Description of Work: Great place for purchasing appliance parts. Knowledgeable staff.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
an M.
05/2015
3.0
appliance repair
+ -1 more
unknown
Description of Work: Fixed fridge. Took 8 days and wrong part first. Overcharged also
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0
$238
Greg H.
11/2014
5.0
appliance repair
+ -1 more
I called the office on Friday and was able to get an appointment for Monday. Justin arrived on time, was very personable and knowledgeable on the appliance. I had never used Quality Appliance before but would definitely call them again for other appliance repair issues.
Description of Work: Justin from Quality Appliance arrived on time for service call on a wall unit oven. After a few minutes and a call to the manufacturer, he was able to identify the problem and unfortunately there was no repair open since the part had been discontinued. He did however, go back to his shop and check to make sure that there were not any other parts that could do the same thing. He provided the owner with options on what to do next.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
kimberley P.
07/2014
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Sarah K.
05/2014
2.0
appliance repair
+ -1 more
unknown
Description of Work: We called to get an appointment and there was a week to wait for the first on available available. They gave us a four hour window to arrive. When they did not arrive well into the window, I called and told there was no appointment for my address. After a further follow up call, they had the appointment, but had spelled my name wrong even though it was spelled out for them previously. They were given the correct spelling again. We were told appointment was for the following day even though they first said there was no appointment for that address. Again, we waited nearly four hours for them to arrive. The service tech was in my house for less than 5 minutes. He advised that the "fix" would be approx. $350 of labor costs. The quote did not include the materials according to the form. The quote again grossly misspelled our name. We declined the fix. They imposed a service charge of $80 for the 5 minutes of work and other hassle provided. Then the tech called and wanted to waive the service fee and take away our refrigerator for us. I was left feeling frustrated with this company and the situation. I did not feel confident that I was getting the straight story. It felt more like getting a run around.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$80
Willis S.
10/2013
5.0
appliance repair
+ -1 more
Took two trips - not surprising when you need strange parts. Repair went quickly and cleanup was thorough. Very pleseant technician.
Description of Work: Leaking dishwasher, identified problem part and got it ordered.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Dean W.
08/2013
5.0
appliance repair
+ -1 more
I called, repairman was there next morning, diagnosed the problem. I picked up the part and fixed it. Price was fair--I live 20+ miles away. Friendly, professional, and prompt service. Thank you!
Description of Work: Diagnose refrigerator problem
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Brandon B.
06/2013
5.0
appliance repair
+ -1 more
He started at it right away and new exactly what he was doing. my dryer was making the most annoying squeeling noise and now it works great.
Description of Work: Replaced a wheel baring on my Mayteg dryer.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Robert Y.
04/2012
5.0
appliance repair
+ -1 more
A repairman made an appointment with apartment manager. He arrived and was let in. He unstocked the dryer from washer. He installed the parts, clean and dried washer interior. Restructured both units.
Description of Work: Replaced & re leveled washing machine shock absorbers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
TJ B.
04/2012
5.0
appliance repair
+ -1 more
They were extremely helpful. They did quote a price before and I had them come out to the house too. I can buy parts from them if I wanted to or else I can have them come out to the house for servicing. I liked them. They were the only one in town that worked on the stove.
Description of Work: I used Quality Appliance Service And Parts about a year ago for appliance repair. I had a stove repaired.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andy G.
01/2010
5.0
appliance repair
+ -1 more
Wife called and scheduled appointment and was able to get something right away. Serviceman stopped by and noticed handle was broken and not making the connection to the dishwasher housing. He fixed it without the handle so we could at least use the dishwasher until the new part was ordered and available. Part was in 2 days later and scheduled appt for noon immediately to be installed. Repairman called 11:30 said might be a little late due to weather which was really nice to know. Took a few minutes to repair and they were in and out. Highly recommended and very dependable.
Description of Work: Replacing broken handle mechanism in dishwasher.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
Quality Appliance Service And Parts is currently rated 4.5 overall out of 5.
No, Quality Appliance Service And Parts does not offer free project estimates.
No, Quality Appliance Service And Parts does not offer eco-friendly accreditations.
No, Quality Appliance Service And Parts does not offer a senior discount.
No, Quality Appliance Service And Parts does not offer emergency services.
No, Quality Appliance Service And Parts does not offer warranties.