Stivers Ford Lincoln

Auto Service, Auto Sales, Auto Accessories,

About us

We are a locally owned family operated Ford Lincoln dealer, selling new and pre owned vehicles, in operation since 1980. Voted Best Auto Dealer Domestic for 2013, 2014, 2015, 2016, 2017 and 2018. Our service and parts departments are open until midnight, Monday -Friday. We have 12 Senior Master and Diesel Ford Certified technicians. We have an all makes and models Quicklane Service and Tire Center that is open 6 days a week, including evenings and Saturdays. Our all makes Collision Center guarantees our work for as long as you own your vehicle. Additional service hours: Mon-Fri 7:00 AM-12:00 AM

Business highlights

45 years of trusted experience

Services we offer

New & used auto sales & service. Collision services. Tires. Brakes. Oil changes. Maintenance.

Services we don't offer

Towing. Glass replacement.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.953 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
4%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 53 reviews

Michelle R.
03/2018
3.0
auto repair
  + -1 more
The sales team were not pushy. But I got the car I wanted and I would go back again.
Description of Work: Bought a car

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$18,000

08/2017
5.0
auto repair
  + -1 more
Needed wipers fixed quickly so we could make family commitment. Team did excellent work with very quick turn around.
Description of Work: Replaced windshield wipers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

David F.
08/2016
5.0
auto repair
  + -1 more
Excellent experience! Prompt, professional response.
Description of Work: Diagnose turn signal failure. Replace left rear signal bulb Re assemble fixture & test.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8.7

Sandra L.
08/2016
5.0
auto repair
  + -1 more
Got right in & all done within ½ hours wait.
Description of Work: Complimentary oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff H.
06/2016
5.0
auto repair, car sales
  + 0 more
Sales people were not pushy and helped with getting us the best deal possible. They worked to get every discount they could find available.
Description of Work: Sold us a car

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48,000

Michael U.
04/2016
5.0
car sales
  + -1 more
Jeff Nelmark showed the 2016 focus – told all t's & Gave a great deal.
Description of Work: Purchased 2016 focus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Lori P.
04/2016
5.0
car sales
  + -1 more
Had shopped all day for vehicles-this was our last stop-they beat everyone else’s deal & sales staff & credit dept was great to work with. Returned 3 weeks later & bought vehicle for our son.
Description of Work: Bought a new vehicle-experience was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frederick S.
03/2016
5.0
auto repair
  + -1 more
Great! The saleman was patient. No hard sales pitch. Found the vehicle out of town that we wanted couldn't ask for more.
Description of Work: Leased a Lincoln MKX.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry T.
03/2016
5.0
car sales
  + -1 more
I told them what I wanted and the payment I needed are they did it.
Description of Work: Bought an escape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Kari K.
03/2016
5.0
car sales
  + -1 more
Very good. Our sales person made the experience very good. He was very helpful. Gave us all the info we needed to make informed choices without being pushy. Helped us with a difficult trade - in situation very fairly.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65,000

Linda J.
01/2016
5.0
car sales
  + -1 more
Dustin Beenken did a great job! It's like we knew him forever. Great experience.
Description of Work: Bought a car from Dustin Beenken. Great experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Eric J.
01/2016
5.0
auto repair
  + -1 more
I made an appointment to look at trucks and when I arrived my 5-year old son got sick in the bathroom. Anthony was very kind, cleaned up the mess, and let me know held contest me to reschedule. They didn't have the truck I was looking for, best he found one and worked with me to get the price where I needed it to be. It was a great experience all around.
Description of Work: I bought a ford f-150.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Laura W.
12/2015
5.0
auto repair
  + -1 more
Dropped off after hours for service the next day. but they were actually able to work on it that night.
Description of Work: Diag engine hesitation - new plugs and wires. Diag tailgate latch malfunction - new handle on order.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald M.
11/2015
5.0
auto repair
  + -1 more
Only took about an hour from the time I got there until oil change was done. The price you all charged me was great.
Description of Work: Oil change; also washed the car for free - Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Gary H.
11/2015
5.0
car sales
  + -1 more
Erik worked hard to find the Lincoln we wanted-year, model & color, etc. Kept us informed of his progress.
Description of Work: We purchased a Lincoln.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James R.
09/2015
5.0
auto repair
  + -1 more
Great! Set up a 7:30 appointment, got right in and only took 30 minutes.
Description of Work: Recall on starter switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Courteny A.
09/2015
5.0
auto repair
  + -1 more
Arrived and went to agent for 10,000 mile check. Came to me one hour later with news the car was ready. Went over what they checked and results.
Description of Work: Service a leased MKC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra L.
08/2015
5.0
car sales
  + -1 more
Anthony Meyer contacted me and we discussed vehicle options and sent me email information. he had 2 choices ready for me when I got to the dealership to test drive. Made an offer and we got trade and purchase done.
Description of Work: Purchased new Ford Escape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Fred H.
08/2015
5.0
car sales
  + -1 more
When I was ready to buy a car I told the salesman I decided not to buy a Flex. He showed me the Explorer and everything about it. When we picked the car up, he was sure that my wife was there so she could see how everything worked. He set my Bluetooth Sirius Music. Filled the car with gas. We've been pleased with the service.
Description of Work: Our salesman had shown us a Flex once when we were at the dealership. I liked it but didn't like the black so we didn't buy that day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick H.
06/2015
5.0
car sales
  + -1 more
Spent a few months investigating electric cars, including the Ford C-Max engeri. The sales rep stayed in touch with me, but was not over bearing. Ended up buying the C-Max and the purchasing experience was easy and pleasant.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John R.
06/2015
5.0
auto repair
  + -1 more
Friendly, loaned us a courtesy car.
Description of Work: Service, oil change.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis T.
05/2015
5.0
auto repair, car tires
  + 0 more
No problems. All done as expected.
Description of Work: Changed winter tires for warm wear tires. Balanced them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Courteny A.
01/2015
5.0
auto repair, car tires
  + 0 more
Brought car to service center and talked to a service manager. Went to waiting area and was called when car was finished.
Description of Work: Grease, oil, rotate tires, check inspection and washed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita S.
01/2015
5.0
auto repair
  + -1 more
Had a very short wait. Service was done completely. All good.
Description of Work: Oil change, lube etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Jane K.
11/2014
5.0
auto repair
  + -1 more
No need for DOS and DON,Ts. They walk you through and as you learn how to set up the Blue Tooth, radio, seat adjustment and every detail. It is ALL set and ready to GO!! Was a little fearful of all the bells and whistle's. No problem! Had a numbers and offers for any type of concern. Even a personal phone call making sure we were happy with the MKZ. Invited that at anytime help is needed we could call of stop by. This is our third MKZ and would of kept each and everyone of them. This is our 5th car we have gotten at STIVERS!! Great people with great product!!!
Description of Work: From helping US understand how to unlock our new MKZ 2014 TO arranging our payment plan. EVERYONE now feels like friends! They were as excited as we were about our MKZ!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000
    • 1(current)
    • 2
    • 3

Contact information

1450 E Hickman Rd, Waukee, IA 50263

http://www.stiversfordia.com

Service hours

Monday:
7:00 AM - 11:59 PM
Tuesday:
7:00 AM - 11:59 PM
Wednesday:
7:00 AM - 11:59 PM
Thursday:
7:00 AM - 11:59 PM
Friday:
7:00 AM - 11:59 PM
Saturday:
7:30 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
352
Trade License Locale
Iowa
Trade License Authority
Department of Transportation
Trade License Expiration
12/31/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Sales,
Auto Accessories,
Auto Tires,
Auto Body Work,
Lead Testing & Removal,
Ticket Broker Service,
Auto Transmission,
Auto Painting

FAQ

Stivers Ford Lincoln is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 11:59 PM

Tuesday: 7:00 AM - 11:59 PM

Wednesday: 7:00 AM - 11:59 PM

Thursday: 7:00 AM - 11:59 PM

Friday: 7:00 AM - 11:59 PM

Saturday: 7:30 AM - 6:00 PM

Stivers Ford Lincoln accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stivers Ford Lincoln offers free project estimates.
No, Stivers Ford Lincoln does not offer eco-friendly accreditations.
No, Stivers Ford Lincoln does not offer a senior discount.
No, Stivers Ford Lincoln does not offer emergency services.
Yes, Stivers Ford Lincoln offers warranties.
Stivers Ford Lincoln offers the following services: New & used auto sales & service. Collision services. Tires. Brakes. Oil changes. Maintenance.
Towing. Glass replacement.

Contact information

1450 E Hickman Rd, Waukee, IA 50263

http://www.stiversfordia.com

Service hours

Monday:
7:00 AM - 11:59 PM
Tuesday:
7:00 AM - 11:59 PM
Wednesday:
7:00 AM - 11:59 PM
Thursday:
7:00 AM - 11:59 PM
Friday:
7:00 AM - 11:59 PM
Saturday:
7:30 AM - 6:00 PM