Jim's Appliance SVC

the communication was iffy, on the phone I asked questions one of which was what is your price to come out and look, to which I was not given an answer, the only question I received an answer to was the time he would show up. He was within 10 minutes of the given time and when he arrived at my house he looked at one thing, the front (in the door) drain of the dishwasher, he used a screwdriver to unplug it he did not even look at the back (main) drain of the unit and said that was the only issue. He was in my home less than 20 mins and rather than educating me on the issue he charged me $55 to unprofessionally clean out a very minor clog. Unreal! Avoid this repair place.

Ordered a new washer when my 8 year old Maytag stopped spinning while the wife was doing laundry. Figured I needed a washer and repairing it would be more expensive than a new one. After reading about the fault code Lr on the internet, decided to see what it cost to replace a defective motor, so I called Jim's Appliance Service. Jim listened to the info about the code and said he had to see the washer before ordering anything. Scheduled for the following day at 1:00PM. Showed up exactly at 1:00PM! Looked at the washer, then opened it up, starting checking resistance. Didn't match Maytag manual, so he opened up the washer and found the schematic they put in the washer control panel. Found a loose connector on a wire going to the motor. Washer worked fine! Jim did ask if I was interested in changing out the 8 year old drive belt. Heck yes I wanted him to do that. After 8 years the belt had stretched about 2" and could possibly slip with a washer full of towels or jeans. Whole charge was about $112.00 including belt and tax. Obviously, I cancelled the new washer order! Heck! This guy could have sold me a new motor and controller for over $400.00 and I would have paid it gladly. But, he found the problem and fixed it. He may have done a little suggestive selling as far as the drive belt, but hey, it really was just a problem waiting to happen! He even vacuumed the floor under the washer an check the water hose to see if their filters were clogging. Better yet, today (he fixed it yesterday) I get a phone call from Jim. Wants to know if everything is working OK and to call him if I need help. HOW MANY TIMES HAVE YOU HAD A TRADESMAN DO THAT?? Class act!