
WINDOWS AMERICA
About us
Windows America owners, Rob and Amanda Beller, along with their staff, take pride in offering quality products at a fair price to families all across Siouxland. Energy Star Partners, state-certified contractors, and an A+ rating with the Better Business Bureau make Windows America a great choice for energy-efficient windows and doors and DogWatch Hidden Fences. Located in downtown Sioux City, Windows America is an independently owned, family business offering home improvement services to homeowners in the Iowa, Nebraska and South Dakota tri-state area. Professionals From the hands-on owners, to the Windows America professional installers, all are factory-trained caring individuals who make service a priority. Siouxland's Favorite For exceptional service, Windows America is Siouxland's favorite choice. Call us, we are your neighbors! We make house calls and treat you like family.
Business highlights
Services we offer
DogWatch Hidden Fences, French Doors, Patio Door, Sliding door, Vinyl replacement windows, attic insulation, double pane vinyl window repair., entry doors, new construction style windows, storm doors, storm windows, window wraps, wood replacement windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
86% | ||
7% | ||
4% | ||
4% | ||
0% |
I initially Amanda at Windows America in October of 2014 and signed the contract for windows and doors for my house including 16 windows, 2 doors including doors with storm doors and a patio sliding door. The doors are made by Lindsay Windows in Minnesota and took until April for the windows to come in. They installed 2-3 windows a day so installation took a good amount of time. The final patio door was installed in April 2015. It was suppose to have a key lock so it could be locked from the outside but had a plain handle instead. I was told they would change the handle and put a handle with a lock on so I could lock the door from the outside. As time and excuses passed by Amanda dropped the handle by and I was suppose to try to put it on myself. That did not work out and they promised to fix it. After numerous emails and texts back and forth I had no handle or lock and just gave up. I held back my finial payment and 9 MONTHS PASSED BY with no communication. I had given up on any further communication until Feb 2016 I get a frantic email they needed their finial payment from me ASAP, I had not paid in full! I explained they had not completed the job and I had to remind her of what was needed. We were playing email tag until I took the initiative to actually call her and make arrangements to have the installer come out. He came out and fixed the lock. He wanted the money NOW and I have never heard anything from them again. Not a thank you, Im sorry or anything.
In summary, The doors and windows are nice, I think probably a little pricey. When I had my house siding put on after the windows, the siding installer showed me the window installation on the outside was sloppy but secure and covered up ok with the siding and wrapping. I think the time frame was way too long, some people have houses built in this time frame. (Oct 2014 - Feb 2016) The interpersonal skills are poor. Started out very friendly but with problems communication shut down. If you want decent windows and have 2 years to get them in and don't need to be treated great this is your place.
One hitch a window was omitted either through their fault or mine
They accepted responsibility ---and corrected immediately. I would definitely recommend to friends and family
"We really enjoyed working with you! The color choices and style are perfect for your home! Thanks so much for the kind words and opportuntiy! Happy New Year! :-) Amanda and all the staff at Windows America"
give estimates. The only company and person who stood out to be professional and honest was Amanda at Windows
America Sioux City. One thing I liked about Windows America is they actually give you a brochure of the window
manufacturer which is Lindsey Windows and Doors in Mankato MN. Amanda also gave us information about the
company that makes the glass for the windows and doors which is Cardinal Glass. If you?re looking for windows ask
whoever is giving you their brochure who makes the windows and glass, you will probably get the same deer in the headlight stares I got. One of them actually told me he thought the factory was in Iowa but it was somewhere in the U.S. That should tell you something about the product they are trying tom sell you.
As far as the installation of windows the installer was professional and worked late several times to get what he was working on done before he left. The windows are high quality and the screens are not flimsy they are very sturdy. The installer has been with the company for more than seven years, which also told me something about him and the company. No fly by night install crew and dedication and loyalty to the company which I am sure is mutual. I felt comfortable enough to leave the installer at my house alone all day for several days. As a federal law enforcement agent there?s not many times I do that.
After one of the windows was installed I held the palm of my hand against the glass and did not feel any heat transfer. I did the same with one of the Pellas and I could not hold my palm on the glass because it was too hot. I actually cant wait for it to get really cold to see the savings on the heating bill this winter.
We had five Pella windows and a Pella sliding glass door that were originally installed when our house was built in 2003. (Yes that?s right only ten years old) During the winter time we had to use an ice scraper to scrape the ice off the inside
of the windows so we could see out. The draft coming from the windows and slider were making the curtains move. One of the windows couldn?t be opened because the frame would fall apart. They say Pella is viewed to be the best, in my opinion they are viewed to be the worst and I will never buy another Pella product again. If you have Pella casement windows you might know what I am talking about. After many hours of research about our windows that were viewed to be the best we found out we weren?t the
only people having the same issues with Pella, in fact there is a class action lawsuit against Pella that was recently settled. Check it out at windowsettlement.com
Windows America and Amanda are great to do business with and if I ever need new windows again, which I won?t in this house I will definitely buy them from her.
Thank you Amanda
They are courteous and stand by their work! I would absolutely refer them to friends and relatives.
Licensing
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