They worked with my schedule. They didn't cost that much. Very personable.
Description of Work: They moved my furniture out. They did send their repair man and they came in a very timely manner.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff S.
06/2018
5.0
moving companies
+ -1 more
The move went extremely well. Houses and furniture were looked after extremely well despite moving some heavy and awkward furniture. Would definitely use this crew again.
Description of Work: They moved our heavy or larger furniture to our new house in Boise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cross Town Movers
Thank you for the kind review, [Member Name Removed]. We are happy you had a good experience with us. We hope you are enjoying your new home. Don't hesitate to call if you never need anything!
Steven G.
10/2017
5.0
moving companies
+ -1 more
Showed up on time, crew was polite, professional and efficient. Did a great job within the time quoted in the job bid. Will gladly use again for future jobs.
Description of Work: Disassemble, move to studio, reassemble solid oak table, and disassamble bed, place large area rug, and reassemble bed in master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
Cory J.
10/2017
5.0
moving companies
+ -1 more
Very well with one exception. Scheduling was easy and allowed for weekend service. They did break (crack in 2 places) a dinning room chair. Person who did it was very transparent, explained what he did, and how the company will send a person out to repair and make it right. Even though they did break something they did pay to fix it (at house service). All in all, very happy
Description of Work: Moved our house (2 bedrooms, 1 tv room, 1 office, and garage) to another houes
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Joy F.
07/2017
3.0
moving companies
+ -1 more
The first time, they were terrific, getting the job done in just a few hours. No add on charges, no damage, very professional. This time in February 2017, I was very disappointed. First of all, this was the exact same move with the same amount of furniture and boxes to be moved. $220 the first time and $637 this time. The move took three times as long, therefore was much more costly, plus the added a trip charge of $25 for a 4 mile move. They damaged numerous pieces of furniture that had to be restored with gouges on the tops of tables and edge damage to several pieces. The company did arrange to repair them, but this damage should not have happened. One of the men was a joker and thought it was funny to carry two tables at once and balance a lamp on top. Yes, both tables were damaged. I will not be using this company a third time, that's for sure and I was incredulous at this second crew versus the first one.
Description of Work: This was the second time I used this moving company to move my two bedroom home to a new house 4 miles away.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$637
Response from Cross Town Movers
We are very sorry to hear that there were concerns with the second move with us. The move in February of this year was for a 2400 square foot house moving from Boise to Meridian. When the customer called to book the job, it was estimated for 8+ hours of time. At this point the customer agreed with that estimate and never said anything about the same items being moved previously and that it only took a little over 2 hours that time. Had she told us that, it would have raised red flags since there is no way to move a 2400 square foot place in 2 hours. The second move ended up taking 6 1/4 hours of time plus there was a travel fee of $24.50 which we charge when we come back from a Meridian location. She is right that there was minor damage and that it was taken care of. We always repair, replace or compensate for anything damaged. Ms [Member Name Removed] is also right that the charge on the second job was for $637. She paid that amount at that time with no concerns being raised and she signed the invoice that she was satisfied with everything. If there is an issue and the customer voices any concerns at all about the time taken, or any other issue, we always resolve the issue at that time. We strive to have outstanding customer service and would be happy to speak with Ms [Member Name Removed] about any of these concerns.
Toni H.
07/2016
5.0
moving companies
+ -1 more
This is the second time I’ve hired Cross Town Movers to move my furnishings from one house across town to another house. Even so, I did some comparison shopping beforehand, because this time I only needed to move the large items – I’d done the lion’s share myself, so there were no boxes, no appliances – just the furniture that wouldn’t fit into the back of my SUV – nothing else. I about swallowed my tongue when I saw the quote I got from the competition – you know, the ones who provide two men and a truck to do the work 😜. So I phoned Cross Town Movers who reminded me of their more realistic per-hour fee structure. The irony is, they also provided two men and a truck at a fair and reasonable rate that was a lot easier to swallow. I was impressed with the courteous, careful and efficient work of these two strong and hard-working young men, who came and left in their truck 😜. HIGHLY RECOMMENDED.
Description of Work: Move cross town.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Debbie M.
03/2016
5.0
moving companies
+ -1 more
This is the second move I've done in the last few months with Cross Town and they've been great. No complaints and I couldn't be happier, great service!
Description of Work: Moving services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Kenneth P.
04/2015
5.0
moving companies
+ -1 more
It went well. We like them. They were good. I would recommend them.
Description of Work: We used Cross Town Movers for moving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy L.
11/2014
5.0
moving companies
+ -1 more
The guys showed up on time, and got to work immediately. We used them to move mainly large furniture, so they were able to load, move and unload within about two hours. We were very satisfied with their service. There was only one thing I was unhappy with; we were told there was no need for blankets, wrapping, etc., but our mattress was put in the truck with no protection, and when it arrived at our new house, it was marked and soiled on one side. We were able to remove most of the dirt, but it still has stains. The mattress is less than three years old, and has a white foam type cover. I highly recommend requesting a mattress bag/cover to prevent damage or soiling.
Description of Work: Moved large furnishings from one residence to a second residence approx. five miles away.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Linda C.
06/2014
5.0
moving companies
+ -1 more
Great. Everything arrived in one piece and placed where I wanted it to be placed.
Description of Work: Move household contents 2 miles to new home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Suzanne P.
05/2014
5.0
moving companies
+ -1 more
Our moving guys Justin and Dakota, were awesome! They were on time and ready to work. They were able to move us out of our 2 bedroom apartment on the second floor in a complex parking lot without any issues. We never heard them complain about the stairs or anything. They were fast and took great care of our stuff. We only ended up with a couple of minor dings in our new house, so we view the experience as a total success! We will use them again and recommend them to others in the future.
Description of Work: Moved us from a 2 bedroom apartment to our new house. They also helped us empty our storage unit and bring everything to the new house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Carole N.
04/2014
5.0
moving companies
+ -1 more
I had asked for movers that would handle antiques carefully. ALL went well. On time, worked steadily, very courteous and price was within the telephone quote given to me. This is the second time I have used them over the years and highly recommend them.
Description of Work: Moved heavy antique furniture for me
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Trevor F.
02/2014
5.0
moving companies
+ -1 more
The movers were friendly and packed my stuff super securely in the truck. Nothing moved for the full 800-mile trip. Overall, I was very pleased. The price I stated was for two men for three hours of loading. One minor gripe: upon unloading I found they had turned a couple boxes of bottled liquids (cooking oils and dish soap mostly) on their sides that leaked out. This was probably my fault as I didn't label them "this side up" or anything. I guess I assumed the fact that the boxes were specifically for bottles was a good tip off. But again, I've never hired movers before, so I didn't think to be so careful in my labeling. My bad.
Description of Work: Load my rental truck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Robert B.
02/2014
5.0
moving companies
+ -1 more
These guys were terrific! Although their office originally gave them incorrect information about our move, they were quick to adjust, spent the amount of time and energy needed, and were flexible and friendly in all that they did.
Description of Work: Packing and moving boxes and furniture from one home to another, and moving boxes and furniture to storage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
David P.
01/2014
5.0
moving companies
+ -1 more
We scheduled the appointment 2 weeks in advance and had no problems getting a time and date that worked for us. My wife was pleased with how fast and polite the workers were.
Description of Work: They loaded our belongings into a truck and unloaded them at our new location one mile away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Linda W.
12/2013
5.0
moving companies
+ -1 more
They were very professional, fast and no damages to furniture. We heard nothing but good things about them and people were right.
Description of Work: Moved furniture to garage for floors to be refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kathleen C.
11/2013
5.0
moving companies, home builders
+ 0 more
They did a terrific job. We had it mostly organized before they came and it went quickly.
Description of Work: Moved a 2800 square foot home into storage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Tom H.
10/2013
5.0
moving companies
+ -1 more
I requested four men and two trucks due to the quantity and size of items to be moved. They showed up on time and were very courteous and friendly. The men worked quickly and were very efficient and careful with our furnishings. The move was smooth with no problems. The total price was very fair. I would recommend Cross Town to anyone. Thanks for a job well done.
Description of Work: Moved all household furnishings from a storage facility to a new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Bradley B.
08/2013
5.0
moving companies
+ -1 more
Went very well. Total cost ended up being more than initial quote, but the movers states it takes more time and effort to load a PODS system than their own trucks.
Description of Work: Moved house into and out of PODS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Mikiel M.
08/2013
5.0
moving companies
+ -1 more
Justin and Hunter were really nice young men! So refreshing in this day and age of lackadaisical work ethics... They were prompt, polite, neatly dressed and overall a true pleasure! They took great pains to move our stuff with care and professionalism! Thank you so much Crosstown Movers! You are Highly reccommended!
Description of Work: Crosstown Movers moved us across town!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Patricia H.
05/2013
5.0
moving companies
+ -1 more
The move was seamless and efficient. The movers from Cross-Town Movers were punctual and professional and pleasant. They and quot;hit the ground runningand quot;. The move took less than 3 hours and it was in the heat of the day in the middle of the summer. I would recommend them to anyone. This was the second time I have used this company here in Boise and was very impressed both times with their professionalism and efficiency.
Description of Work: Moved my personal items/furniture from one local address to another local address.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Rene B.
02/2013
5.0
moving companies
+ -1 more
There was snow and ice on the ground. Carpet was laid out at our new home. The floors stayed clean. No damage was done to anything moved. George and James did an excellent job! Courteous and efficient.
Description of Work: Moved household and garden stuff, which included some heavy items. We moved 4 miles away. We were charged $78 and hour. It was well worth the money.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$527
Tanaz M.
01/2013
5.0
moving companies
+ -1 more
We joined Angie's List for the specific purpose of finding good movers. This was money well-spent. The reviews for Cross-Town movers were very positive, so we hired them. They did a great job. They were polite, professional, quick, timely, and extremely competent. My girlfriend took care of hiring them. She said they were friendly and helpful on the phone. My girlfriend told Cross-Town that we needed someone experienced in long-distance shipping. They sent their best guys. We decided to move with U-Pack and we needed help loading our truck and moving our heavier items from out apatment to street level. Moving our 4th floor one-bedroom apt's belongings to the ground floor (with an elevator) took about 2 hours - with one mover generally transporting belongings and the other expertly loading the truck. It was like a game of Tetris! Everything was loaded perfectly and not a single thing broke or even moved as the truck went across the country. Altogether, we were very satisfied with Cross-Town. I highly recommend them.
Description of Work: My girlfriend and I decided to move with U-Pack. We hired cross-town movers to help us bring all of our belongings (already boxed by us) from our one-bedroom apartment down to the ground floor of our 4-story apt building and load a section of the cargo truck. To minimize our use of truck space, they had to pack everything vertically and use rope/straps to keep everything in place. They did an incredible job loading the truck. Not a single thing broke or even relocated in our move from Boise to the east coast. Finally, they mounted the dividing wall, which turned out to be a complicated operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Karin P.
09/2012
5.0
moving companies
+ -1 more
We are very pleased with the job done by Cross Town Movers last week. We had 20 pallets of boxes and other items like elliptical machines, tables, and bookcases that had come by barge and truck from Anchorage (over 14,000 pounds). The plastic wrap had to be removed, and about 400 boxes distributed from the pallets inside the house and garage. The two men arrived on time, and they were efficient, knowledgeable, experienced, friendly and courteous, and hard working. All the boxes were dealt with and the empty pallets stacked in about 5 hours. They were careful to clean up any litter produced. In short, it is the type of moving help you would always like to have, but that we have never had before last week.
Description of Work: Household goods were unpacked from pallets and moved from the street into the house and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Patricia H.
08/2012
5.0
moving companies
+ -1 more
Excellent experience from start to finish. Have used them twice now and both experiences have been very good.
Description of Work: Moved from a 2nd floor apt to a 3rd floor apt in unbearable heat. Crosstown Movers were punctual, professional, friendly & fast. Did their jobs quickly & very efficiently. Were very careful with my items. Got out of their truck & "hit the ground running". Didn't waste time. Did a wonderful job. This is the second time I've used this company in the past year & they are wonderful. Would recommend them without any hesitation. Great price(s) too. Very reasonable rates. Have had excellent experiences with them.
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Service Categories
Moving Companies,
Storage,
Homebuilders
FAQ
Cross Town Movers is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Cross Town Movers accepts the following forms of payment: Check,MasterCard,Visa
Yes, Cross Town Movers offers free project estimates.
No, Cross Town Movers does not offer eco-friendly accreditations.
No, Cross Town Movers does not offer a senior discount.
No, Cross Town Movers does not offer emergency services.
Yes, Cross Town Movers offers warranties.
Cross Town Movers offers the following services: Residential and commercial moving, packing & storage.