Iowa's Basement Waterproofing & Foundation Repair Professionals
Basement Repair - Do it Right the First Time!
Homeowners all over Iowa, including Burlington, Cedar Rapids, Iowa City,Quad cities and Fort Madison, have many reasons why they want to correct the environment in their basements. Some are looking for a higher return on their investment when they decide to sell, while others want to defend their loving families from poor air quality, an unstable home, or simply correct a basement or crawl space that has become unhealthy. Whatever the reason might be, repairing a basement is a process you only want to experience once.
-As we say "Do it right the First Time!"
Please feel free to visit our website at Iowabasement.com
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Basement Waterproofing, Foundation settlement, Foundation repair, Bowing or leaning walls,Exterior Drainage, Egress Windows, Mud jacking/Concrete Re leveling, Radon Testing and Mitigation Basement
Description of Work: Installed a basement egress window. Had difficulty getting a confirmed scheduled. Some minor installation issues once scheduled, but overall satisfied.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$2,500
David Q C.
02/2015
5.0
It went very well. It took them about 2 hours and they knew exactly what they were doing. The radon have been +4 and it went to 0.03, which is a great result.
Description of Work: They put in a radon abatement piping and pan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$925
Gail L.
10/2014
5.0
.
Description of Work: Basement Solutions installed a radon mitigation system for me on 10/13/14. The installation was well done and professional. The crew cleaned up after their work was completed. Dealing with Basement Solutions has been a positive experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Karen K.
05/2014
5.0
basement waterproofing
 + -1 more
Their service was great.
Description of Work: We used Basement Solutions Inc. for fixing some cracks in our basement wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Basement Solutions Inc
Thank you choosing Basement Solutions, we really appreciate you business!
Jodi S.
09/2013
3.0
basement waterproofing
 + -1 more
10lb weight restriction. This was extremely frustrating since we were told they would come on Tues. Overall, once the gentlemen arrived all of them were pleasant and courteous. Work went smoothly and they finished in 4 days. The concrete finish work is poor. This was especially discouraging as he guy old me he doesn't normally do concrete work. It seemed as if som of he workers weren't as knowledgable about the product, since they didn't have answers for questions I had. The first night after it was finished, we had a large rainfall. The basement is dry and with the dehumidifier running, I no longer smell mold. We looked in he drain ports and noticed water running the opposite direction of he sumps. Regardless, the basement is dry and water stayed out! We're glad we did it as the end result is a dry basement. However, there were issues we weren't happy with as stated above. Maybe we're just being picky, but we should-it was a lot of hard-earned money.
Description of Work: We had them come to put the drain system in our basement, wall covering, sump system, and dehumidifier. First of all, Dan (owner) was very thorough in explaining everything about the system. We felt very confident in everything he told us and seemed very genuine. We had several questions after we signed contract, but getting a hold of Dan was nearly impossible. He wouldn't return calls promptly an sometimes not at all. This was discouraging. We were scheduled to start work on a Monday and still hadn't heard from Dan on he Friday before to tie up loose ends. Finally late Friday my husband was in touch with him. He stated that work would begin on Tuesday. There was still some last minute things that we had o do to prepare our basement for their arrival (moving things, etc.). We had just had a baby the week prior so I was home, but still unable to do much. They called my husband on Monday morning and stated they were on the way. Frantically I had to go own and move stuff, which I was on a
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$8,500
Response from Basement Solutions Inc
I am truly sorry for your dissatisfaction. We take Great pride in making sure our customers are fully satisfied, but the only way we can make things right is to know there was a problem. I was shocked to read this review as this is the only time i heard any dissatisfaction with this customer. Rarely do thing not get done to our customers satisfaction but it is impossible to fix a complaint without knowing about it. I encourage any customers to please have an open dialogue with there contractors.
Ronald B.
06/2013
2.0
basement waterproofing
 + -1 more
After our initial estimate we made an appointment to start the work on 4-29. About a week before that date they called us and said they could do it on 4-25. We were happy since our basement is flooded. 4-25 came and noone showed up. I called about noon and they said oops they messed up. The installation went fine. There were 3 guys working and were very polite and courteus. After they left we discovered they had dropped a plastic storage bin full of photographs. It was broken and pictures were all wet. My wife was in tears. They could have at least said something about it. After about 2 weeks there was still moisture where the cement was poured so we called and left message. No response. We called again 2 days later and they apologized and said they would call us back to come spray a sealant on the cement. Sure enough no call back. The work itself was ok but the after-service care and ability to pick up the phone and call us was pathetic.
Description of Work: installed sump pump and water barrier for basement.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$5,500
Patricia T.
04/2013
3.0
basement waterproofing
 + -1 more
We did not use their services.
Description of Work: On Friday, April 12, 2012, I called or contacted through their website, four companies listed on Angie's list to get estimates. Basement Solutions returned our call within five business days, however, by that time we already signed an agreement with another company that came out Monday, April 15.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
Gary K.
10/2012
5.0
foundation repair
 + -1 more
The crew was very professional and methodical and did an outstanding job during each phase of the project.
Description of Work: Stabalized foundation by installing steel piers and built a deck to replace concrete steps and patio slab. Repositioned patio blocks that collapsed on the basement patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Cindy B.
08/2012
5.0
They came out to do a radon inspection for a house we were purchasing. They were very professional and helpful. The current homeowner was less than cooperative for the inspection but Dan was extremely patient and even went back to test again at no additional cost. We will need further services to reduce the radon in the basement and we will definitely be using them for that as well.
Description of Work: They came out to do a radon inspection for a house we were purchasing. They were very professional and helpful. We will need further services to reduce the radon in the basement and we will definitely be using them for that as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Steve F.
04/2012
5.0
basement waterproofing, basement remodeling
 + 0 more
Went just fine, just as described.
Description of Work: Basement work, repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott M.
11/2011
5.0
basement waterproofing
 + -1 more
Basment Solutions notified us they were ready earlier than they had quoted us. They worked quicky to complete the task and left the basement clean. The work still looks good (3 months later) and there is no water in the basement.
Description of Work: We had water getting into the basment after each rainstorm. We arranged for Basement Solutions to "trench" on the inside of the exterior walls and line them with tile. The walls were also lined on the inside to channel the water. Finally, a sump pump would collect the water and pump it about 40 feet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$7,000
Judy W.
05/2011
5.0
basement waterproofing, basement remodeling
 + 0 more
I had the French Drain System installed and please read the above comments.
Description of Work: I have been saving to have my basement water-proofed for 15 years. I interviewed three different companies and Basement Solutions brought samples of materials to be used and a pamplet describing the product and how it works and many references. The owner explained everything in great detail and after hearing from the other two companies (they did not have as much information) I decided to go with Basement Solutions and I am so glad I did. They all (foreman and crew) were very professional and did everything they said they were going to do and in the time they said. I just could not be happier with my new DRY basement. It looks great and everthing works great. I can't say enough good things about this company.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,875
Ned R.
04/2011
5.0
contractors
 + -1 more
The crew showed up on time and were very friendly and professional. They kept the work are clean and answered all of my questions. They even had one of the crew help haul in a grocery bag when I came back home. I would highly recomend Basement Solutions to anyone!!
Description of Work: Repair on steps in the basement and inspected my sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Contact information
1615 W MT Pleasant St N/A, West Burlington, IA 52655
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Basement Remodeling,
Foundation Repair,
Unfinished Carpentry,
Concrete Leveling,
Drain Pipe Installation,
Radon Detection & Reduction,
Egress Windows
FAQ
Basement Solutions Inc is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Basement Solutions Inc accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Basement Solutions Inc offers the following services: Basement Waterproofing, Foundation settlement, Foundation repair, Bowing or leaning walls,Exterior Drainage, Egress Windows, Mud jacking/Concrete Re leveling, Radon Testing and Mitigation Basement
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Contact information
1615 W MT Pleasant St N/A, West Burlington, IA 52655