Took it in the Thursday before Memorial day. Called the next week, and was told by the wife, he (the repairman) was thing about it, as he had mentioned over the weekend he had to find a part. Week later (now 2 weeks) was told they are still trying to find a used axle. I asked what a new one cost, and was told around $40.00. What does a used one cost? $25-$30.00. I told her wow, just go ahead and get a new one. Not worth waiting weeks just to save $15.00 as I have rental property and need to keep lawn mowed. Called the next week (around June 9th, Was told either Friday, or early next week. Called Monday (13th) told she didn't know if part was shipped yet, and would call me back ro let me know. Never called backed. Called Tuesday, was told either later hat day, or early Wednesday. Never heard back. Called Wednesday afternoon, it's ready. Bill was under $80.00, which you couldn't beat the price, especially with a new part. Very pleasant people, very reasonable prices, and do great work. Just very frustrating trying to get any kind of time estimates, or getting them to call back.
Description of Work: Took riding lawn mover in for broken axle. Approximately 3 week wait. Very poor at communicating with you, keeping you updated. Turned out they were trying to find a used part, which is commendably. Except in this case, a brand new part was $37.00 compared to used part costing $25.00-$35.00. Ridiculous to waste time looking for a used part, to save $2.00-$8.00 As far as getting the job done, doing it right, and prices, they are excellent and worth the frustration of trying to get estimates (price and time), and getting them to communicate with you. If just getting it fixed right for a price that can't be beat, they are well worth it. If you need it right away and are somewhat impatient, need to be updated as far as progress, they will frustrate you
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Service Categories
Lawn Mower & Power Tool Repair
FAQ
B & B Repair and Rental is currently rated 4 overall out of 5.
Monday: 8:30 AM - 5:30 AM
Tuesday: 8:30 AM - 5:30 AM
Wednesday: 8:30 AM - 5:30 AM
Thursday: 8:30 AM - 5:30 AM
Friday: 8:30 AM - 5:30 AM
Saturday: 8:30 AM - 12:00 AM
No, B & B Repair and Rental does not offer free project estimates.
No, B & B Repair and Rental does not offer eco-friendly accreditations.
No, B & B Repair and Rental does not offer a senior discount.
No, B & B Repair and Rental does not offer emergency services.
No, B & B Repair and Rental does not offer warranties.
B & B Repair and Rental offers the following services: Outdoor power equipment, home delivery, cub cadet commercial, test-drive, factory-trained technicians, multiple financing.