City Wide Heating & Air Conditioning Inc

We used City Wide to replace our Water Heater, Furnace, and Central Air (all within 6 months, ugh.) For the Central Air, replacement was prompt, only a few days after calling. Service was done within the day. Workers cleaned up most of the mess (with a little residual stuff for us to clean) and were cordial. Unfortunately the air conditioner froze up that evening. A worker was sent the next day to fix the issue. The prices are competitive for the area, the products have good reviews, and the warranties are good.

Excellent experience....very professional with great service by all involved from the representative making the proposal, to the helpful office personnel, to the friendly technicians who installed the equipment, Pricing was very competitive

Waited over 45 days for appointment, followed up twice more with phone calls to find out when I might expect someone. Person handling call was very rude and unhelpful. Gave up and called another company, they came out next day and repaired to my satisfaction. Additionally requested a quote from other company for new furnace and A/C which I accepted.

We pay an annual fee and they take care of everything.

They had very good price and they did very good work. We are really pleased with it. It took them a couple of days to put in the air conditioner and furnace.

We like City Wide Heating. It is a local business. Their work is very professional. It was exactly what we wanted. It has been excellent. There were absolutely no problems. Everything was done correctly and they solved our problem. They left the work area very clean. They just came as I expected. Some guy spent around an hour. It was a block in the water line and he fixed that.

'A' is excellent and I didn't feel that everything was absolutely perfect. It definitely wasn't bad, it was good, but it wasn't the very best.

They are a very good firm probably the best in the State.

I called City Wide because my furnace had stopped working the night before and the house was getting a bit chilly. I called them at 8:18AM to see if they could come out the same day. I was told they should be able to fit me in, most likely between 9-12 and that the technician would call me about 30minutes before arriving.13 minutes later the technician called and was at my house shortly thereafter. Even with him having to go out to track down the needed part (furnace motor needed to be replaced) I'd say the heat was up and running barely 2 hours after my initial call. Granted, I was lucky this happened during a relatively warm (for the time of year) stretch of weather, but I definitely appreciated the quick response time and service.

The job was completed in the timeframe stated by City Wide. The new water heater appears to be operating at a higher efficiency than the old one. I was not pleased that I needed to finish cleaning up the rusty dust left on the cement floor. I was not home when the contrator replaced the water heater. My wife and kids were. When I got home to inspect the work, I was taken aback by the 6' x 10' area of rusty damp cement floor that surrounded the new water heater and my wet towels that were on the floor. Upon removal of the old water heater a lot of rusty water was spilled/leaked onto the cement floor. This happens, I understand that. However, the contractor needed to use some of our old towels to mop up the water. I used a fan and dehumidifier to help dry the floor. After it was dry I needed to wash the floor several times to remove the rusty dust that the water left behind. I was not happy. Other than that...good work.

I spent $300. I've had the igniter in the furnace replaced multiple times. I like their responsiveness. It's easy to get them out on odd hours of odd days. I've had them out on New Years Eve, weekends and nights. They're prompt to reply.

They did a great job. We have used them for all the maintenance and up keep as well and will continue to do so in the future.

Had to call on a Saturday. House Cold and Damp and cold spell expanding. Have allergy/asthma and have to have furnace running. City Wide has excellent, polite and clean cut Technicians. The really know their stuff!! Bearing seized. Got the parts from a warehouse. Fixed. I apologized worrying about ruining his Saturday night. He said taking care of our family furnace needs was what he was here for. Cheerful and Customer Oriented! Motor will be paid for on warranty.

The fan wasn't turning in the air conditioner. They came out the next day. Found the problem, had to get the parts from shop and had it fixed in a reasonable amount of time. Technician was courteous and cleaned up after himself.

From the time we called to request a quote til the time they left our house the service was awesome. Their estimate was the lowest we found and we paid exactly what was quoted. The workers showed up early and completed the work thoroughly. Everything was cleaned up and working awesome. We're planning on having them also replace our water heater.

They did an awesome job. Their service is great and the technician who came went over and above. He could have charged me more for what they did so it was a reasonable cost for what they did.

They did a good job. We are just stuck with them.

They fixed the flu and got someone out the next day and replaced it. I could not be happier, I would recommend these guys to everyone. They were on time, very good people and clean. Any problems in the future these would be the first people I would call.

A tenant called on a Saturday mornng to say that the furnace in their home was not heating. I called City Wide and made a request for service. They were prompt in contacting the tenant for service and arrived within an hour or so of the call. The service person diagnosed the problem as a faulty connection and replaced the offending wire. Heat was restored and and all were happy.

Ross (the technician who was sent to my home) asked me if I had a humidifier and/or vaporizer that was spraying a mist into the air. I have a vaporizer that sprays a mist into the air that I have been using a lot lately. Ross showed me the furnace filter which at first glance appeared to be clean. However he also showed me the white powdery buildup in that furnace filter that appeared to be causing my problem. He recommended that I purchase a furnace filter with wider pleats (not like the new expensive ones that I had purchased recently that have very tight pleats) and replace the furnace filter every 3 weeks (while I am running the vaporizer) instead of the normal 3 month schedule that I had been following. So far, so good. I plan on using City Wide again, if needed. Ross was very professional. He was knowledgable without being a know-it-all.

Went to great lengths to protect floors whilw bringing materials in and out. Two guys did job quickly.

I called City Wide after I got a very high quote from Schaal, They came out the next day and the technician replaced the motor for $250 less than Schaal. I was quoted prices for new furnaces and City Wide's was a $1000 cheaper.

I had a new Bryant furnace installed along with an exterior sensor for the attached humidifier. The furnace installation went well. The sensor was the wrong sensor (which was discovered before they came). The replacement sensor was to come in that day. The wrong sensor arrived. They came back about a week later and installed the sensor and cleaned up the wiring.

They were punctual, professional, very polite guys They did a great job of letting me know what was going on and how long it would take. The guys that came to the house to install the unit were great.

They were fantastic, I had no problems with the service. Their estimates were the most reasonable of all the providers we interviewed.