Worth Exteriors Inc

I called Worth back after the Derecho happened in August of 2020 to get a quote to have my roof redone and to have some soffit damaged repaired. Kenney helped us through the process and they were able to provide me the best quote I could get. Spring came and finally work could be started, they collected the first payment for roof and soffit material. Roofers started work on a Friday, worked all day. Saturday comes around some workers show up at my house (I'm assuming to finish work) but instead they show up for about an hour to pick up some items they left behind. Sunday the same happens, they show up to pick up some items for about 30 minutes and leave again. Monday they show up again for 30 minutes get on the roof and pick up the remainder of their items and leave. No communication to what's going on at all. We call Worth to see what is going on/when they will come get their dumpster out of our driveway because we don't have access to park our vehicles and see when they will be coming back to complete the work. They told us they were done working on the roof and because we called to get a quote on siding they didn't touch the soffit because they would complete it when we do new siding (we contacted them to get a quote, but did not agree to move forward with new siding.) They said by mid week they would be back out to complete work. Next day Kenney comes to my home to collect payment, I had the check cut out for the remainder of the work (labor for the roof and soffit repair) but did not feel comfortable with giving him payment until the job was fully completed. I asked if he could wait until they finished the remainder the work which is supposedly going to be within 3 days and he said no he needed to collect payment then. I have two small children and my husband works an 8-5 schedule so it's not easy for me to just get in the car and go to the bank especially within COVID season when my son had a heart condition to go get new checks cut. I told Kenney when I get time I will try and go to the bank to get new checks printed but he needed the check then or a time where he could come back to pick them up, he literally would not leave my house until I could provide him with a new check or time. I honestly felt really threatened and just gave him the check even though I felt really uncomfortable with it. He told me he would email me later that day to confirm work will be done on that Thursday to complete everything, didn't hear anything. Called back the next day to confirm if work will be done, was told "they would have to check to see if they have enough material to be able to complete the job" I had already paid for the material yet, they didn't have material. Finally a week later they came and finished their job. The work they did was good, very disappointed in the lack of communication and professionalism.

I would not recommend these guys for anything. The sales guy, Matt Seamer, was very nice and I was convinced that this company did good work and that they had their own crews to do it. They used a subcontractor from 2 hours away and the guys wouldn't get to work until after 10am and then took an hour lunch at 11:30am, so nothing really started to get done until 12:30pm and then they'd quit around 4pm. If there was any reason in the forecast, they wouldn't even show up that day, rain or not. As a result, the 1-2 week project took over 4 weeks. I had a neighbor since have a similar project completed in 4 days. Also, they came to me after a week and said they needed an additional $900 because the design they started wouldn't meet code. They designed it! I was upset about that. Then they kept saying that it would be done soon and days turned into weeks. To top it off, before they fixed some things they damaged and finished the final details, they were demanding payment. With no communication beforehand, they showed up my house and started pounding on my front door demanding a check and said they wouldn't leave without one. I explained that I needed to go to the bank and get a check and a call before coming would have been nice. The manager, Kelly O'Riley was a complete ****** and it was absolutely shocking. So much so that the owner of the company, Chris Worthington, came over and say down with me and apologized and said his cousin had been murdered and he hadn't been involved in my project. I checked online and that had happened over a year beforehand, not as he said. He also gave a story about how Kelly was having a bad day that day he was pounding on my door and that his kids was in the hospital that day. I doubt the truth in that one as well. The project was completed with sub-par work and I was expecting better quality and above all, better treatment. A year later and some of the screws have pulled out and some fittings look terrible. AVOID!

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Owner seemed personable and they were the lowest bid, so we went with Worth. In the quote, I asked to add a diverter strip on the roof above the chimney to keep water from running down the side of the chimney, which is the cause of the issues I had Worth fix. We agreed to their bid in January but the work didn't begin until early April. We weren't in a huge hurry. The delay was partly due to weather early on, but once it started warming up, it was difficult get a response from them and when we did, it felt like we were mostly getting excuses. One the first day they came back with a change order for replacing more sheathing than they anticipated. The work was necessary, as the chimney was in bad shape, but the cost seemed high to me. At this point the chimney was ripped apart, so we agreed to it. Afterwards, there was a lot of debris and nails in the yard and in areas the sealant at joints and over the nails was poorly done. I noted this to the manager when he came to pick up the final payment. It took several days for them to get someone back out. Several days later I noticed they had not provided the diverter strip on the roof above the chimney. I called them several times to have them come back and install it but got no response. After about two weeks, someone finally stopped by to install it, but there was never any contact before or after to say they were going to do it or that it was done. My wife just heard someone on the roof. When I went up to look at it, it was simply a piece of edge flashing tucked under the corner of a few shingles. I repaired this myself. The next spring when I was cleaning out my gutters I found nails and debris in all of the gutters on the backside of my house. There were nails rusting on top of the chimney, and the sealant on the backside of the chimney was also poorly done. And there was 2? hole in a lower roof, where it abutted the side of the chimney, that had been damaged while residing, which I also repaired myself. Overall, the workmanship was adequate, but their clean up was bad. They were professional when you had face-to-face contact with them, but it was difficult to get a hold of them and once they had been paid it was impossible.

The owner Chris is very personable and provided an accurate quote for the work they did. Initially there were some issues with loose siding, etc., but that has been corrected. I ask for and received a quote for roof replacement and will probably use Worth Exteriors in the future for this type of work.

Terrible craftmanship. Have had to replace all the screws in the gutters as they used 2 1/2 inch screws, causing the downspouts to be constantly clogged! Didn't leave any expansion room in siding, causing buckling in hot weather. No one on the crew spoke english, so I couldn't point out their mistakes Update 7-2013 Still fixing their shoddy workmanship. Fascia and soffet trim falling off.

The company did a good job of siding and the contactor they used for painting did excellent work also. But the crew that put on the front porch installed it too high and the frond storm door would not open without scraping. When brought it to their attension they suggested taking the rubber seal off the bottom of the door. When I quicly said no and gave the guy a discusted look he quickly agreed the decking needed to be lower. So they came back and changed it. But it's still only one inch below the door bottom and when it snows we can't get the door open. Also, they didn't put enough fall (slope) and water drains very slowly from the porch when it rains. The company had done a good job on the siding and repainting part of of the remodel, but I feel they got in a hurry to finish and hired a subcontractor to finish the job. One of the siding crew had told me he would be doing the front porch.

The siding job was very good and repainting also excellent. But the front deck replacement was done by a subcontracter and didn't turn out satisfactory. They installed the deck to high in relation to the front door. Not enough slope for water run off, and not enough clearance for the front screen door. It scaped on the of the decking when opened. When I called them out and showed them the mistake, they suggested taking the rubber molding off the bottom of the screen door. When I said no way, they agreed to fix it by lowering the decking. Well they lowered it about an inch; but now if it snows more than an inch; I can't get the door open. So, in spite of an excellent siding and paint job, I am very dissatisfied with the poor workmanship of the deck. If the managers hadn't been in a hurry to get to the next job, I feel like the excellent siding crew would have done a better job than the subcontractor on the decking. So take your chances if you choose to use them.

Chris Worthington, the owner, was easy to work with. He came to our house, looked around, and gave us a competitive estimate for a new roof, and we accepted his offer. He was not pushy—a complaint for one of the other contractors, which we experienced also. Unfortunately, rain was scheduled for the same day that the roofing was scheduled. This happened two or three times. I’ve never seen so many missed weather forecasts! My wife and I were very anxious not to have the work done if there were a chance of rain. Not a few panicky e-mails were sent—and returned! Chris and his superintendent/scheduler, Kelly, were most understanding and cooperative. “No problem. This is Iowa,” Chris said. Another of our concerns arose because when our neighbor had their roof done, the heavy shingle truck badly cracked their driveway. We didn’t want that to happen to us. Chris was very cooperative. He made arrangements for the dumpster to be put on sheets of plywood to help disperse the weight, and he got the shingle company to bring only our load on the delivery truck—instead of several other orders, which is the usual case. (When the shingles arrived, we still had to sign a form saying that we would not hold the deliverer company responsible if any damage was done. Fortunately, no cracking occurred.) In spite of a sunny forecast, the installation day was very overcast—and there was even mist for a few moments, which was pretty scary—but the work proceeded and was completed by about 4:00pm. A day or so later, Kelly came by to do a walk-around with me. A miniscule amount of the siding was exposed when some old caulk was removed. Kelly arranged for a professional painter to come by and do the touch-up.

Chris Worthington was a pleasure to work with. He was prompt and clear in all his communications and the work was don in a professional and competent manner. I would not hesitate to recommend them to others.

It went fairly well in that they came when they said they would and did the work they were supposed to for the money they estimated. It just happened to be a rainy day and the tarps they used had holes in them. It leaked through and got in and got my ceiling wet and stained it. They were on site within minutes of calling them, it dried out and and they paid for the damages. Overall, I think I would use them again.

See above

They did an outstanding job. They did everything exactly on time and correct to the way it is supposed to be done. I didn't have any issues with any of the workers or the service. It was great.