GLYNN'S HEATING & AIR COND

Excellent.

Excellent - Jeff Glynn is always responsive to repair needs in a timely manner. When it came to to have my old ac and furnace replaced, he suggested timing and products that met my needs for square footage and budget.

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Jeff made time on a Saturday to come give me an estimate. He explained everything in clear, plain language and never talked down to me. He gave me the option of installing a 95% efficient EnergyStar furnace or the standard 80% high-efficiency 2-stage furnace. I asked him which he would pick if he were me. I expected him to try to sell me on the more expensive option. But Jeff and I talked through the pros and cons of each, and we decided together that the extra 15% efficiency probably wouldn't pay for itself with the savings on my gas bill, based on the small size of my house. When I weighed that with the extra complexity of the EnergyStar furnace (and the fact that they drain water and can possibly freeze up), I opted for the 80% furnace. I asked about maintenance. Jeff told me that today's furnaces don't need yearly "checkups" and that I didn't need a service contract, which so many companies try to sell you. (My installation fee includes free service for 2 years, as needed.) Jeff showed up on time for the 2-day installation process. He came back a few times to tie up loose ends, and he helped me get the gas bar and meter installed. He cleaned up and removed all the garbage and old equipment. He and his partner did a terrific job and were friendly and professional. I highly recommend Jeff Glynn. He did very good work at a fair and honest price.

I called them on a Sunday evening thinking I would leave a message, but a technician answered the phone and was courteous and helpful. I arranged a service call for the next morning, and they had the problem fixed before noon.