150 employees. No subs. Cost is determined by job. Travel charges apply. Service fee may apply. Additional DBA's - North American Van Lines, Air Van Moving Group. Additional phone - (800) 769-5641.
Description of Work: They provided packing of the major furniture items and loading of all household items on their truck; delivered our household items to our new home and unloaded and setup our major furniture items. They were very punctual and on time as promised, very professional and dedicated workers; and, arrived on the day and time as promised, unloaded the truck with no damage to any of our items. Highly recommend their service. The Boise local representative, Merchants Moving and Storage, was excellent to work with and delivered on everything as promised. Would highly recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,600
Gena C.
09/2014
1.0
moving companies
+ -1 more
unknown
Description of Work: The pick up of our move went well however receiving our stuff on the other end ( only 8 hours away) took a month longer than we were told and when we finally received it the delivery company used was rude and unprofessional.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0
$2,500
WILLIAM T.
07/2014
4.0
moving companies
+ -1 more
In Boisee, the people that were helping the driver were not trained, they really didn't know what they were doing, where as the people here that were helping the driver knew what they were doing, and they did it very well. We had some damage, but it was reimbursed. They were on time.
Description of Work: We moved here last year and we used Air Van northAmerican. We moved from Idaho to California.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Kimberly J.
05/2013
4.0
moving companies, storage units
+ 0 more
The driver picked up the load at the Air Van warehouse as scheduled. Minor problem occurred when there was miscommunication between Air Van and driver about their being two inventories and two destinations (House and Storage). Driver loaded items without taking notice of different color inventory tags; this provided some extra work at this end. I was pleased with the professionalism and hard work of the driver and his unloader.
Description of Work: Provided an assessment of belongings, gave not to exceed quote. Driver was not available the date I had to move, so Air Van inventoried and moved load to their warehouse to wait for the driver. Several items were scratched by Air Van personnel getting them through the doorway. I was not happy with that.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
Leslie S.
05/2013
5.0
moving companies
+ -1 more
Went with a different company, but this was a close second choice.
Description of Work: Estimate for move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julia M.
05/2012
5.0
moving companies, storage units
+ 0 more
Everything went excellent. They were a great company to work with.
Description of Work: They moved me to Portland.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David T.
03/2012
5.0
moving companies
+ -1 more
They were very good and convenient to work with. I was actually in Anchorage, Alaska, and then they followed up their service here and did a great job here in Boise. They were pretty reasonable with their price; everybody is about the same ballpark. On the shipping side in Alaska, they were very careful when they boxed it up. They were very knowledgeable. They have been doing it for a long time, and they just brought me right at the gate. They did a really good job. I would definitely use them if I decide to move again.
Description of Work: I used Air Van Lines to move my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Alison F.
06/2010
5.0
moving companies
+ -1 more
We recently moved from Northern Idaho to the Boise area. Not having any idea which movers to use, we were a bit overwhelmed. We had heard nightmare stories and were really concerned with finding a trustworthy company who consider customer service as a priority. Well, we got that and more from Air Van located in Boise! We had a fabulous experience all the way around. Our move was a 2800 sq ft home so not a small job. They were timely, trustworthy, and our customer service rep not only called us on the day the moving team was to arrive to check in, but also after the move to be sure everything had gone well! The highlight of our move was the main mover - Pat Solis. He was spectacular! We would recommend this company to anyone having to move in the Boise area - either locally or longer distance.
Description of Work: Moved family from Northern Idaho to Boise - 2800 sq ft home.
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Service Categories
Moving Companies,
Storage,
Delivery Service
FAQ
Air Van North American is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Air Van North American accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Air Van North American offers free project estimates.
No, Air Van North American does not offer eco-friendly accreditations.
No, Air Van North American does not offer a senior discount.
No, Air Van North American does not offer emergency services.
Yes, Air Van North American offers warranties.
Air Van North American offers the following services: Residential & commercial moving, storage, packing, unpacking, loading, pickup & delivery.