Rachel and Eddy Cleaning Services

House Cleaning, Carpet Cleaning, Floor Cleaning and Waxing

About us

We have been cleaning houses and businesses for more than ten years. We have worked in hospitals, businesses and private homes. Our charges are negotiable, depending on the job. Some jobs are priced by the hour and others by the job. Our goal is customer satisfaction. We are Angi 2015, 2016 and 2021 Super Service Award winner. Give us a call today to find out about our janitorial and cleaning services. We serve schools, learning facilities, apartments, medical buildings and offices in the following Iowa counties : Des Moines, Polk, Boone, Dallas, Jasper, Madison, Marion, Marshall, Story and Warren. (515) 661-0798

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Residential and offices cleaning.

Services we don't offer

Child sitting, house sitting.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6129 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
11%
3
4%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.5
punctuality
4.3

Filter reviews by category

Showing 1-25 of 129 reviews

Holli W.
02/2021
5.0
house cleaning
  + -1 more
I called them on Saturday, and my house was spotless by Monday evening. My wood blinds look excellent, the glass doors are shining inside and out, my appliances look almost new again! They went above and beyond even wiping down the trash can and other furniture, taking out the trash, and even cleaning above/behind the fridge and oven. They asked me to make sure I was satisfied before they left. Amazing job!
Description of Work: Preparing for home sale

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Rachel and Eddy Cleaning Services
Thank you very much for your time and your honesty.

Jann H.
02/2021
5.0
house cleaning
  + -1 more
They always do a very through job cleaning. Hired them to clean after an extended trip, and they cleaned the house better than I do (and I do try to clean regularly), so I have continued using them monthly to keep things in shape. Sometimes they don't arrive at the expected time, but they always show up and stay as long as it takes to get the job done.
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rachel and Eddy Cleaning Services
Thank you very much for your time and honesty.

Ned L.
02/2021
5.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
Rachel and Eddy are both wonderful people who are kind, consistent, and reliable. They keep our house clean and comfortable. They are easy to communicate with and do a great job meeting our expectations. Anyone would be lucky to work with Rachel and Eddy.
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rachel and Eddy Cleaning Services
Thank you very much for your time and honesty.

Jill H.
02/2021
5.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
My kitchen is always spotless! Great service, friendly, and affordable. Would highly recommend anyone looking for deep clean or regular cleaning.
Description of Work: House cleaning every two weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Rachel and Eddy Cleaning Services
Thank you very much for your time and honesty.

Brittney C.
02/2021
5.0
house cleaning
  + -1 more
They were amazing! Very thorough and professional. Would definitely hire again.
Description of Work: Post Construction Cleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rachel and Eddy Cleaning Services
Thank you very much for your time and honesty.

Jennifer N.
08/2020
5.0
house cleaning
  + -1 more
I hired Rachel and Eddy to clean my home and get it ready to sell. Their crew did an outstanding job and obviously took pride in their work. Eddy even showed me before and after pictures of hard to reach areas such as behind the range so I could see that it was just as clean as the rest of the house. Would hire again!
Description of Work: Move-out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Rachel and Eddy Cleaning Services
Thank you for your time and honesty.

Linda J.
02/2020
1.0
house cleaning
  + -1 more
No response to messages left on answering machine.
Description of Work: Clean BBQ grill

Rating CategoryRating out of 5
responsiveness
1.0


Response from Rachel and Eddy Cleaning Services
We're so sorry, we did call back and left a message to let you know that we do not provide that type of service.

DIANE W.
08/2019
5.0
house cleaning
  + -1 more
Rachael and Eddy were extremely professional, conscientious and thorough. I couldn't be more pleased. If you hire them you will not be disappointed!
Description of Work: I needed a deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Rachel and Eddy Cleaning Services
Thank you for your time and your honesty!!!

Natalie U.
06/2019
5.0
house cleaning
  + -1 more
I had a tenant move out of an apartment and left it dirty and not move-in ready, with a new tenant scheduled to move in the next day. Rachel and Eddy were able to work with me last minute to get the apartment cleaned and ready to go.
Description of Work: Last Minute Apartment Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Rachel and Eddy Cleaning Services
Thank you for your time and your honesty

Halley W.
07/2018
5.0
house cleaning
  + -1 more
The crew was prompt, polite, and hard working. There was a problem with the air conditioner and they worked very hard and were good sports about it although it was HOT in the house. They even cleaned things I wouldn't have thought to clean, like window screens and ceiling fan blades (though maybe that says more about my housekeeping...) in any case, we'd gladly and enthusiastically recommend them and use their services again!
Description of Work: Deep clean for newly purchased home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Rachel and Eddy Cleaning Services
Thank you for your time and honesty.

Mitchela C.
11/2017
5.0
house cleaning
  + -1 more
Good Job. A little late getting started but then work went quickly and well.
Description of Work: Clearing cleaning of attic filled with possessions of hoarder. Also a cat had lived there for 12 years so lots of odor needed to be removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

Response from Rachel and Eddy Cleaning Services
Thank you for your time and honesty.

Michael G.
10/2017
5.0
house cleaning
  + -1 more
We are very pleased with Rachel and Eddie Cleaning Service and will continue to use them for our housecleaning needs. They consistently do a great, thorough job.
Description of Work: We using Rachel and Eddie Cleaning Service on a bi-weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rachel and Eddy Cleaning Services
Thank you for your time and your honesty.

Beverly K.
09/2017
2.0
house cleaning
  + -1 more
One bathroom was cleaned very well - other one not. It appeared a couple rooms were not done at all with grass clippings still on carpet. I assumed he would come back and rectify the problem, however, that didn't happen.
Description of Work: Rachel & Eddy were to do basic cleaning, no deep clean, clean kitchen floor (nothing else) Rachel was not available, so Eddy had a "fill in" which was probably the main reason my house was not cleaned like they had done in the past..

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$125

Response from Rachel and Eddy Cleaning Services
We are so sorry to hear that. We have already talked about this issue and you recognized that the service you have purchased could not cover your entire house since this is not a deep cleaning. You warned my team that day that you have left the house for almost a year without cleaning it due to the fact you have been traveling a lot. Consequently my team chose that day to deep clean your main floor (all bathrooms including the one in the basement). You simply wanted them to extend the service but unfortunately you do not like to pay for the extra service rendered since the same scenario occurred more than a year ago.

IONE V.
09/2017
5.0
house cleaning
  + -1 more
They did a good job, I signed up for them to come again. A couple of gentleman came. I had six hours of cleaning done. They did a fine job, but the only problem is getting the time set up for them to get here. We had a time set up and then they came an hour or two after the time, then it was to late and they would stay. I think went 3 times before we actually got them to come. Eddy is the one that came and he had john with him. They worked hard, they did a good job when they were here. They were polite, they were apologetic. They did a good job. As for as their work went it was fine, it was just trying to get them here. I had not ever had it done before, I thought it was a little pricey. After listening or hearing others that maybe their in the range of what other charge, I think. Since I was waiting for him to respond to me since that is what he said he was going to do, I'll give them a D. They're good workers. My microwave is up high, I personally can't reach it any more. It was looking pretty nasty inside and I don't know what he did or how he did it but when he left it looked like I just bought it. It was really nice and clean in there.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$125

Dan H.
09/2017
5.0
house cleaning
  + -1 more
We have used Rachel and Eddy for over 2 years cleaning our home and they do an excellent job. If you are looking for a cleaning compay they are the best. We appricate their attention to detail and not just trying to get out of their quickly. We have two shedding dogs and it's truly amazing the work they do. Give them a call you will be glad you did. They are very pleasant and they almost always clean while we're gone so we really trust them. They have been very flexible with our schedules as well.
Description of Work: Bi- Weekly cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Rachel and Eddy Cleaning Services
Thank you for your time and your honesty.

Diane P.
08/2017
5.0
house cleaning
  + -1 more
They were fabulous! Very friendly and professional! I would highly recommend them!
Description of Work: I asked for a deep cleaning from their company. They cleaned my entire house, from dusting mop boards, cleaned my blinds, dusted, vacuumed, mopping, and more!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rachel and Eddy Cleaning Services
Thank you for your time and honesty.

Jon R.
08/2017
5.0
house cleaning
  + -1 more
Went very well. The team showed up at appointed time and worked until the job was done, which was a little past the amount of time I paid for. Very nice people.
Description of Work: Thorough house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rachel and Eddy Cleaning Services
Thank you for your time and your honesty.

John A.
07/2017
5.0
house cleaning
  + -1 more
They did an excellent job. Very thorough and professional. We have hired them to clean our house on a weekly basis. They texted before the appointed time to let us know they were running a little late but on the way.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Rachel and Eddy Cleaning Services
Thank you for your time and honesty.

Robin F.
07/2017
1.0
house cleaning
  + -1 more
I had a appointment for today that was confirmed in written by email and text. They called the morning of and said they couldn't come for a least a week. They refused to try to find any time this week Tuesday- Friday, and then he proceeded to yell at me saying he didn't know we lived in the country. He has out exact address to where we lived, when confirmed he said that was fine.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$125

Response from Rachel and Eddy Cleaning Services
We are so sorry for what happened. First the staff has never yelled at him but politely apologized and suggested to refund his money and offered a free house cleaning. Unfortunately he rejected the offer and threaten the staff and promised to post a bad comment on Angieslist. Although the coupon he purchased does not cover the area(30 minutes drive) we took our responsibility to honor our commitment not only by moving the date but also refunding his money and performing his cleaning for free. Again the staff has never yelled at him, the telephone conversation took place in my office and in my presence.

James K.
07/2017
5.0
house cleaning
  + -1 more
Attention to detail was fantastic. They were a bit late showing up, but they also stayed well after the contracted time to make sure we were happy with the work. We are going to hire them again to do a deep clean on a new property we're buying.
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Response from Rachel and Eddy Cleaning Services
Thank you for your time and honesty.

Renea M.
04/2017
4.0
house cleaning
  + -1 more
Great attention to detail; good communication.
Description of Work: General House Cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Rachel and Eddy Cleaning Services
Thank you for your time and honesty.

Abigail L.
04/2017
5.0
house cleaning
  + -1 more
Arranging an appointment was a problem. There were car problems and last minute changes several times. Too much headache.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0


Response from Rachel and Eddy Cleaning Services
This work has been regularly completed more than a year in February 2016 when the weather was very bad and on time. Only the free cleaning service that was scheduled delayed. Client not flexible. We are still available for another free cleaning if you do not mind.

Johnathan A.
03/2017
1.0
house cleaning
  + -1 more
I set up an appointment with the provider, they verified that they would be there, but they never came. I contacted the company and they told me they didn't know anything about it and that they would have to come and do an estimate first. They seemed pretty clueless about what was going on and I ended up having to request a refund from Angie's List and do the work myself.
Description of Work: Purchased deal for $269 for Move-In Ready/Move-Out Ready Housecleaning

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
1.0

$269

Response from Rachel and Eddy Cleaning Services
We are so sorry, we told you that day we don't do residential power washing and tear carpet off stairs. We did advise you to look for a specialist and get your money refunded.

David L.
03/2017
5.0
carpet cleaners, house cleaning
  + 0 more
Rachel and Eddy showed up on time and ready to work. We had a lot of deep cleaning required that I would suspect the "average" cleaning company would balk at or charge a premium for...not so with Eddy and Rachel, we created a mutually beneficial agreement that made us all happy. They worked hard and used their own supplies. They were respectful, gave every evidence of being trustworthy, and sought to make sure we were very happy with the results. There was a mixup on our second appointment, so I dinged them a little for punctuality, but that is nothing compared to the good work at a reasonable price they performed in my book. I am pretty new to Angie's List, so this experience made me a believer. These folks deserve a great rating and I hope it results in more business for them.
Description of Work: Deep clean throughout 3300sf home that needed significant effort. 2 full days of work with 4 people. Bathrooms, carpets, flooring, walls, kitchen, shelves, dusting, ...the whole shooting match. Have already hired Eddy and Rachel again and will use them more in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$1,200

Response from Rachel and Eddy Cleaning Services
Thank you for your time and your honesty.

Virginia B.
02/2017
5.0
house cleaning
  + -1 more
They did an excellent, thorough job and were very pleasant. I will definitely have them back.
Description of Work: Whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Rachel and Eddy Cleaning Services
thank you for your time and honesty.

Contact information

6350 Coachlight Dr, West Des Moines, IA 50266

http://rachelandeddycleaning.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing

FAQ

Rachel and Eddy Cleaning Services is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Rachel and Eddy Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Rachel and Eddy Cleaning Services offers free project estimates.
Yes, Rachel and Eddy Cleaning Services offers eco-friendly accreditations.
Yes, Rachel and Eddy Cleaning Services offers a 10% senior discount.
Yes, Rachel and Eddy Cleaning Services offers emergency services.
Yes, Rachel and Eddy Cleaning Services offers warranties.
Rachel and Eddy Cleaning Services offers the following services: Residential and offices cleaning.
Child sitting, house sitting.

Contact information

6350 Coachlight Dr, West Des Moines, IA 50266

http://rachelandeddycleaning.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 6:00 PM