Pella Windows & Doors

4-5 years ago, I spent nearly $100,000 to install all new Pella windows and doors in my house. Today, when it rains, all three of my Pella sliding glass doors leak. These leaks have caused significant damage to my home. A Pella service person recently came out to inspect the problem and determined the seal around the glass on the doors has failed. He said that 8 of the 12 glass panels (4 panels per door) in the doors need to be â reglazedâ . That is a 67% fail rate in a relatively short time. Pella just informed me Iâ ll need to pay $500 per glass panel to have them reglazed since they only carry a 2-year warranty for labor. The warranty to reglaze only carries a 1-year warranty. Based on my experience, I would steer away from Pella. In all the homes I have owned I have never had such a problem. Not even with old windows. But to have this kind of problem with a relatively new product, and then have to pay to fix the product, is downright unacceptable.

Responded and dealt with the problem immediately.

They have a friendly staff and do a great job.

They were great to work with. They met all of our needs.