Gubbels One Hour Heating and Air Conditioning

Technician Chase arrived shortly after I contacted him. He looked at the reading on the thermostat and immediately diagnosed the problem as the capacitor. He went outside, took the capacitor off; checked the condenser with his meter, and then installed a new compacitor. He then checked everything to make sure it was cooling. He was very professional and knowledgeable, telling me everything he was doing. Will definitely refer Gubbels.

unknown

unknown

had a technician that came out that was more interested in looking at other things that had nothing too do with the furnace our air conditioner not once did they tell us our furnace was not vented properly we found that out from our energy provider they even installed air conditioner and never said anything about it just made comments about the plumbing.

Furnace was in need of replacement, and it finally went out. Had a tech on site in under a hour after initial contact. 18 hours later a new furnace was installed and running. Amazing Techs and office staff. Tech who sold the system explained everything and answered all questions that were raised. Install techs were prompt and diligent about getting the new unit installed.

Replaced my furnace and A/C unit. Very professional and courteous. They even fixed a vent cover that had fallen off and had nothing to do with their installation.

STAY AWAY!!! The distributor was contacted to resolve issues with the unit. They insisted that I inform Angie's List and the BBB about the lack of service to the furnace and air conditioner unit sold to me by this company. Two independent service contractors also reported hearing similar reports from their customers.

They completely replaced and set up my system. The experience was very good all the way round. The equipment, the salesman and the workmen were all excellent. They cleaned up my basement area when they were finished. The price was close to the going rate for their type of company. I had other people gave me estimates in the 5000 range, and we needed both AC and the furnace, because my AC had rotted out. Their equipment has made a difference in my electric bill, and I feel that the price was high but it was necessary, I wouldn't go for cheaper.

We belong to a club where we get our spring air conditioning and fall furnace checkup’s; there was a time when they were over pricing. Then they realized when everyone started complaining. They got their prices way back down on that after that. They always come within the window. Most of the time their services are free because we have a 10 year warranty on the furnace and the air conditioner; except, for the maintenance and the things that we have to buy like filters. They are always very professional and come in their boots when they come into the house so they don’t get the house dirty. Our overall experience with them has been excellent.

I had used them on a prior occasion. They were professional and on time. They explained everything that they were doing. I did not check the prices elsewhere. I was happy with them. I have signed up for a contract with them.

We had a complete renewal of our heating and air conditioning system. They were punctual, informative, professional and cleaned up behind themselves and were very pleasant people. There wasn't a long wait for them to come out. They also have a guarantee that if they are not here on time their service call is free.

Sent a sales person to our house to give us a bid. Our current system was working fine, but we had some extra money and our system was old. He suckered us into purchasing what he called a superior, very energy-efficient brand that we later found out from other HVAC companies.was a problem system. Installers seemed very young to be journeyman, but completed the job quickly. But they vented the system onto our patio. They also damaged the greenery around the air conditioner when they laid a new foundation slab. We later found out, when the system quick working in about a year, that, according to the serviceman, must absolutely be serviced at least once per year (at a significant cost) or it would go down. Our old system was over 30 years old, never went down and we had it serviced only periodically. After the 2nd year, when it quit working again, we called another HVAC company who showed us that all we needed to do was clean a small connector if we began having problems - we did not need to pay someone to come out every year - every 3-5 years should be sufficient. The service person from the other company also removed some insulation that was put on wrong and reclipped some of the piping - total cost was very minimal. The new system was suppose to be energy efficient, and "should cut our usage by about 50%" - we have not seen anything close - but we did see improvement after the other company serviced the system.

On Monday evening I realized that my furnace was not working correctly and I called Gubbels to take a look at it. About a half hour later a Gubbels technician came and after a through diagnosis of the furnace, determined that a main component of the furnace had gone bad. Tuesday, a representative came to give me an estimate on replacing the furnace and found a couple of issues, that the city inspector would find, that also needed fixing. Wensday, they replaced my furnace and had my house warm again. A week later the city inspector came and gave the installation and the required code fixes his approval. Overall, I thought that everyone was very professional and was more than happy to anwser the many questions that I had. Some notes about the price: I rated the price well but I did not have a chance to get competing quotes (since my house was quickly freezing)so I am not sure how they would stack-up against other companies. Also, the furnace was only about $4300 but it cost about $1300 to bring my house up to code. The furnace that was installed was a 95% effecient Rheem

They’re very good. I have absolutely no problem with them. When they say they’re going to be here, they’re here. Everything is great; I’ve never had a problem with them.

Was a good experience overall. Work began around 8:30 am and was finished around 3:30 pm. Workers were professional and laid sheeting so as not to track anything in the house. Quality of work seems very good. Previous furnace was 30 years old so it vented through the chimney, so they installed new PVC exhaust pipes that exit outside through the foundation for the new unit. They did a good job on that and patched around the holes they made with concrete to seal everything back up. They installed all new lines running from the furnace out to the heat pump as well as a new programmable thermostat. It is a hybrid system, meaning that when the temperature is above a certain point (mine is set at 20 deg. F) the heat pump does the work of heating the house, as it can draw heat out of the outside air. This is cheaper to run than the furnace when temperatures are moderate. When the outside temp goes below 20 then the furnace kicks in and does the work. They include 1 free year of gold service, so they came out 6 months later and did a tuneup on the system. Overall, I am very pleased and it did seem to lower my heating bills a fair amount vs. the old system.

Gubbels did annual maintenance on our furnace. I was a little concerned that he would find something major, as we hadn't had it check in 8 years! Turns out it's working fine, and he was very good about describing how things can go wrong and why it's important to have it checked, without being preachy. It took a little longer than I thought it would, but he did a thorough job. It was definitely worth the $99.

Everything went great! They had three installers working in different areas so the install was completed quickly. They left their work areas cleaner then when they got there. Quick, quality install by professionals.