recommend this pro
Mario Trevino
07/2024
3.0
Google Review
Idaho Hardwood Flooring was good and fair to work with, the problem i had was they sub out the installation and finishing of the wood flooring. My client replaced most of his hard wood flooring on the first floor with a 5 inch walnut flooring. The installers were in a hurry. They sanded and stained over a huge gash in the bedroom, which i later had to pay over $650 to fix. My client wasn’t happy and I was definitely not pleased.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kris Garman
06/2024
5.0
Google Review
Bryan returned for another project and was professional and knowledgeable.
Rating Category
Rating out of 5
Yes, I recommend this pro
Julie Masner
06/2024
5.0
Google Review
Great professionals! Workmanship is a first priority and customer satisfaction is uppermost!
Rating Category
Rating out of 5
Yes, I recommend this pro
Debbie Hamilton
05/2024
5.0
Google Review
These guys are great. Very knowledgeable in the flooring business and we will have them back to do one more room in our house.
Rating Category
Rating out of 5
Yes, I recommend this pro
Elizabeth R.
04/2015
2.0
hardwood floor
+ -1 more
We chose Idaho Hardwood Flooring because a friend of ours had used them and their floors were beautiful. We spoke to Chuck Pierce, who was charming and who seemed like he understood and appreciated our aesthetic. We felt seen and heard by him. Chuck even made us a few samples of the stain we would use. Three out of four were a very similar black/brown, but one was a light grey. We chose the light grey stain. The time of the stain choice was about six months before the actual install, partly due to our delay and partly because IHF was collecting the wood remnants for us. The install went fairly smoothly, but Chuck was not part of the install team. The color sample that Chuck had made for us was in the house and I spoke about the color with Bryan, Chuck?s partner, who was the head of the install team. They stained the floor the wrong color. My best guess at the lack of communication was that Chuck had written down the right stain, but had neglected to write down that he had doctored the stain color. There is no standard, store-bought, light grey stain, I?ve since discovered. It was a custom color that Chuck created. Unfortunately, in the ensuing 6 months, that piece of information was lost and not communicated to his partner who was installing the floor. Regardless, Idaho Hardwood Flooring and Chuck Pierce have no system for making sure that everyone signs off on the stain before it is applied. This should be a common procedure, considering the permanence of the stain. When I first saw the color, I sent a non-emotional email, asking if it was going to lighten as it dried. I truly didn?t know. The color was a dark, blackish/brown and the sample was a light grey. Chuck sent back a one line email to me: ?We have been prepared from day one for you to not accept floor no matter what.? Chuck did not address the color of the floor. To make a long story short, Chuck, Bryan and Idaho Hardwood Flooring never apologized for the mistake. They never offered to make it right by stripping the floors and redoing it. Their solution was to cut their losses and give us a 25% discount on the cost of the install. They offered the discount because they knew they were wrong (although they never admitted that). They took my floor sample with them when they last left my house so I could no longer have the evidence (although I do have a photo of it). When I asked for some time to get a second opinion and think about the 25% discount, I received an email that told us we had a deadline to make a decision otherwise, they would sue us and put a lien on our house. To be clear: they stained the floor the wrong color, accepted no responsibility for the mistake and threatened to sue us. In my opinion, Chuck was bullying us. In the end, we took the 25% discount and paid them, but not before more nastiness on their part. Chuck presents a sophisticated product that, in my opinion, his team cannot deliver on. They put a lot of bumps and stains on our walls while they worked that had to be fixed. Many corners on our freshly painted walls were bumped by the sander. A brand new door jamb (installed 2 weeks prior) was cracked. They forgot a transition to an adjacent room that did not have the hard wood. They left, smelly stained rags on our lawn, sawdust all over our driveway and garage. There are plenty of other mistakes as well. Thorough they were not. See the photos. The color the floor was stained is pretty, it?s just not at all what we asked for. We took the discount offer because it gave us the funds to put in additional wood floors in a room for which Chuck had not collected enough wood. We also did not trust his team to be back in our house ? not that he offered to fix anything -- after all the unpleasantness and hostility on their part. I could not in good conscience recommend Chuck Pierce or Idaho Hardwood Flooring to anyone I cared about. They might do a good job, but they might not. And if it?s the latter, there seems to be little recourse, aside from a bullying and perhaps, a lawsuit and who wants that? If you read my other reviews, I found a wonderful hardwood floor installer who did the last remaining room, after the fiasco with Idaho Hardwood Flooring. The hardwood floor installer I would recommend: Horseshoe B ? Mark Beckman.
Description of Work: Installed Hardwood Floors. Stained Hardwood Floors
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$3,600
Jeanne L.
04/2013
1.0
hardwood floor
+ -1 more
I have had hardwood floors in every home I have ever purchased. If the home did not have hardwood floors when I purchased it, I had hardwood floors installed. In my current home I recently had some carpet replaced with hardwood and had existing hardwood floors refinished at the same time to match new floors. I have never been so unhappy with my floors (in 6 different homes) as I am with the floors installed by Idaho Hardwood Flooring, LLC. There are SO MANY places the boards are splitting apart from each other (possibly because they were not cured long enough); some of the boards are warping and curling up. I was told that water must have been spilled there (an area of about 24" x 12" right in the middle of my living room) and I just didn't notice. In their fifth visit to my home to discuss problems with the flooring, the solution I was offered was to fill the areas where boards were splitting away from each other. This is on brand new floors!!!! In the new install, Idaho Hardwood Flooring LLC used ill-fitting boards and filled in splits between them with wood putty rather than selecting boards that actually fit together. One of those fills is about 2 1/2 feet long in a very visible area of my living room. It is already cracking and splitting apart. If you've ever had hardwood floors filled, you know the look. You end up with thick, putty looking seams. Put simply, this is the worst installation of hardwood floors in my 20 years of experience with hardwood flooring. When I was originally looking for a company to do my floors, Idaho Hardwood Flooring, LLC, had some good reviews and some bad reviews. But they were recommended highly by my cleaning lady, so I decided to give them the benefit of the doubt. Big mistake. When I logged on to Angie's List to finally enter my review of this company, I was surprised that the reviews I had read last year were no longer listed. In any case, buyer beware.
Description of Work: Hardwood is required to be delivered to location of installation 5 days prior to installation for the wood to cure (acclimate to environment). The wood for my job was delivered on a Friday and installation began early Monday morning. Rather than taking the four days estimated to complete the job, my job was completed in 3! At first I thought that was great! At first glance the flooring looked beautiful. But once I started cleaning it, I found many flaws. I was promised that any problems with the floors would be repaired. All I would have to do is call!! So I called. When I called the first time I was told the owner of the business "would be bummed he had to come back from hunting to do the repairs", but he would do it. My personal opinion is that my job began a day early and completed in 3 days, rather than the estimated 4 days, so that owner and/or workers wouldn't miss opening day for hunting! In any case, I called for repairs. Four different times. Every time Idaho Hardwood Flooring LLC came out to repair flaws, they created additional problems!! FOUR TIMES!!! After their fourth attempt I needed a breather from having them in my home. Then I had three medical emergencies occur in my family almost simultaneously...thus the long delay between my fourth call and my fifth. My floors are splitting between boards in many places, buckling/warping in others. And there is actually a shoe print in the finish from the fourth time Idaho Hardwood Flooring LLC came out to repair mistakes! I think my 15 year old son and I could have done a more professional job than was done by this company.
Rating Category
Rating out of 5
quality
1.0
$4,500
Jeri M.
03/2012
5.0
hardwood floor
+ -1 more
They came and gave me the best bid so I went with them. They showed up at 8:00 am (The scheduled time) on the start date and put plastic on the whole house to protect from the dust. They finished in the time the told me they would and they left the house cleaner then they found it. I would recommend them to anyone wanting this type of work done.
Description of Work: They refinished my oak floor that i found after pulling up the old carpet. They also put a dark brown stain on which made the floors look amazing. I am so impressed with how they turned out.
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Service Categories
Hardwood Flooring Sales and Installation,
General Remodeling,
Water & Smoke Damage,
Flooring Sales and Installation
FAQ
Idaho Hardwood Flooring LLC is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Idaho Hardwood Flooring LLC accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Idaho Hardwood Flooring LLC offers the following services: New contraction, add-ons, refinishing, water damage repair & scratch repair of hardwood floor.