I contacted HiBeam through their website and received a response in just a few hours. I explained to Brian exactly how my computer was behaving (badly!) and set up an appointment for him to come to my home to service it. He explained what I needed to do in preparation and also asked me all the appropriate questions about whether or not I had original installation discs and access to other software I had previously purchased. Brian arrived on time, was professional and very pleasant. He performed the work efficiently and accurately. He also made excellent suggestions about other technology we have besides the computer he was hired to work on. Brian has a knack for explaining things in a way that is respectful, concise and easy to understand. He made sure everything was working correctly before he left. It has been several weeks since the work on my computer was done and I am extremely pleased with the results. I would really recommend HiBeam for residential and business customers. I think their prices are very reasonable, their response time is quick and they are highly qualified.
Description of Work: My computer, which was running extremely slowly and poorly, needed to be wiped clean and everything re-installed. Brian from HiBeam came to my home, double checked the back-up that I had done in preparation, wiped my hard drive completely clean and re-installed Windows 7 and most of my programs. He also answered questions clearly and made suggestions that have been very helpful. He recommended that I increase my computer's memory, specified exactly what I needed to buy and helped me find the best price from a reputable online vendor. When the memory arrived a week or so later he stopped by and installed it for me.
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Service Categories
Internet Service,
Computer Repair
FAQ
Hibeam LLC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: Closed
Hibeam LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Hibeam LLC offers free project estimates.
No, Hibeam LLC does not offer eco-friendly accreditations.
No, Hibeam LLC does not offer a senior discount.
Yes, Hibeam LLC offers emergency services.
Yes, Hibeam LLC offers warranties.
Hibeam LLC offers the following services: Computer service, tune-up, software installation, back up, data recovery & smart phone setup.