Advantage Movers

Yesterday I had tenants moving into my rental house. They hired, Advantage Movers, to move them. They had found them through the Yellow Pages. They hired the moving company to move their belongings into my rental house and when they were finished, to move my items out of the house (my furniture was being used for staging the house). I had my tenants arrange this for me with the movers, not knowing what moving company they had hired. The movers were over an hour late to move my tenants. I went over to meet the movers at the rental house to show them what furniture was mine and give them my contact information. I then found out that I had used this moving company before and I had not been happy with their work. However, things were already in motion, so I decided to give them the benefit of the doubt and still use them to move my furniture. My furniture was being moved at the end of the day. The owner of the moving company, Dale, agreed to move my belongings for $120.00 cash. We shook on it and I left to meet them at my current residence. Approximately 2.5 hours later, I called my tenants to find out if the movers had left the rental house with my belongings. I was told by my tenants that the movers were loading my belongings as we spoke. Fifteen minutes later, my tenant called to tell me they were not bringing all of my furniture (which is what the owner and I had agreed upon). I tried to call the owner of the moving company (Dale) to find out what was going on. However, he did not answer his phone. I then called my tenants who put the movers that were present on the phone. The movers told me that the owner had instructed them to leave with what they had. I told the movers that our deal was to bring ALL of my furniture. I spoke with my tenant who told again who told me the movers unloaded all of my belongings they had in their truck on to the lawn and left. Advantage Movers finally called me. I told them we had a contract to move everything. The owner told me that he was in a heated dispute with the tenants and did not want to go back onto the property. He told his employees to leave because of the dispute with the tenants, leaving my items behind. The dispute was not originally between me and the movers, although it was turning out to be. The owner finally agreed to go back and pick up my belongings, if I did not sue him or file any complaints, which I agreed to. After the delivery of my furniture, I realized everything was not present. They moved several glass coffee tables. I spoke to my tenants who said they heard glass breaking as they threw my belongings on the lawn earlier in the day. They did not mention anything about the glass being broken when they delivered my furniture or when I called them to ask about the missing glass. They acted like everything was okay. In February of this year, I had a similar experience with the same movers. I was moving and found them on Craigslist. I was very unhappy with the work they did. They dropped large pieces of furniture, they talked on the phone for hours and they stopped for a long lunch break while I was paying them by the hour. There was never any agreement between us for a paid lunch break. I also didn't agree to pay for them to talk on their cell phones. I would recommend that anyone who is looking to hire a moving company to avoid using Advantage Movers. Not only did I have one really BAD experience, I had two.