Clean It

Five workers came, including the owner. They were done in 2 hours. The hardwood floors were not scrubbed well at all, I still could see sticky marks all over. Floorboards were not touched. Blinds were taken down to clean windows and several were put back up backwards. I was home during their entire visit. I could hear workers arguing with each other about what cleaning should be done by whom. Very unprofessional. I would not recommend this group to anyone.

I booked the 4 hour cleaning and was told I would have 2 people here to clean for 2 hours. I was called the day before and told I would only have 1 person for 4 hours. Not happy about it but not the end of the world. My mom was at my house baby sitting the day that the company was here to clean. She told the employee that my top priorities were bathrooms (2 1/.2) and ceiling fans. She spent 3 1/2 hours upstairs (3 bedrooms and 2 baths) and then said she was leaving in 20 min. I called the owner and said that it was ridiculous that she didn't get any of my main floor done and I have had my entire house cleaned in 4 hours. She said that the employee was new and was slower so she was supposed to stay an extra hour and she must have forgot. She then called her employee and told her to stay another hour. I know this wasn't the plan from the beginning because she told my mom she was now staying for another hour. She got very little done in that extra hour. She cleaned my half bath and my microwave and dusted a few things. I was even more mad when I came home and found that she did not clean my ceiling fans or my showers. My daughter's book case was covered in dust. What was she doing upstairs for 3 1/2 hours? I have no clue. So I sent the owner an email saying that now that I had seen her "work" to my house I was unhappy with it Her response to me was that not everything can be cleaned when using a Deal CHicken and that she hires quality employees and offered me 15% off the next cleaning. Yeah, I passed on that. There is no way I would spend any more money with this company. If she knew this employee was slow and new she should have sent someone else to do the work with her. She also should have sent someone else out to do a better job after my complaints. I was not asking for anything out of the ordinary. Dusting, vaccumming, mopping, toilets, showers, wiping everything down. Things that have always been completed in 4 hours. I don't know if she decided I wasn't worth it because i had a deal or if this is how she treats all of her customers but I would never recommend her.

She never forgot the ceiling fans and remembered the details. She made sure she was very thorough. Every now and then she would have some of her girls would have an issue and the job would take a little longer. She always made sure that she met the time crunch if there was one. She always got the job done in the window necessary. She tried to be very considerate of your time availability, and if you needed that, then you need to specify it because that's how she knows.