HOME APPLIANCE SVC

unknown

1 minute to diagnose the problem and 1 hour to chip the ice off the coils and access the thermostat for replacement. They had the part with them. Very professional.

Rod was on time and called before he arrived to advise he was on the way. He immediately diagnosed the problem, fixed it then ran a short cycle to be sure that the problem was resolved. He was professional and very helpful with tips to keep the year old machine in excellent condition for years to come. Would definitely recommend H A S again. I forgot to ask for the senior discount and he did not offer it but on the whole a great experience.

A good service call. Joel called before he came, and he was early and punctual. He quickly assessed my washer and provided the necessary part to make it work again. He also was knowledgeable about this brand of washer and told me what to expect in the future as far as repairs.

The technician, Joel, arrived during the scheduled time to a**** the damage to our refrigerator done during a recent move - he took pictures, order parts and said it could be four weeks for the parts to come in. While he was here I asked about some intermittent trouble we were having with our washing machine, totally unrelated to the move. Joel happily looked at the model, asked questions and looked up the part needed as well as he gave me a verbal quote. After he left I called the office and arranged to move forward with the washer repair. The washer part came in quickly and the office said I could wait for the other refrigerator parts or not, my choice. I schedule the washer repair. A couple of days prior the washer repair date the office called, the refrigerator parts were in and could be completed at the same time! Joel showed up during the scheduled time, completed the work quickly and addressed my concern with the refrigerator, make an on-the-spot impromptu repair (that should have cost the mover a new handle) to my satisfaction. I will call them if I have other appliance repair needs.

I called yesterday late afternoon after noticing water on the floor under the refrigerator. Don arrived first thing this morning on time. He was friendly, efficient and very professional. He explained what he was doing and demonstrated how to remove the compartments in the freezer section. The person who scheduled the appointment yesterday afternoon and called this morning to let us know when Don would arrive, was also very pleasant and professional. I highly recommend Home Appliance Service.

HAS was recommended by a friend. Don showed up on time and when right to work. Very friendly and professional. He talked to me about what was wrong and began trouble-shooting. He quickly found the problem and fixed it. When it was all done, he had put everything back together and everything worked well. I will use them again in the future.