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Durachem

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Our propriety advanced hot water extraction process uses non-toxic oxygen enriched water. Superior antimicrobial capabilities are achieved, providing a cleaner, more hygienic service, without the use of toxic chemicals or sodium hydroxide. After cleaning, our enriched water is metabolized into hydrogen and oxygen, leaving your carpet clean and free of any chemical or soap residue. Unlike other 'water' technologies marketed in Des Moines, we are the only company featuring both antimicrobial and residue free technology.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Furniture Cleaning, Water Damage Restoration, Smoke & Fire Damage Restoration, Mold Testing & Remediation, Dryer Vent Cleaning, Tile & Grout Cleaning, Oriental Rug Cleaning, Carpet Installation & Repair

Services we don't offer

NOTICE: No Empowered Water (Sodium Hydroxide) Service Here!

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.9148 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 51-75 of 148 reviews

03/2015
5.0
carpet cleaners
  + -1 more
Gravis did a fantastic job! I just cannot say enough good things about the job he did and the type of person he is! He was friendly and answered all of my questions. My carpets and sofas look amazing! He is very knowledgeable about carpets and getting out tough stains! He came back a second time about a few areas that surfaced after deep cleaning and cleaned them at no extra charge. A great professional!
Description of Work: I had 4 sofas and cushions from two chairs cleaned. I also had 2 staircases cleaned and 2 large rooms and a large area rug and the upstairs hallway all cleaned. There were several tough spots that needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Scott T.
03/2015
5.0
carpet installation, carpet cleaners
  + 0 more
Gravis was terrific. Polite. Professional. Pleasant. High Quality. The best part was we ended up having a DirecTV installer out at the same time and he offered to come back in a couple of hours. Carpets are clean and he was great!
Description of Work: Cleaned the carpet for two rooms upstairs and my entire basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Brian L.
02/2015
5.0
carpet cleaners
  + -1 more
Very well. He was on time, virtuous and very professional.
Description of Work: Cleaned carpets in 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Karen K.
02/2015
5.0
carpet cleaners
  + -1 more
Excellent! I told my daughter about my experience. She cancelled a more expensive service and called Duraclean. She had here entire home done and loved it. We are now both life long Durachem customers.
Description of Work: Cleaned bedroom, staircase and living room carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kelly C.
01/2015
5.0
carpet cleaners
  + -1 more
Gravis from Duraclean came out and took a look at the property and told me that he didn't smell smoke and didn't see any smoking residue and that I really did not need to have this done. He said the carpet looked good and he didn't feel the recommendation of the leasing agent was necessary. I will be getting this refunded. He was very professional and honest!
Description of Work: I purchased a Big Deal for $99 Carpet Cleaning and Stain Protection or Deodorizing for 4 Areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Judy R.
01/2015
5.0
carpet cleaners
  + -1 more
It worked out great. They did a great job and I was very happy. I don't know if they had a better equipment, it just seemed like the carpets looked better than when I've had anybody else do them. He was awesome. The carpets were like new.
Description of Work: It was for cleaning my carpet. They cleaned three rooms and some stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael D.
01/2015
5.0
carpet cleaners
  + -1 more
Duraclean Services were excellent! Our carpets look great and we are so pleased with the work they did! For the price and the great service I would highly recommend them. Gravis, our service agent, also answered a lot of our questions and was a sincere pleasure to work with.
Description of Work: Cleaned three areas of carpet and our living room sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Andrea B.
01/2015
5.0
carpet cleaners
  + -1 more
I reached him on a Friday and he happened to be free the next morning. I had received an email about this promotion and paid for it over 2 weeks ago. During that time, he left me several messages and I him, in order to make an appointment. I was thrilled that once we spoke, he was available the very next morning. He cleaned the carpet the next day at 8:00am. He was prompt, courteous, and provided excellent service. I'm so glad I did not RENT a machine and do it myself. One piece of furniture required moving, he moved it. He asked if I wanted other pieces moved for the cleaning and I responded no. All rooms were done within 45 mins. He left me with a spot cleaner and plastic to put around my shoes should I want to walk on the carpet. The entire apt. was dry by 12:00pm when my furniture arrived. Lastly, there were no extra costs for spot cleaning or 'special' cleaners for my apt. What I paid in advance was the complete price of the carpet cleaning. The only surprise was how quick, easy, and efficient the experience was. Would definitely use them again and I highly recommend Duraclean to everyone!
Description of Work: They cleaned the carpet in three rooms. He spot cleaned whichever spots looked 'difficult' at no extra cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

BEN S.
12/2014
4.0
carpet cleaners
  + -1 more
The service went well. I had them clean the living room, bedroom, den, dining room and hallway. One technician came out and completed the job in a part of the morning. He was very efficient and pleasant to work with. He did make sure to prop up the furniture to not stain the carpet. He did the best he could do with cleaning the carpets. I had no problem scheduling the deal.
Description of Work: I purchased a deal for a carpet cleaning and stain protection or deodorizing for 4 areas.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Laura J.
12/2014
5.0
floor cleaning
  + -1 more
They were professional and talked me through the work, also providing suggestions moving forward. However, they were unable to perform the service because my grout is not of a type that they are able to work with
Description of Work: I purchased a Big Deal for "$149 for Ceramic Tile and Grout Cleaning and Sealing"

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela B.
12/2014
5.0
carpet cleaners
  + -1 more
He had excellent communication with arrival and services. He worked quickly and efficient. I have LARGE dogs and there was an issue from dog urine from a geriatric dog leaving odor. He did such a wonderful job, you can not smell any odor. More importantly my big puppy does not smell anything and accidents have ceased. I will use him again and again. I highly recommend the job he does.
Description of Work: Treated and cleaned the carpeting in three rooms and my hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

David N.
11/2014
5.0
carpet cleaners
  + -1 more
Service was quick and easy. Highly recommend them. I'll be using again in the future. even months after, I'm still very satisfied.
Description of Work: Cleaned carpet and treated with scotchguard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ROGER L.
10/2014
5.0
carpet cleaners
  + -1 more
Great job. I believe this is the best carpet cleaning I have ever purchased. Two days later and no spots have returned.
Description of Work: cleaned 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary A R.
10/2014
5.0
carpet cleaners
  + -1 more
They called and asked if they could earlier because of a cancellation. This was okay with me. He did a great job deodorizing and explaining each step and what chemicals their company used. He even gave me a hint on what to do for keeping odors under control. He also used a black light to check for stains. No other cleaners had ever did this before. I was more than impressed. I will gladly use their services again. Mary Annette Ruth
Description of Work: Clean and dodorizing carpets. They were badly strained from dog urine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

cathy O.
10/2014
5.0
carpet cleaners
  + -1 more
It was quick, accurately done and results were wonderful. Four rooms were completed. I was even given advice of how to get carpet stains out.
Description of Work: cleaned and protected 4 rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Craig M.
10/2014
5.0
carpet cleaners
  + -1 more
Quick response , great cleaning
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Amy E.
10/2014
5.0
carpet cleaners
  + -1 more
The provider was a little late but once he arrived he was very efficient and did a great job. I would definitely use him again!
Description of Work: Cleaned the carpets in living room, stairs, loft and master bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

sue C.
09/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Graviis was efficient, on time, willing to do what I requested. Went over the floors more than 1 time to make sure they were clean.the floors look amazing, smell clean not artificial. I would recommend this carpet cleaning co to everyone.
Description of Work: Cleaned 4 rooms of carpet, use stain protector on all carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Durachem
I actually wasn't on time, but she was a good sport. :)

Mary A.
09/2014
5.0
carpet cleaners
  + -1 more
Excellent. Neat. Garvis is especially pleasant to work with. Carpet looks new again.
Description of Work: Did an excellent job of removing all spots, including spilled ink. Cleaned finished basement, steps, first floor and bedroom suite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

john S.
09/2014
5.0
carpet cleaners
  + -1 more
Excellent job, very courteous. Addresses trouble spots. Offered to come back if needed Very pleased.
Description of Work: Cleaned three rooms, two sets of stairs and small hallway and long hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$180

Nancy H.
09/2014
5.0
carpet cleaners
  + -1 more
I'd had 2 older cats during the past year who messed a lot on the carpet. I spot cleaned every time, but did not feel the carpet was " clean ". Duraclean gave the carpet a new lease on life, I'm very pleased. House smells fresh and clean.
Description of Work: Thorough, friendly, competent. Went right to work, didn't stop until it was finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Marcia E.
08/2014
5.0
carpet cleaners
  + -1 more
Punctual ... right on time. Very professional and truthful about what he could accomplish since the carpets were in such poor condition. Did a good job and I am pleased with the results. Would recommend the company and would utilize their services again myself.
Description of Work: Shampooed and deodorized carpet in living room and bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tuan C.
08/2014
5.0
carpet cleaners
  + -1 more
Came earlier than scheduled time, went right to work, took about an hour to finish. Was not able to get some stains out, probably because the carpet was too old. Everything went as expected.
Description of Work: Clean three rooms and hallway/stairs of carpet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Janet N.
08/2014
5.0
carpet cleaners
  + -1 more
Asked him not to scrape against walls & he was careful. Carpets clean & dried fast. Also had him clean a large rug later for $20
Description of Work: Cleaned carpets in BRs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra G.
06/2014
5.0
carpet cleaners
  + -1 more
Very friendly and pleasant. Did a good job of cleaning and covering rooms, even large rooms without charging extra. He was about 10 minutes late to show up but that was acceptable. I would recommend him.
Description of Work: Cleaned carpets in four rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

244 SE JENNIFER DR, Waukee, IA 50263

www.DurachemIA.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
7:30 AM - 3:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Durachem is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 3:30 PM

Durachem accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Durachem does not offer free project estimates.
Yes, Durachem offers eco-friendly accreditations.
Yes, Durachem offers a 5% senior discount.
Yes, Durachem offers emergency services.
Yes, Durachem offers warranties.
Durachem offers the following services: Carpet Cleaning, Furniture Cleaning, Water Damage Restoration, Smoke & Fire Damage Restoration, Mold Testing & Remediation, Dryer Vent Cleaning, Tile & Grout Cleaning, Oriental Rug Cleaning, Carpet Installation & Repair
NOTICE: No Empowered Water (Sodium Hydroxide) Service Here!

Contact information

244 SE JENNIFER DR, Waukee, IA 50263

www.DurachemIA.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
7:30 AM - 3:30 PM