Iowa Lumber, LLC

The job was completed on time and cleaned up after window installation.

Did what they said they would. Love the new windows.

I hire them,however they haven't installed the two windows yet. Covid-19 has delayed the job

Scott was very good about keeping us informed of when he would be available to do the work. His crew did a great job. Great clean up afterwards. Would definitely hire them again.

The lead installer it was very rude I had a small conflict and he wouldnt even acknowledge that is existed

The worst.

Updated review: Great people to work with, very nice windows. The reason for the low score on customer service, was that their customer service was non existent when I had a problem! I called numerous time with no action. I was totally ignored! I had to leave a bad review for them to finally react.... They have good prices, superior workmanship BUT.. you might not get any help if you have problems.

Excellent service!!!!! Thank you

I thought they did a good job overall. they showed up on time, they had to remove an old door and by 9:30 am.they had were ready to install the new door. It looks very nice.

The new windows have helped in reducing our cooling cost .

Gary Bierma was our salesman, he didn't pressure us into buying anything we didn't need. We need 2 replacement windows, some fascia repaired and a storm door installed. Scott Smith's crew did a great job. There were some hiccups because of lack of notes. The fascia is about 40 feet off the ground, which they weren't prepared for and had to come back another day. In the end it all looks great.

Installers were great. Showed up on time and went right to work. Doors look good.

There people can in did a great job looks and works well.

Great crew that got right to business each morning. Very pleased with their work ethic. Will probably have them perform other services in a couple years so will drfinitely keep in touch. Janie Adams 2405 57th Street Des Moines, IA 50310 515-321-5860 janie52955@gmail.com

Salesman & Installers acted in a timely fashion.

We unfortunately were delayed by 3 months in our 1st project as so many were lined up for sewer replacement. Windows were our second project. Went to Iowa Lumber without an appointment, sale person demonstrated the various windows. I had measurements with and within an hour I was sold. I went back a couple times to make some changes without any problem a new estimate was written. Windows were in within 2 weeks and 23 were installed in two days, Fast, quality work, beautiful windows and those terrible 1950's storms are gone! Now only have 37 windows to wash not 72. Excellent company.

Estimate process was completed quickly and in details. Work was completed as scheduled.