Do NOT use this company. I contacted them because of a promotion on Amazon.com. They promised two hour of homecleaning for $30.00 - a $60.00 value. I purchased their services through Amazon.com and received a voucher for their services. After repeated attempts to contact them I was finally able to schedule an appointment for three weeks later. They never showed on the appointed day. I left multiple messages on their answering amchine in an attempt the reschedule. They never returned my calls. Fortunately, I was able to get a full refund from Amazon.com. I must have called them ten times but I never got anything but the answering machine. Definately a firm to avoid.
Description of Work: Boise Cleaning Services was supposed to do light housecleaning on my three room condo.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$30
Rich B.
10/2011
1.0
house cleaning
+ -1 more
Do not call this company.
Description of Work: Made appoitment through social network pre paid for work 10:00 am 8/19/11. Company was running late got phone call said they would be at my home between 10:30 and 11:00, have not seen or heard from them since. Have called no response.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$30
Jean B.
09/2011
1.0
house cleaning
+ -1 more
It didn't go at all. They never showed up!
Description of Work: I bought two vouchers from Amazon local, each for 2 hours of cleaning. I followed instructions for setting up an appointment, but when the day and time arrived, no one showed up. I called to find out why not and the person told me he would "make a call to find out why they are not there and will call right back." He didn't call back. I called again the next day to see what the plan was to reschedule and left a message on the answering machine. No one called back. I would recommend that you avoid this company. I will seek a refund from Amazon.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$35
Larry C.
09/2011
1.0
house cleaning
+ -1 more
We purchased a voucher through amazonlocal for two hours of housecleaning for $30. A date was set for a deep cleaning and a date for the two hour cleaning. I emailed the business the list of cleaning tasks for the deep cleaning estimate. An estimate was never received. The company said I did not send the list. I did send the list and then resent it. I cancelled the deep cleaning since no estimate was received. The company changed the original date for the 2 hour cleaning. On the day of the rescheduled cleaning, no one showed up and no call was made to us. We had to contact the company. They would not answer phone calls, but did respond to my email. They offered to clean anytime we wanted. A date was set. The owner was going to do the cleaning. He called when he arrived at the major cross street for further directions. Our phone line was busy for a short time. We called him back immediately 5 times with no response. We were sent an email stating that he could not wait and that we had not called him back. We have emailed the company and have not received a response. I'm sure the company would have another point of view. At any rate, we were very disappointed. We were hoping that this company might become our regular housecleaners. My initial contact had been positive. We contacted amazonlocal. Our money is being refunded.
Description of Work: The company never showed up to perform the housecleaning.
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Service Categories
House Cleaning,
Window Cleaning
FAQ
Boise Cleaning Services is currently rated 1 overall out of 5.
No, Boise Cleaning Services does not offer free project estimates.
No, Boise Cleaning Services does not offer eco-friendly accreditations.
No, Boise Cleaning Services does not offer a senior discount.
No, Boise Cleaning Services does not offer emergency services.
No, Boise Cleaning Services does not offer warranties.
Boise Cleaning Services offers the following services: Residential & commercial house cleaning, custom cleaning, future cleanings & window cleaning.