Our propriety advanced hot water extraction process uses non-toxic oxygen enriched water. Superior antimicrobial capabilities are achieved, providing a cleaner, more hygienic service, without the use of toxic chemicals or sodium hydroxide. After cleaning, our enriched water is metabolized into hydrogen and oxygen, leaving your carpet clean and free of any chemical or soap residue.
Unlike other 'water' technologies marketed in Des Moines, we are the only company featuring both antimicrobial and residue free technology.
Description of Work: I had a groupon to have one room cleaned. It was a room with newer carpet that still smelled like an odd carpet smell (formaldehyde).... I explained that this was why I decided to get the carpet cleaned. After the cleaning, the smell remained. Not sure - maybe the carpet will always have an odor.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$200
Response from Durachem
[Member Name Removed] Thanks for taking the time to review our service. I'm sorry the odor from the new carpeting remains, and we would like to resolve the problem. We have looked into the issue and we now have a solution to help neutralize the VOC emissions. We will be scheduling a service with you to help you out, free of charge. Thanks again for your business and valuable feedback. Michele
Todd W.
01/2016
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Three rooms, stairs and hall way
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
David F.
12/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Excellent carpet cleaning for a reasonable price. They did lose my payment check, but told me to forget it when I called to see what happened after two months.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kent G.
12/2015
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
$109
Jill L.
12/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Very happy
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lorel J.
11/2015
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Evelyn J.
11/2015
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
unknown
Description of Work: Cleaned lower level carpet and a few area rugs. These workers came and worked steadily until done. They cleaned up and were very professional. I would recommend their services to my friends and family.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary R.
11/2015
5.0
carpet cleaners, dryer vent cleaning
+ 0 more
unknown
Description of Work: cleaned carpet and came back and cleaned dryer duct
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Jackie M.
10/2015
5.0
carpet installation, carpet cleaners
+ 0 more
unknown
Description of Work: They cleaned 2 rooms and stairs. Excellent job. I was afraid I would have to replace one room of carpet, but their results were excellent. I would recommend their service to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$104
Julia W.
10/2015
5.0
floor cleaning
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$149
Josh C.
10/2015
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$79
Sandra N.
09/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Cleaned grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$104
Bill H.
09/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Excellent, prompt service with a value price. Easy to coordinate via Angie's. Will certainly do business with them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janice K.
08/2015
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$109
Frances B.
08/2015
3.0
air duct cleaning, carpet cleaners, upholstery cleaning
+ 1 more
.
Description of Work: The carpet was saturated. I have never experienced carpet cleaning this wet. With fans running all night it took more then then 24 hours to dry. We were not completely happy with the trim on our sofa & chair. The cleaning product just didn't get the trim clean. He was nice enough to come back & work on it again, but it still didn't come clean. He told us it was because black cording had been used under the light microfiber. We over saturation was really tough to deal with. We literally could not sit on our furniture for 2 days. We were able to get the dirt out with resolve. I wanted to give this company a good review, but I just can't. They need to fix there machine, the excess water was just unacceptable.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$100
Response from Durachem
Ms. [Member name removed], Thank you for providing feedback regarding the service you received. We're sorry we couldn't meet your standards. Our technician made the decision to bring the sofa cushions to the shop for additional cleaning, free of charge. While we had possession of your cushions you were left with two carpet dryers for the day, free of charge. The wear of the sofa created visible darkening from the microfiber backing, which couldn't be cleaned. The same day we attempted to return the cushions, however you declined to accept some of them because they were too wet. The following morning we delivered the cushions, and you accepted them as dry. The technician also grabbed the carpet dryers (recalling the carpeting was dry), and touched up a spot on the couch. Since this service was preformed over 6 moths ago, we cannot offer any further accommodations. All the best, Durachem
Brenda J.
07/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: He did a great job cleaning pet stained carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Matt P.
07/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Good service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Michelle B.
06/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: cleaned carpets in basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Beverly T.
06/2015
5.0
carpet installation, carpet cleaners
+ 0 more
unknown
Description of Work: They cleaned carpets in my living room, dining room and hallway. They were on time, worked quickly and the carpet looked great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Trudy G.
06/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Came on Memorial Day which I had set the date well over a month ago not realizing it was an observed Holiday. I asked him to provide an additional area which I felt the added price from the Angie's list deal was very resonable. I tried to give him an extra $10 since he worked so hard, fast and did an amazing job, but he wouldn't take it. Never thought my carpet could come that clean. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
Craig P.
05/2015
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
unknown
Description of Work: Cleaned the carpets, rugs, and some upholstered chairs. Did an excellent job, was fast, professional, and knowledgeable. Will use again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Dennis G.
05/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Great service and great job. Carpet was in need of a deep cleaning - came out great. Would use this service again. Highly recommend this service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kathleen R.
05/2015
5.0
carpet installation, carpet cleaners
+ 0 more
Great service and value.
Description of Work: Cleaned carpet in two rooms and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136
Keith G.
05/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Carpet was thoroughly cleaned. Service very professional.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Air Duct Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
Durachem is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: 7:30 AM - 3:30 PM
Durachem accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Durachem does not offer free project estimates.
Yes, Durachem offers eco-friendly accreditations.
Yes, Durachem offers a 5% senior discount.
Yes, Durachem offers emergency services.
Yes, Durachem offers warranties.
Durachem offers the following services: Carpet Cleaning, Furniture Cleaning, Water Damage Restoration, Smoke & Fire Damage Restoration, Mold Testing & Remediation, Dryer Vent Cleaning, Tile & Grout Cleaning, Oriental Rug Cleaning, Carpet Installation & Repair
NOTICE: No Empowered Water (Sodium Hydroxide) Service Here!