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Crystal Heating - Cooling - Plumbing - Excavating

Plumbing, Water Heaters, Heating and Air Conditioning

About us

Crystal Heating - Cooling - Plumbing - Excavating, in Waverly, IA, is a leading heating and cooling professional serving Shell Rock, Waterloo, Cedar Falls and the surrounding areas since 1930. We stock heating and cooling units, plumbing supplies, fireplaces, heaters, humidifiers, boilers, furnaces and much more! Our services include heating, cooling, plumbing, radon mitigation, well pumps, excavation, drain cleaning and more for residential, commercial and agricultural needs. For all of your HVAC and excavating needs, contact Crystal Heating - Cooling - Plumbing - Excavating, in Waverly.

Business highlights

6 years of trusted experience

Services we offer

Heating, Cooling, Plumbing, Radon Mitigation, Well Pumps, Excavation, Drain Cleaning, Geothermal, Septic Work, Air Conditioning, Sales, Service and Repair, Fireplaces, Repairs, Installation


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.4
responsiveness
4.6
punctuality
4.4
Showing 1-7 of 7 reviews

Dawn D.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed new water and sewer service. Jim's and his crew were very professional and explained what they were doing in detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Laone K.
05/2014
5.0
plumbing
  + -1 more
Went great. On time. Polite. Professional.
Description of Work: New hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Michele S.
09/2013
5.0
plumbing, water heater repair
  + 0 more
It went great. He had devices to ensure there was no gas leak and thoroughly checked the water heater to determine the need of replacing the unit. He showed me various signs to look for and was great to work with! I will definitely call them again.
Description of Work: Checked for gas leak and the state of our water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Signe K.
04/2013
5.0
plumbing
  + -1 more
They arrived promptly when they said they would. They were very professional & friendly. They cleaned up completely when they were finished. Very happy with them.
Description of Work: Crystal Plumbing & Heating installed elevated 2 elevated toilets before my bilateral knee replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$956

Sandra O.
03/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
The technician was delayed by an emergent call, the office notified me in good time and rescheduled for 2 hours later. The install took about 2 hours.
Description of Work: I needed to replace water heater,, Andy came to give estimate, Bryce installed the heater. Both were courteous and knowledgeable. I have used Crystal in past for stopped up plumbing, and furnace issues and they have been prompt, give good information and options.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Dennis S.
06/2012
5.0
plumbing
  + -1 more
.They are very prompt. Generally they can get to you the day you call. They know what they are doing. They fix the problem. Reasonable price. They guys that come in do no mess up the house.
Description of Work: .I use them for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Leslie H.
05/2011
1.0
heating & air conditioning/hvac
  + -1 more
Ok so we had a water pipe break under the road in the front of our house back in the Fall.....The City said we were responsible for it since the main is on the other side of the road...so we call Crystal Plumbing for their escavading services... we paid close to $1000 for that and then had to pay the City close to $500 for the little patch of black top................................... Well once the snow melts we are able to see that there is a pile of dirt mixed with rocks right on the grass and steps... so I call Crystal, they said they usually let the customer take care of that... if we could take care of it why did we need their services anyway?!!!!!!! I just want them to spread it out so at least we can work with it by hand.... the guy from Crystal said he drove by and "it does not look that bad" REALLY?!! we cant mow or use the steps!!!! He said he would have to charge us to come out and smooth it out!!!!
Description of Work: Ok so we had a water pipe break under the road in the front of our house back in the Fall.....The City said we were responsible for it since the main is on the other side of the road...so we call Crystal Plumbing for their escavading services... we paid close to $1000 for that and then had to pay the City close to $500 for the little patch of black top................................... Well once the snow melts we are able to see that there is a pile of dirt mixed with rocks right on the grass and steps... so I call Crystal, they said they usually let the customer take care of that... if we could take care of it why did we need their services anyway?!!!!!!! I just want them to spread it out so at least we can work with it by hand.... the guy from Crystal said he drove by and "it does not look that bad" REALLY?!! we cant mow or use the steps!!!! He said he would have to charge us to come out and smooth it out!!!!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$1,000

    Contact information

    1210 W Bremer Ave, Waverly, IA 50677

    http://www.crystalhpe.com

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    Crystal Heating - Cooling - Plumbing - Excavating is currently rated 4.4 overall out of 5.

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Crystal Heating - Cooling - Plumbing - Excavating accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Crystal Heating - Cooling - Plumbing - Excavating does not offer free project estimates.
    No, Crystal Heating - Cooling - Plumbing - Excavating does not offer eco-friendly accreditations.
    No, Crystal Heating - Cooling - Plumbing - Excavating does not offer a senior discount.
    No, Crystal Heating - Cooling - Plumbing - Excavating does not offer emergency services.
    No, Crystal Heating - Cooling - Plumbing - Excavating does not offer warranties.
    Crystal Heating - Cooling - Plumbing - Excavating offers the following services: Heating, Cooling, Plumbing, Radon Mitigation, Well Pumps, Excavation, Drain Cleaning, Geothermal, Septic Work, Air Conditioning, Sales, Service and Repair, Fireplaces, Repairs, Installation

    Contact information

    1210 W Bremer Ave, Waverly, IA 50677

    http://www.crystalhpe.com

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM