Tuffy Auto Repair Center

Auto Service, Rentals - Cars, Taxi/Shuttle Service,

About us

-

Business highlights

36 years of trusted experience

Services we offer

-

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

Rose P.
07/2017
5.0
auto repair
  + -1 more
They worked efficiently, and they pointed out a couple small oil leaks that would need to be fixed as a preventative maintenance item. They gave me an estimate for fixing them if I wasn't able to get the dealership to fix them, and said that the cost of the inspection could be credited toward the repairs if I had them done at Tuffy's.
Description of Work: I had them inspect a new car as a 3rd party mechanic before I bought it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Linda N.
02/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: They have done general auto maintenance and oil changes for me. I did have a problem with the last oil change because he forgot to put the oil cap back on. I called them about it and they asked me to bring the car back in but I didn’t feel comfortable driving it so they sent a wrecker out to bring the car there at no charge. They were good about taking care of us and they were more than happy to make it right. I’ve been going to them for 10 years.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tracey F.
03/2015
5.0
auto repair
  + -1 more
These guys saved my life. If I had not brought in my van for inspection I would have lost all control of my steering assembly. They fixed it right away, and gave me a loaner so I could finish my errands rather then wait. My van is driving very well, and I will always trust Tuffy's to do right by my van. They try to upsell, but know that it is not always financially available for me to accept the extras services such as oil change and transmission flush. When I have the money I will return for the service of an oil change.
Description of Work: I took my new van in to have it looked at after hearing a HUGE thump while driving my van. They found a very dangerous situation and then did the repairs that day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Tuffy Auto Repair Center
[member name removed]- Thank you for the kind words! We appreciate great customers like you and thank you for trusting Tuffy Auto Service Center for your automotive repair and maintenance needs.

Michele S.
10/2012
3.0
auto repair
  + -1 more
They are reasonable, but beware. They have been known to "cause" other problems to get you to come back for further work!!!
Description of Work: They performed the work well....

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$50

Beth G.
01/2012
5.0
auto repair
  + -1 more
They were very good. I didn't compare their prices but my guess is that they are a little higher than some of the littler places but they are cheaper than the dealer.
Description of Work: I used Tuffys Repair to do a bunch of stuff.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    1325 ANSBOROUGH AVE, Waterloo, IA 50701


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 AM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Rentals - Cars,
    Taxi/Shuttle Service,
    Auto Inspections,
    Auto Radiators,
    Heating and Air Conditioning,
    Electrical,
    Auto Transmission,
    Auto Tires,
    Auto Mufflers

    FAQ

    Tuffy Auto Repair Center is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 AM

    Saturday: 8:00 AM - 4:00 PM

    Tuffy Auto Repair Center accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Tuffy Auto Repair Center does not offer free project estimates.
    Yes, Tuffy Auto Repair Center offers eco-friendly accreditations.
    No, Tuffy Auto Repair Center does not offer a senior discount.
    No, Tuffy Auto Repair Center does not offer emergency services.
    Yes, Tuffy Auto Repair Center offers warranties.
    Tuffy Auto Repair Center offers the following services: -

    Contact information

    1325 ANSBOROUGH AVE, Waterloo, IA 50701


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 AM
    Saturday:
    8:00 AM - 4:00 PM