We had some large tree limbs blow down in a recent storm. I've also discovered a crack in a major limb of big tree in our backyard. I talked to Larry on the phone on a Saturday morning; he said he'd call back that day or on Monday to set up a time to provide an estimate. By Tuesday evening he still hadn't called, so I called him again, got his voice mail, and left another message asking him to please call me back. It is now after 8:00 p.m. Thursday evening and still no call back. My wife was talking to our neighbor and she said she had an estimate from Star Tree Services 4 weeks ago for tree trimming. She still hasn't heard or seen anything of these guys. I remembered tonight that I called this company three years ago to have them come and give me an estimate for tree trimming and no one ever called me back then, either. This guy Larry at Star Tree Services is a terrible businessman. He doesn't provide acceptable customer service. He doesn't follow through on his promises. Even if he has more than enough business right now, a smart service owner would at least return phone calls and tell those who called he doesn't have time to take their jobs on. This guy apparently is not smart. And he just doesn't give a **** about his reputation. My recommendation is don't ever, ever call this turkey for tree trimming or any other related services.
Description of Work: Absolutely nothing! He said he'd call on specific days and didn't. Then he didn't return voice mail messages left for him.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kathy M.
09/2015
5.0
tree service
 + -1 more
unknown
Description of Work: Did a great job cutting down a huge tree from our house! VERY clean work area!
Rating Category
Rating out of 5
Yes, I recommend this pro
Rob C.
05/2015
5.0
tree service
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rob C.
02/2014
5.0
tree service
 + -1 more
.
Description of Work: Removed a tree and hauled it away.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Melanie L.
06/2013
1.0
tree service
 + -1 more
No response.
Description of Work: Called for a recommendation/quote on what needs to be done with a tree in my yard. They said they would go look at it and get back to me. I called the next day as I did not hear from them. He said someone looked at and he hadn't talked to that individual yet. He asked if he call call me back in 1-2 hours to which I said "sure". I never did hear back from them.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
tead D.
08/2012
3.0
tree service
 + -1 more
They came and did a good job. I would recommend them to others.
Description of Work: Star Tree Services removed a tree from our property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Jeff M.
04/2012
5.0
tree service
 + -1 more
The price was excellent. They cleaned everything up and took away the debris. They did a good job.
Description of Work: I used Star Tree Services for tree service. They removed a large tree for me.
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Service Categories
Tree Service
FAQ
Star Tree Services is currently rated 4.3 overall out of 5.
No, Star Tree Services does not offer free project estimates.
No, Star Tree Services does not offer eco-friendly accreditations.
No, Star Tree Services does not offer a senior discount.
No, Star Tree Services does not offer emergency services.