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Herr Plumbing

4.6(
24
)

Plumbing, Kitchen and Bath Remodeling, Water Heaters,

... +3 more

About us

Family owned & operated. We currently employ 8 people. We do expect payment at the time of service. Larger projects are billed at appropriate stages of the project. Additional DBA - Herr Plumbing

Business highlights

28 years of trusted experience

Services we offer

Water Heaters & Softeners. Household Plumbing. Fireplace & Appliance Gas Lines. Irrigation Water Lines. Kitchen & Bath Remodeling. Sewer & Septic.

Amenities

Senior Discount

5%

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.624 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
13%
3
4%
2
0%
1
4%
Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Write a review
Showing 1-24 of 24 reviews
John S.
06/2022
5.0
plumbing, home remodeling
  + 0 more
I had no idea that each specialty from installation, drywall, tile repair and painting all had to be coordinated when installing a new shower. Herr (Rick) and (Peggy) were very instrumental in scheduling and finding a quality shower door at a reasonable market rate given todays production hiccups. I have read all the ratings, seen the You Tube videos on bathroom make overs from Bis Box Specialty Companies, and believe me you cannot go wrong with this local ma and pa company in terms of pricing, quality, and installation. Excellent job!
Description of Work: New Shower and coordination of drywaller
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Ryan V.
02/2019
5.0
plumbing
  + -1 more
Excellent, the plumber did a great job, we will definitely use Herr Plumbing again. Small and local business, my wife was very happy.
Description of Work: Replaced spout on tub to fix slow drip
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ric S.
10/2016
5.0
plumbing
  + -1 more
Great job, very thorough and clean.
Description of Work: Leaking pipes
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matt W.
09/2016
5.0
plumbing, water heater repair
  + 0 more
This was a refurbishment of a commercial space. Herr Plumbing removed all plumbing in an used restroom so it could be torn out, and relocated/replaced a water heater. They located a toilet drain for a new restroom, and then completed the plumbing for that restroom when the framing was complete. They returned one more time to install all the fixtures. Herr Plumbing was timely and professional, and did great work!
Description of Work: This was a refurbishment of a commercial space. Herr Plumbing removed all plumbing in an used restroom so it could be torn out, and relocated/replaced a water heater. They located a toilet drain for a new restroom, and then completed the plumbing for that restroom when the framing was complete. They returned one more time to install all the fixtures. Herr Plumbing was timely and professional, and did great work!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Marbeth G.
08/2016
5.0
plumbing, water heater repair
  + 0 more
For the cost, we paid another company and they set it up with Herr Plumbing. I think they do a good job and so I would grade them an A. The price was included in the cost of the water heater. The price was good. The quality was good.
Description of Work: We had Herr Plumbing for plumbing. We got a new water heater.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robin B.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Iowa Basement Professionals suggested we contact Herr Plumbing to install a sump pump prior to some work being done by the Iowa Basement Professionals.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Jeffrey L.
04/2014
5.0
plumbing
  + -1 more
Plumber showed up promptly, did his job timely and professionally. I would definitely use them again.
Description of Work: Replaced irrigation meter
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Dawn B.
01/2014
5.0
plumbing, home remodeling
  + 0 more
It went very well.
Description of Work: The Master Bath
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kurtis P.
01/2014
4.0
plumbing, home remodeling
  + 0 more
We had some scheduling issues because we were out of town a lot. They were swamped too, and they'd call us when they had a free day, but we were busy. Finally we were able to connect and get the job done.
Description of Work: They fixed a couple of faucets in the master bathroom. The plumber was only there for about 40 minutes. It was an aging issue - we have terrible water here and it works through the faucets.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Torrey M.
07/2013
5.0
plumbing
  + -1 more
They worked us in that very afternoon. Service man stayed until early evening to finish. Left everything clean and neat.
Description of Work: Replaced water heater that finally failed after 20 years.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Mary N.
05/2013
5.0
plumbing, home remodeling
  + 0 more
The plumber showed up on time and worked carefully taking out the old sink and putting in the new one. He then cleaned up after himself. Everything you would want from a plumber.
Description of Work: We needed a new kitchen sink and hardware. While at Lowes buying what we needed, we noticed that Herr's is one of the companies they use. We had had Herr's take out our bathtub and put in a walk in shower some months before and had been so pleased with their work that we asked to have them do this job also. Lowes complied.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Jeff J.
06/2012
5.0
plumbing
  + -1 more
They didn't leave any mess, told me what they were going to do, let me know about any other problems...........They are GREAT!
Description of Work: First visit replaced a water heater and put in a new kitchen faucet. Fast, efficient, and great office personnel. Second visit I had them come out and replace water lines in my mothers house that were leaking and had ruined the ceiling in the lower level. They came out and replaced the lines and with excellent rates and were pretty quick about it. They have a great team of proffesionals. The owner is very personable and congenial. I would not.........I repeat.......would not pick any other plumber in the area unless I had an extreme emergency that they could not get to right away. I would probably turn off the water and then wait for them to get there.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Lynelle S.
02/2012
5.0
plumbing
  + -1 more
They were very efficient and quick. They cleaned up after themselves and hauled the old toilet away. They did a good job.
Description of Work: Herr Plumbing installed a toilet for me in January 2012.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
LeRoy M.
02/2012
1.0
plumbing, water heater repair
  + 0 more
It was a horrible experience. My family was without hot water for 4 days. On top of it we were charged for the first trip out when it was not fixed!! I called and asked them to remove the first trip charges and they refused!
Description of Work: I called Herr to come fix my hot water heater as I had no hot water one morning. They came out the next day and I was told it was fixed. I went to shower that night and there was still no hot water, It had not been fixed. I don't even know if the guy came out to fix it. (we gave the garage code and they let themselves in) I called them back and they sent a guy out the next day. This time they told us that it needed a new controll and they would have to order it. It would take 2 days to get it in. Finally on the 4th day they came back and fixed it.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$195
Response from Herr Plumbing
We are very sorry that this customer feels they were not given good service. As you can see from all of our other reports that this is not the norm for Herr Plumbing. What we have here is a very unfortunate sequence of events. The date of service reported is incorrect and Angie’s list is in the process of getting this corrected. The services were performed in July 2010 and this is the first we have heard of this customer’s dissatisfaction. We had to turn this customer over to collections. They just recently finally paid the bill which would explain why they are just now reporting this. Their water heater had stopped working over the weekend. On Monday we responded to their call. The plumber called the manufacturer with the error code. The manufacturer instructed him to reset the water heater which he did. It fired right up. He waited around a little while to make sure it continued running and it appeared to be fine so he left. The following day the customer called again to say they still didn’t have hot water and now the water heater was giving a different code. We sent a plumber over that day who again called the manufacturer and this time the manufacturer determined it needed a couple parts replaced. The water heater was still under warranty so they would ship those parts out at no cost to the customer. The parts should have arrived the following day. The following afternoon we were under the impression the parts had arrived (a neighbor was supposed to be watching for them). We proactively sent a plumber to install the parts but after tracking down the neighbor it turned out they hadn’t arrived yet. As soon as soon as we were notified the parts were in (the next day) we went and installed them. I don’t know why the manufacturer didn’t get those parts there sooner but that was out of our control. I do not recall the customer ever calling and asking for a break on their bill but we had actually already given them a break. On our first trip over we typically have a $40 trip charge and a half hour minimum. We only charged the trip charge no minimum. Nor did we bill any trip charges for 2nd 3rd and 4th trip over there. When I mailed past due invoices in August and September that would have been a great time to call us and let us know they were not happy. But instead they just chose not to pay so I had no other recourse than to turn them over to collections. I called the customer today to try and talk about this situation and she is still very angry and says that we should have stayed longer that first day. At the time we had no reason to think that the problem wasn’t fixed and the water heater did give a completely different error code the second day. The whole time we were trying to get the water heater fixed for her she never let on that she was this mad or felt she had been treated poorly. Again I think this is an unfortunate chain of events and I feel for them that they were without hot water so long but as far as our responsiveness and our billing I believe we were excellent and more than fair.
Erin C.
12/2011
5.0
plumbing
  + -1 more
Great! During a time that I had a gas leak, Brenda, the office manager rearranged the workers' schedule to help us the next day, rather than having to wait a week. Other times when I had less pressing issues, my appointment was rescheduled one or twice, but since my issue was not time-sensitive, it was no big deal. They do a great job with scheduling and staying on time. If someone is running late, they call to tell you. I also always receive a follow-up call letting me know how the work went.
Description of Work: We have used Herr Plumbing several times over the past year. We were selling our old house and needed to address some things. We had them: install a backflow valve (which had a $1000 reimbursement by the City of DM at the time, so it essentially was free), replace a corroded cast iron pipe, redo a leaking gas valve at a water heater, redo some yellow gas lines to be black iron pipe for safety, and install a gas shutoff valve at the base of our gas stove/oven. They also installed a new sink and faucet (that we purchased) in our kitchen - which was the $300 charge. While installing the sink, Andrew noticed the vent pipe was corroded and so they replaced that at the time. I am very appreciative that Herr Plumbing looks at all of the issues related to what they are working on and notifies you of anything that might cause concern so it could be addressed. We sold that house and moved into a different one. I had Herr come take a look at a wobbly toilet and possible leak. They discovered the toilet's wax ring was not touching the toilet and the shutoff valve was basically useless. They diagnosed the problem quickly and corrected the issue same-day. I also thought I needed to cap a gas line in the basement, but TJ explained the gas line had a shutoff valve and didn't need to be capped, saving me $$. I appreciated his honesty. Can't say enough good things about Herr! They are definitely my go-to plumber from now on. Herr explains issues great detail - what they are doing and why it needs to be done. If they see something that isn't correctly done or not to code, they tell you.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Karen J W.
11/2011
5.0
plumbing
  + -1 more
The plumber, Andrew, arrived on time. He was very pleasant and knowledgeable. He told me what was going on and answered all my questions. I will need a plumber again soon and I will ask for Andrew! I started out with a useless disposal, a barely useable faucet, and an ugly mess under my kitchen sink. The new disposal and faucet work great. An unexpected bonus - the water pressure has improved. Underneath the sink - WOW. It's no longer scary under there and there's a lot more room to store stuff! All this work took only about 2 hours. I am extremely happy.
Description of Work: The plumber did all work at the kitchen sink. The broken garbage disposal was removed and a new one, that I purchased from Herr, was installed. ALL old pipes under the sink were removed and replaced with new. The broken kitchen faucet and old soap dispenser were removed. A new faucet and soap dispenser, that I did not buy from Herr, were installed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Valerie F.
03/2011
5.0
plumbing
  + -1 more
It was the most expensive bid of 3, but it included absolutely everything. The bid was written out in great detail and what was included in the offer. We got the bid the same day that they came out which was the best service we had received. The gentleman was very professional, I actually think we will go with them. Even though they were the most expensive my confidence is the highest that they will give us what they said they would give us. They were late.
Description of Work: Herr Plumbing Inc gave us a bid for removing the plumbing for a bathroom in our basement. It would include jack hammering the cement then redoing the cement.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
HENRY B G.
01/2011
4.0
plumbing
  + -1 more
They did a good job. They came when we called them, that was good. They had to get a part, they went back and ordered it then came and then came back a couple of days later to install it. That was that. I thought the price was reasonable.
Description of Work: Herr Plumbing did some plumbing work for us.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joseph N.
09/2010
5.0
plumbing
  + -1 more
Owner of company responded to request for estimate quickly. Installation was sceduled efficiently, and plumber arrived at time specified. Work was done within time estimate, including removal of old battery-powered system. My impression of this company: competent, friendly, professional.
Description of Work: Installed water-powered backup sump pump system.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
JR S.
09/2010
5.0
plumbing
  + -1 more
arrived on time, clean cut,communicated vary well,fixed it first time.Good job
Description of Work: fixed a leak
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
GARY AND DIANNE G.
07/2009
5.0
plumbing
  + -1 more
THEY WERE PROMPT, EXCELLENT CLEANUP, PRICE WAS EXACTLY WHAT WAS QUOTED. THEY WERE A LITTLE LATE BUT CALLED AND INFORMED US. THEY HAULED AWAY THE OLD TOILET AT NO ADDITIONAL CHARGE THEY HAD A TRIP CHARGE OF $40 BUT ONLY BILLED FOR 45 MINUTES OF TIME. EXCELLENT RESULTS
Description of Work: THEY REMOVED OUR OLD TOILET AND INSTALLED A NEW TOILET.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229
Jennifer R.
10/2008
5.0
plumbing
  + -1 more
Arrived with very short notice.
Description of Work: Installed faucet and garbage disposal in remodeled kitchen.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
B. H.
07/2007
3.0
plumbing
  + -1 more
They did the installation in the time that they said, but it wasn t anything spectacular. I was not overly impressed with the company. I think that they are only capable of doing smaller jobs efficiently.
Description of Work: We had them install a 40 gallon water heater in our 2700 square foot home.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$250
Alana B.
06/2007
5.0
plumbing, water heater repair
  + 0 more
I got Rick's name from a coworker, who couldn't recommend them enough. He walked me through all the options available to me, which helped me pick the one that fit my budget. I did have to wait a while before they could fit me into the schedule, but the got all the work done in a day, cleaned up after themselves and did a good job overall. My only, very minor, complaint is when they removed the old water heater, they left the hole in the chimney stack uncovered and a bat came out of it before I could find something to cover it!
Description of Work: Removed a 40 year old water heater, replaced all the old galvanized steel pipes in my 50 year old house and installed a tankless water heater system.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000

    Contact information

    3101 104th St Ste 1, Urbandale, IA 50322

    www.herrplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Plumbing,
    Kitchen and Bath Remodeling,
    Water Heaters,
    Sewer Cleaning,
    Water Filtration and Softening,
    General Remodeling

    FAQ

    Herr Plumbing is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: Closed

    Herr Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Herr Plumbing does not offer free project estimates.
    Yes, Herr Plumbing offers eco-friendly accreditations.
    No, Herr Plumbing does not offer a senior discount.
    No, Herr Plumbing does not offer emergency services.
    No, Herr Plumbing does not offer warranties.
    Herr Plumbing offers the following services: Water Heaters & Softeners. Household Plumbing. Fireplace & Appliance Gas Lines. Irrigation Water Lines. Kitchen & Bath Remodeling. Sewer & Septic.

    Contact information

    3101 104th St Ste 1, Urbandale, IA 50322

    www.herrplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed