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Capital City Heating & Cooling

Heating and Air Conditioning, Plumbing

About us

Our office is open 8:00 am thru 5:00 pm Monday-Friday. Although, we do offer 24/7 365 emergency service to everyone. There is no after-hours fee on emergency visits.

Business highlights

54 years of trusted experience
Emergency Services Offered

Services we offer

Heating & A/C service & installation.

Services we don't offer

Plumbing and Electrical but we can give you a great referral.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
19%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 1-21 of 21 reviews

Katherine S.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Their service techs are always considerate, knowledgeable, efficient, and they explain all options and repairs clearly. I feel safe and confident using their services.
Description of Work: I have had Capital City out for both significant repairs and regular maintenance, from air conditioning and duct repair, to a recent furnace tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LaDessa F.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
They did great. They're very professional and great to work with.
Description of Work: They put in a new furnace and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The owner, Michael,called me 30 minutes before or appointment to let me know he'd be a bit (they were busy, it was 10 degrees),then called to advise me he was on his way. Arrived on time. Asked me what the problem was. I expained the noise was coming from the infuser blower,he agreed. The furnace is 12 years old, he gave us several options. Repair it, replace the furnace (this was not a forced attempt to sell),or let it run it's course and come back when it fails, which could be soon,or hold out for years. We opted to wait and plan for an eventual replacement. I asked what the charge was and told me, "nothing". Michael was simply outstanding,very personable and genuine. His company has visited our place several times, no outrageous charges,prompt and pleasant technicians. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan S.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Used them for a furnace tune up. Overall they were fine -- I think. But they didn't bother to change the old filters on my furnace. I didn't realize it until a few weeks later. That seems like one of the most basic things that should not be overlooked.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Capital City Heating & Cooling
Hi [member name removed], I would like to send our tech back out to do that. Could you please email me your filter size so we can make sure it gets done? It is not our policy to not change filters unless the homeowner requests it not to be done. So we will make it right and if you have already changed them, then give you a set for next time. I look forward to hearing from you, jenny@capitalcityheating.com Thank you kindly, Jenny

Jason P.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
I hired capitol city to come in and fix another contractors mess. They did a great job at a great price. And it looks good too.
Description of Work: Installed a new indoor ac coil and new lineset.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Ivey B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They performed an inspection and did not find a problem with my future air conditioner. When I moved in, it didn't work, and I called them back. They replaced the air conditioner. I couldn't be any happier. They really stand by what they say.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Mike came out at 1AM to fix my heating furnace which he didn't even install (he has installed both of my air conditioners and my hot water heater - all at a great price, all more efficient, and all with outstanding service and professionalism). He then refused my offer of a service fee (even though it was at 1AM on New Year's Eve and not on one of his installations - I mistakenly called him when I should have called the company that installed the furnace). When this furnace eventually goes down for good, Mike will get my business for the replacement. As usual, above and beyond service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rhonda W.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
We called in the morning, and the person who answered told us they had a cancellation for that same morning. The repairman arrived at the promised time, and was able to quickly diagnose the squeal coming from our air conditioner. He left for parts and returned shortly to complete the work and verify the conditioner was working properly. The air conditioner has been working through several weeks of 90-plus degree weather with no further problems. The only issue was a snafu with processing our credit card payment, which did not show up on our bill that month. When we followed up with the billing office, they told us they had recently switched over to a new billing service, and that has since been resolved.
Description of Work: Replaced a condenser fan motor on our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Suzanne M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Came out same day and installed water heater. No problems always prompt and courteous.
Description of Work: Install new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Suzanne M.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
On the week of July10th it had been in the 100's and the fan on our furnace seized up. I called Capital City Heating and Air Conditioning about 3:00 p.m. on Wednesday July 10th. Michael came out about 2 hrs later and checked everything out. He said the fan motor was shot and there was a crack in the heat exchanger box. Gave us the option of replacing just the motor which would get us thru the summer, but would need to replace the furnace in the fall as the crack would pose a carbon monoxide threat. We went with the new furnace. He sent someone out with a portable air conditioner for us to use until they came out the next day to replace the furnace. (Thank God or Michael we would have never been able to stand the heat.) His workers showed up on time, put in the new furnace in about two hrs. cleaned up and hauled off the old furnace. Everything's working great will definitely call them again for any heating/ cooling/water heating problems!
Description of Work: Replaced Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Michael S.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Went smoothly and we are happy with the result
Description of Work: Installed new central air system

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Robert S.
05/2013
4.0
plumbing
  + -1 more
They are okay. They did pretty much what I needed them to. My experience with them has been positive. They may not be the cheapest but they do good work.
Description of Work: I have been using Capital City Heating & Cooling for plumbing multiple times. They replaced some items like heaters in our rent house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Brady T.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
They performed the service in a prompt and professional manner. They arrived when promised, did the job and completed it on schedule About six months later we had a problem with the pump used on the steam humidifier--it wasn't installed correctly and failed. They came out an replaced it correctly this time at no cost to us and were very apologetic about not installing it correctly the first time. I would defiantly use them again in the future.
Description of Work: Capital City Heating & Cooling gave us a competitive quote on replacing our 18 year old furnace, humidifier, and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Judy T.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Do geta second opinion on any major expenditure. Do call Capital City!
Description of Work: I had a recommendation from another company that I needed to replace my HVAC. Thank God I got a second opinion. Capital City came out, inspected my system, and assured me it was not on the brink of failure. I have a service contract with them now. They came to do the winter inspection, which went very smoothly. Love the guys and the company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Robert S.
08/2012
4.0
heating & air conditioning/hvac
  + -1 more
A/C coil was damaged beyond repair... options presented to replace just coil exchanger or to replace the whole 25-30 yr system.. I opted for the later.Very personable service.
Description of Work: Replace hvac system- heat/cool and outdoor exchanger

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Kristin S.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
I would use Capital City Heating and Cooling again in the future if I need to.
Description of Work: They corrected the problem with my heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Heather W.
07/2011
5.0
plumbing
  + -1 more
We haven't had any issues or any problems. We would definitely use them again.
Description of Work: We used Todd's for plumbing. They re-piped our whole entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

kenneth R.
02/2011
4.0
heating & air conditioning/hvac
  + -1 more
Charged too much. I paid the bill and will never use again.
Description of Work: Replace blower motor in outside aircondition unit. I told them what the problem was. They charged approx $600.00 for part that should have been $100.00

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$700

Response from Capital City Heating & Cooling
Thank you so much for your response to our service. We cannot correct problems if we do not know about them. We do not want you to feel like you cannot use our company for your HVAC needs and would like to talk with you about making you feel more comfortable. Please give me a call at your earliest convenience and we can talk about a resolution.

Melinda M.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
Our A/C went out in July and we got bids from six local companies. From those, we narrowed it down to three, one of which was Todd's. Their bid was right in line with the other two, but we liked the product, the responsiveness and the thoroughness of the salesman making the bid. He crawled under the house (yikes) and took a good look at what didn't work with our old system. The installers were prompt and professional. My only quibble was that the A/C unit had a dent in it and they were going ahead with the installation. It turned out to be serious enough that they got another unit. All the equipment is just as described and we have been very happy with it.
Description of Work: Installation of new furnace and A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Melinda M.
08/2008
5.0
heating & air conditioning/hvac
  + -1 more
Our antique air conditioner gave a last gasp on a Friday night in July. We took time to go through a lengthy bidding process--we contacted six contractors--and ten days later had a new system. We replaced the furnace and a/c at the same time. Out of those six contractors, three were great but Todd's had the edge because they could install quickly. They were out early Monday morning, took care of all the problems that come with installing a system in an older house and had everything finished by late afternoon. They were thorough, prompt, courteous and ethical. They did everything on the bid for the price that was quoted. The best compliment I can give is that there were no surprises.
Description of Work: We replaced the air conditioner and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

    Contact information

    420 N Curtis Rd, Boise, ID 83706

    http://www.CapitalCityHeating.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing

    FAQ

    Capital City Heating & Cooling is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Capital City Heating & Cooling accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Capital City Heating & Cooling does not offer free project estimates.
    No, Capital City Heating & Cooling does not offer eco-friendly accreditations.
    No, Capital City Heating & Cooling does not offer a senior discount.
    Yes, Capital City Heating & Cooling offers emergency services.
    No, Capital City Heating & Cooling does not offer warranties.
    Capital City Heating & Cooling offers the following services: Heating & A/C service & installation.
    Plumbing and Electrical but we can give you a great referral.

    Contact information

    420 N Curtis Rd, Boise, ID 83706

    http://www.CapitalCityHeating.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM