Shawn came out the first time I called to give me an estimate. With in a weeks time two men came to install the flooring I one day. very pleasant hard working men.
Description of Work: Put Laminate flooring through the upstairs level.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
John L.
07/2014
5.0
carpet installation
 + -1 more
They explained about differences in the carpets and the price. They explained all the details between the carpets.
Description of Work: I used Premier Flooring for purchase and installation of carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
EDWARD K.
06/2014
2.0
carpet installation
 + -1 more
The owner came to my house to measure for carpet. Brought his young son with him. It was difficult to converse with him as I would have had he arrived alone, and I doubt he was able to pay full attention to what he was doing either. I believe this was the root of the subsequent problems. Didn't send me a quote until a week later. The quote was just a number - no details included. He didn't list the specific carpet name, didn't say what pad he was including, and didn't give a layout for the carpet. Although I called and discussed the details over the phone, being assured the product I wanted would be installed as I wanted, this was not done. The installers, who were not provided with enough carpet to lay it as we discussed it would be, they tried to position it with a seam across the room that didn't need to be there had enough carpet been ordered for the layout we discussed. I stopped the installation, called Premier to complain. Although it was ultimately agreed that enough carpet would be supplied to do the job as discussed, this agreement wasn't reached until after some degree of arguing about Premier's responsibility to do the job they agreed to do. There was a delay of a few days while more carpet was shipped, and I was happy with the end result. Although I did end up with the carpet I wanted installed as I wanted, I won't use them again due to the attitude I got when I complained. I was treated as though what they were doing was good enough even though it wasn't what we originally agreed to. I never got an apology for their mistake and the delay in the installation or for the attitude I encountered on the phone from the owner.
Description of Work: installed carpet and pad purchased from their store.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$4,600
Laura L.
01/2012
5.0
hardwood floor
 + -1 more
I was extremely pleased with the overall experience.
Description of Work: We just had hardwood floors installed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
Premier Flooring Inc is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 4:00 PM
Yes, Premier Flooring Inc offers free project estimates.
No, Premier Flooring Inc does not offer eco-friendly accreditations.
No, Premier Flooring Inc does not offer a senior discount.
No, Premier Flooring Inc does not offer emergency services.
Yes, Premier Flooring Inc offers warranties.
Premier Flooring Inc offers the following services: Carpet, vinyl, wood, laminate, floor & wall tile flooring.